Outlook Wizard

I recently purchased a copy of Office Professional Edition 2003 - Home use
program. When installing Outlook I erroneously exited the setup Wizard. Now
when I go to manually set it up the options I need to choose are greyed out
and it won't let me choose anything. Therefore I can't use Outlook as the
program won’t let me choose any options.
I called tech support but my contact did not have a good command of the
English language and could not help me. I tried re-installing the software
again to get the Wizard but that didn’t work either.

I need the files to enable the setup Wizard again or some other option as I
have a brand new copy of Outlook that I can’t use.

What options are you referring to?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Rvsrus" <Rvsrus@discussions.microsoft.com> wrote in message news:1C112403-D7C3-4086-8C10-23093E1353EB@microsoft.com...
>I recently purchased a copy of Office Professional Edition 2003 - Home use
> program. When installing Outlook I erroneously exited the setup Wizard. Now
> when I go to manually set it up the options I need to choose are greyed out
> and it won't let me choose anything. Therefore I can't use Outlook as the
> program won’t let me choose any options.
> I called tech support but my contact did not have a good command of the
> English language and could not help me. I tried re-installing the software
> again to get the Wizard but that didn’t work either.
>
> I need the files to enable the setup Wizard again or some other option as I
> have a brand new copy of Outlook that I can’t use.
>

When I chose
Tools / email accounts
and try to add my name and server information I click in the boxes and it
won't let me enter anything. I called Time Warner (Road Runnner) to get them
to walk me through the process. When the software wouldn't let me enter
anything the only option I have is to try to find out from Microsoft how to
fix this?

"Sue Mosher [MVP-Outlook]" wrote:

> What options are you referring to?
>
> --
> Sue Mosher, Outlook MVP
> Author of Configuring Microsoft Outlook 2003
> http://www.turtleflock.com/olconfig/index.htm
> and Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
> "Rvsrus" <Rvsrus@discussions.microsoft.com> wrote in message news:1C112403-D7C3-4086-8C10-23093E1353EB@microsoft.com...
> >I recently purchased a copy of Office Professional Edition 2003 - Home use
> > program. When installing Outlook I erroneously exited the setup Wizard. Now
> > when I go to manually set it up the options I need to choose are greyed out
> > and it won't let me choose anything. Therefore I can't use Outlook as the
> > program won’t let me choose any options.
> > I called tech support but my contact did not have a good command of the
> > English language and could not help me. I tried re-installing the software
> > again to get the Wizard but that didn’t work either.
> >
> > I need the files to enable the setup Wizard again or some other option as I
> > have a brand new copy of Outlook that I can’t use.
> >
>

Hi,

First of all, open Outlook> Help> Activate Product. Make sure Office is
activated.

If it fails, you could try the following steps-

Open registry editor. (Start> Run> regedit)
Back up the registry.

This key is found in the following location:-
HK_Current_User\Software\Microsoft\Office\11.0\Outlook\Options

Delete following DWORDs - DisableHTTP, DisablePOP3, DisableExchange,
DisableIMAP, DisableOtherTypes for which the value is set to 1

Restart the machine and try again.

Thanks,

Mittu

"Rvsrus" wrote:

> When I chose
> Tools / email accounts
> and try to add my name and server information I click in the boxes and it
> won't let me enter anything. I called Time Warner (Road Runnner) to get them
> to walk me through the process. When the software wouldn't let me enter
> anything the only option I have is to try to find out from Microsoft how to
> fix this?
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
> > What options are you referring to?
> >
> > --
> > Sue Mosher, Outlook MVP
> > Author of Configuring Microsoft Outlook 2003
> > http://www.turtleflock.com/olconfig/index.htm
> > and Microsoft Outlook Programming - Jumpstart for
> > Administrators, Power Users, and Developers
> > http://www.outlookcode.com/jumpstart.aspx
> >
> > "Rvsrus" <Rvsrus@discussions.microsoft.com> wrote in message news:1C112403-D7C3-4086-8C10-23093E1353EB@microsoft.com...
> > >I recently purchased a copy of Office Professional Edition 2003 - Home use
> > > program. When installing Outlook I erroneously exited the setup Wizard. Now
> > > when I go to manually set it up the options I need to choose are greyed out
> > > and it won't let me choose anything. Therefore I can't use Outlook as the
> > > program won’t let me choose any options.
> > > I called tech support but my contact did not have a good command of the
> > > English language and could not help me. I tried re-installing the software
> > > again to get the Wizard but that didn’t work either.
> > >
> > > I need the files to enable the setup Wizard again or some other option as I
> > > have a brand new copy of Outlook that I can’t use.
> > >
> >

