Windows xp security

The problem is that I cannot get into msn to read my e-mail. After I enter a
valid password and username the page will not open. Also when I wanted to
upgrade my drivers, I get a message saying that my security will not allow
them to open the page.
Obviously, there is a block somewhere in my computer.
I had Zone alarm installed, so I uninstalled it, then I went thru all the
settings for connections and security in control panel, set them to
default........but the problem is still there.
obviously the block is somewhere in the registry or somewhere else.
I will be very grateful if someone advises me where to look and find the
block so that I can remove it.
Tony.

Reinstalling XP won't resolve the issue. Something I failed to mention and
I'm not sure whether or not you've tried this amidst everything else that
you've done but you also need to clear the IE cache. Open Internet
Explorer, go to Tools, select Internet Options, on the general tab, click
delete cookies, delete files (be sure to accept the option to delete all
offline content, then click clear history.

If you've done all the right things as you've mentioned, and you are still
having the problem and have not cleared the cache, then previous instances
of attempts to access secure sites can block access. Also, you mentioned
having removed Zone Alarm, are you sure you got it all. I believe they have
instructions at the Zone Labs web site, www.zonelabs.com for full and proper
removal of Zone Alarm. Sometimes remnants of Zone Alarm after a removal can
block access.

Also, be sure the XP firewall is turned off. Open Network Connections in
Control Panel or "Connect to" if it appears on your start menu. Right click
your Internet Connection, select properties, go to the advanced tab and
remove the check from "Protect my computer...."

If it's not checked or you uncheck it and still have an issue, try the
following links for additional help and suggestions:
http://www.mvps.org/inetexplorer/an...tm#secure_sites
http://www.mvps.org/inetexplorer/answers.htm#dns

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend

"tony chiha" <tchiha@optushome.com.au> wrote in message
news:#3G$gZ5QDHA.2768@tk2msftngp13.phx.gbl...
> Michael, I am very grateful for your help. I have tried everything and not
> getting anywhere with my problem. I have tried what you suggested, but the
> problem still remains. I just cannot get into any secure sight. It sound
> simple..where I can unblock where there is a block on secure sights. But I
> tried everything. It is only blocking secure sights, including msn
> messenger.
> Should I reinstal Windows xp? Or, you know a way where I can find where
the
> blockage is.
> I tried to allow all cookies in, and went to edit, there was nothing there
> at all.
> Await your answer, and many many thanks in advance.
> TONY
> "Michael Solomon (MS-MVP-Windows Shell/User)" <user@#notme.com> wrote in
> message news:u2b5m82QDHA.1712@TK2MSFTNGP12.phx.gbl...
> > Be sure you are not blocking cookies and have no software that is doing
so
> > as that can effect access. Also, in IE, go to Tools, select Internet
> > Options, go to the Privacy tab, click advanced, set all cookies to
accept,
> > click ok. Then, in the web sites section of the Privacy tab, click
edit,
> > scroll the list to see if it is blocking MSN.
> >
> > --
> > Michael Solomon MS-MVP
> > Windows Shell/User
> > Backup is a PC User's Best Friend
> >
> > "tony chiha" <tchiha@optushome.com.au> wrote in message
> > news:ucbkTgcQDHA.2212@TK2MSFTNGP12.phx.gbl...
> > > The problem is that I cannot get into msn to read my e-mail. After I
> enter
> > a
> > > valid password and username the page will not open. Also when I wanted
> to
> > > upgrade my drivers, I get a message saying that my security will not
> allow
> > > them to open the page.
> > > Obviously, there is a block somewhere in my computer.
> > > I had Zone alarm installed, so I uninstalled it, then I went thru all
> the
> > > settings for connections and security in control panel, set them to
> > > default........but the problem is still there.
> > > obviously the block is somewhere in the registry or somewhere else.
> > > I will be very grateful if someone advises me where to look and find
the
> > > block so that I can remove it.
> > > Tony.
> > >
> > >
> >
> >
>
>

Reinstalling XP won't resolve the issue. Something I failed to mention and
I'm not sure whether or not you've tried this amidst everything else that
you've done but you also need to clear the IE cache. Open Internet
Explorer, go to Tools, select Internet Options, on the general tab, click
delete cookies, delete files (be sure to accept the option to delete all
offline content, then click clear history.

If you've done all the right things as you've mentioned, and you are still
having the problem and have not cleared the cache, then previous instances
of attempts to access secure sites can block access. Also, you mentioned
having removed Zone Alarm, are you sure you got it all. I believe they have
instructions at the Zone Labs web site, www.zonelabs.com for full and proper
removal of Zone Alarm. Sometimes remnants of Zone Alarm after a removal can
block access.

Also, be sure the XP firewall is turned off. Open Network Connections in
Control Panel or "Connect to" if it appears on your start menu. Right click
your Internet Connection, select properties, go to the advanced tab and
remove the check from "Protect my computer...."

If it's not checked or you uncheck it and still have an issue, try the
following links for additional help and suggestions:
http://www.mvps.org/inetexplorer/an...tm#secure_sites
http://www.mvps.org/inetexplorer/answers.htm#dns

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend

"tony chiha" <tchiha@optushome.com.au> wrote in message
news:#3G$gZ5QDHA.2768@tk2msftngp13.phx.gbl...
> Michael, I am very grateful for your help. I have tried everything and not
> getting anywhere with my problem. I have tried what you suggested, but the
> problem still remains. I just cannot get into any secure sight. It sound
> simple..where I can unblock where there is a block on secure sights. But I
> tried everything. It is only blocking secure sights, including msn
> messenger.
> Should I reinstal Windows xp? Or, you know a way where I can find where
the
> blockage is.
> I tried to allow all cookies in, and went to edit, there was nothing there
> at all.
> Await your answer, and many many thanks in advance.
> TONY
> "Michael Solomon (MS-MVP-Windows Shell/User)" <user@#notme.com> wrote in
> message news:u2b5m82QDHA.1712@TK2MSFTNGP12.phx.gbl...
> > Be sure you are not blocking cookies and have no software that is doing
so
> > as that can effect access. Also, in IE, go to Tools, select Internet
> > Options, go to the Privacy tab, click advanced, set all cookies to
accept,
> > click ok. Then, in the web sites section of the Privacy tab, click
edit,
> > scroll the list to see if it is blocking MSN.
> >
> > --
> > Michael Solomon MS-MVP
> > Windows Shell/User
> > Backup is a PC User's Best Friend
> >
> > "tony chiha" <tchiha@optushome.com.au> wrote in message
> > news:ucbkTgcQDHA.2212@TK2MSFTNGP12.phx.gbl...
> > > The problem is that I cannot get into msn to read my e-mail. After I
> enter
> > a
> > > valid password and username the page will not open. Also when I wanted
> to
> > > upgrade my drivers, I get a message saying that my security will not
> allow
> > > them to open the page.
> > > Obviously, there is a block somewhere in my computer.
> > > I had Zone alarm installed, so I uninstalled it, then I went thru all
> the
> > > settings for connections and security in control panel, set them to
> > > default........but the problem is still there.
> > > obviously the block is somewhere in the registry or somewhere else.
> > > I will be very grateful if someone advises me where to look and find
the
> > > block so that I can remove it.
> > > Tony.
> > >
> > >
> >
> >
>
>