Form not emailing...problem w/ SSFM?

I contacted by host because I have a form that is not submitting properly, or
being emailed. They have the Front Page extensions installed, and I have
their gdform.asp in the same folder as the page that is not loading. There
is also a _vti_inf.html file which appears to be related to the email form.

When I complete the form I get an error that says "Error creating file!
Directory may not be writable or may not exist. Unable to process request.".

The host told me that I need to go into the Front Page directory tree, and
modify the SSFM to Read & Write before the form will work. I can't find
anything in help, on Google, MS, etc that even mentions SSFM or where I would
adjust it. If it helps at all the website is
[url]www.tchomeinfo.com/content/quickapp.htm

Thanks for the help

The file the form is writing to should be in the _private folder,
which (if the extensions are correctly installed) will have the
correct write permissions.
Check the Form Properties (right-click in the form and choose Form
Properties) to check or change the location of the results file.

The _vti_inf.html page tells you which version of FPextensions is
installed. Do not edit or delete it.
I have no idea what SSFM means either - perhaps Server Side File
Manager? Any permissions changes should be made through FrontPage.
--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.
FrontPage Support: http://www.frontpagemvps.com/

"Keith" <Keith@discussions.microsoft.com> wrote in message
news:51CFA6A9-DA4A-4F78-BDAC-7D87951CB513@microsoft.com...
>I contacted by host because I have a form that is not submitting
>properly, or
> being emailed. They have the Front Page extensions installed, and I
> have
> their gdform.asp in the same folder as the page that is not loading.
> There
> is also a _vti_inf.html file which appears to be related to the
> email form.
>
> When I complete the form I get an error that says "Error creating
> file!
> Directory may not be writable or may not exist. Unable to process
> request.".
>
> The host told me that I need to go into the Front Page directory
> tree, and
> modify the SSFM to Read & Write before the form will work. I can't
> find
> anything in help, on Google, MS, etc that even mentions SSFM or
> where I would
> adjust it. If it helps at all the website is
> [url]www.tchomeinfo.com/content/quickapp.htm
>
> Thanks for the help

Well if there is an ASP file involved the form handler is not the FrontPage
one, you or your host will need to troubleshoot that via means similar to
other ASP applications.

You should be able to set up FP extensions to send email however, basically
your host goes into the settings and puts in the hostname of a mail server
that will accept mail from that server for you. (That's it, no permissions
on folders or anything else required.)

So you need to separate out if you are going to focus on using the FP
extensions for the emailed form results, or if you are going to use ASP.


"Keith" <Keith@discussions.microsoft.com> wrote in message
news:51CFA6A9-DA4A-4F78-BDAC-7D87951CB513@microsoft.com...
>I contacted by host because I have a form that is not submitting properly,
>or
> being emailed. They have the Front Page extensions installed, and I have
> their gdform.asp in the same folder as the page that is not loading.
> There
> is also a _vti_inf.html file which appears to be related to the email
> form.
>
> When I complete the form I get an error that says "Error creating file!
> Directory may not be writable or may not exist. Unable to process
> request.".
>
> The host told me that I need to go into the Front Page directory tree, and
> modify the SSFM to Read & Write before the form will work. I can't find
> anything in help, on Google, MS, etc that even mentions SSFM or where I
> would
> adjust it. If it helps at all the website is
> [url]www.tchomeinfo.com/content/quickapp.htm
>
> Thanks for the help