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Unable To UnInstall TrendMicro's PC-Cillin??

 
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Old 13-03-2006, 12:28 AM   #1
(PeteCresswell)
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Default Unable To UnInstall TrendMicro's PC-Cillin??


When I try to get this thing out of my system, it pops a blind-typing dialog
asking for "Password".

Went back to the registration stuff I got from TrendMicro and cannot find
anything called "Password".

There's a "Serial Number" and a "License Key". Tried both, neither worked.

Anybody been here? I just want to get this thing off of my system and install
another product.
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PeteCresswell
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Old 13-03-2006, 12:39 AM   #2
(PeteCresswell)
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Default Re: Unable To UnInstall TrendMicro's PC-Cillin??

Per (PeteCresswell):
>Anybody been here? I just want to get this thing off of my system and install
>another product.


Oops... I think I've stumbled into it. PccTools.exe in TM's home directory
seems to have done the job.
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Old 13-03-2006, 01:09 AM   #3
optikl
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Default Re: Unable To UnInstall TrendMicro's PC-Cillin??

(PeteCresswell) wrote:
> When I try to get this thing out of my system, it pops a blind-typing dialog
> asking for "Password".
>
> Went back to the registration stuff I got from TrendMicro and cannot find
> anything called "Password".
>
> There's a "Serial Number" and a "License Key". Tried both, neither worked.
>
> Anybody been here? I just want to get this thing off of my system and install
> another product.


Are you sure you didn't set up a password for changing configuration,
etc? That's the only reason I can think PCC is asking you for this info.
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Old 13-03-2006, 01:30 PM   #4
(PeteCresswell)
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Default Re: Unable To UnInstall TrendMicro's PC-Cillin??

Per optikl:
> Are you sure you didn't set up a password for changing configuration,
>etc? That's the only reason I can think PCC is asking you for this info.


Actually, PCC did not ask for it. PCC just went ahead and did the job.

The problem I was having happened when I tried to uninstall via Windows'
Add-Remove Programs utility before I found out about using PCC.
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