Are you trying to add a POP3 account or IMAP4 account? Have you tried creating a new profile in Control Panel | [User Accounts] | Mail?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Rvsrus" <Rvsrus@discussions.microsoft.com> wrote in message news:946A31FE-9748-45C7-8594-4532B4060D07@microsoft.com...
> When I chose
> Tools / email accounts
> and try to add my name and server information I click in the boxes and it
> won't let me enter anything. I called Time Warner (Road Runnner) to get them
> to walk me through the process. When the software wouldn't let me enter
> anything the only option I have is to try to find out from Microsoft how to
> fix this?
>
>> >I recently purchased a copy of Office Professional Edition 2003 - Home use
>> > program. When installing Outlook I erroneously exited the setup Wizard. Now
>> > when I go to manually set it up the options I need to choose are greyed out
>> > and it won't let me choose anything. Therefore I can't use Outlook as the
>> > program won’t let me choose any options.
>> > I called tech support but my contact did not have a good command of the
>> > English language and could not help me. I tried re-installing the software
>> > again to get the Wizard but that didn’t work either.
>> >
>> > I need the files to enable the setup Wizard again or some other option as I
>> > have a brand new copy of Outlook that I can’t use.
>> >
>>

I am trying to add a POP3 acccount. I have not tried your control panel
option. Since I am a novice at this what would be the process?


"Sue Mosher [MVP-Outlook]" wrote:

> Are you trying to add a POP3 account or IMAP4 account? Have you tried creating a new profile in Control Panel | [User Accounts] | Mail?
>
> --
> Sue Mosher, Outlook MVP
> Author of Configuring Microsoft Outlook 2003
> http://www.turtleflock.com/olconfig/index.htm
> and Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
> "Rvsrus" <Rvsrus@discussions.microsoft.com> wrote in message news:946A31FE-9748-45C7-8594-4532B4060D07@microsoft.com...
> > When I chose
> > Tools / email accounts
> > and try to add my name and server information I click in the boxes and it
> > won't let me enter anything. I called Time Warner (Road Runnner) to get them
> > to walk me through the process. When the software wouldn't let me enter
> > anything the only option I have is to try to find out from Microsoft how to
> > fix this?
> >
> >> >I recently purchased a copy of Office Professional Edition 2003 - Home use
> >> > program. When installing Outlook I erroneously exited the setup Wizard. Now
> >> > when I go to manually set it up the options I need to choose are greyed out
> >> > and it won't let me choose anything. Therefore I can't use Outlook as the
> >> > program won’t let me choose any options.
> >> > I called tech support but my contact did not have a good command of the
> >> > English language and could not help me. I tried re-installing the software
> >> > again to get the Wizard but that didn’t work either.
> >> >
> >> > I need the files to enable the setup Wizard again or some other option as I
> >> > have a brand new copy of Outlook that I can’t use.
> >> >
> >>
>

Click Show Profiles, then Add to create a new profile, following the prompts and entering the account information you received from your mail provider. Then make that profile the default.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Rvsrus" <Rvsrus@discussions.microsoft.com> wrote in message news:0F1EF7C0-59E2-43A9-9428-B3B12B195A64@microsoft.com...
>I am trying to add a POP3 acccount. I have not tried your control panel
> option. Since I am a novice at this what would be the process?
>
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
>> Are you trying to add a POP3 account or IMAP4 account? Have you tried creating a new profile in Control Panel | [User Accounts] | Mail?
>>
>> "Rvsrus" <Rvsrus@discussions.microsoft.com> wrote in message news:946A31FE-9748-45C7-8594-4532B4060D07@microsoft.com...
>> > When I chose
>> > Tools / email accounts
>> > and try to add my name and server information I click in the boxes and it
>> > won't let me enter anything. I called Time Warner (Road Runnner) to get them
>> > to walk me through the process. When the software wouldn't let me enter
>> > anything the only option I have is to try to find out from Microsoft how to
>> > fix this?
>> >
>> >> >I recently purchased a copy of Office Professional Edition 2003 - Home use
>> >> > program. When installing Outlook I erroneously exited the setup Wizard. Now
>> >> > when I go to manually set it up the options I need to choose are greyed out
>> >> > and it won't let me choose anything. Therefore I can't use Outlook as the
>> >> > program won’t let me choose any options.
>> >> > I called tech support but my contact did not have a good command of the
>> >> > English language and could not help me. I tried re-installing the software
>> >> > again to get the Wizard but that didn’t work either.
>> >> >
>> >> > I need the files to enable the setup Wizard again or some other option as I
>> >> > have a brand new copy of Outlook that I can’t use.
>> >> >
>> >>
>>