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"Can't move the items" When using Advanced Find

 
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Old 16-03-2006, 11:04 AM   #1
seanp
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Default "Can't move the items" When using Advanced Find


Hi,

I have developed a COM Add-in for Outlook 2002 in C# using the
IDTExtensibility2 interface. It works pretty well except when users try to
move mailitems from the advanced find window (or when they use "find" on a
folder) to another folder. When they do this they get an error message
saying "Can't move the items". The users can work around this by right
clicking and then selecting "Move to folder", but I would like to know if
there is any way I can get around this by changing my add-in.

I did find this MSKB article which confirmed the problem, but it didn't
really help much:

http://support.microsoft.com/defaul...kb;en-us;301415

So it looks like my add-in is causing "A conflict", but I have no idea why...

Cheers

sean
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Old 16-03-2006, 02:43 PM   #2
Ken Slovak - [MVP - Outlook]
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Default Re: "Can't move the items" When using Advanced Find

Are you maintaining references to any of the items that might be
moved/copied? If so that's the conflict right there. You'd have to release
all those references to avoid the conflict.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"seanp" <u19735@uwe> wrote in message news:5d563aa33b038@uwe...
> Hi,
>
> I have developed a COM Add-in for Outlook 2002 in C# using the
> IDTExtensibility2 interface. It works pretty well except when users try
> to
> move mailitems from the advanced find window (or when they use "find" on a
> folder) to another folder. When they do this they get an error message
> saying "Can't move the items". The users can work around this by right
> clicking and then selecting "Move to folder", but I would like to know if
> there is any way I can get around this by changing my add-in.
>
> I did find this MSKB article which confirmed the problem, but it didn't
> really help much:
>
> http://support.microsoft.com/defaul...kb;en-us;301415
>
> So it looks like my add-in is causing "A conflict", but I have no idea
> why...
>
> Cheers
>
> sean


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Old 16-03-2006, 02:50 PM   #3
Rog
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Default Re: "Can't move the items" When using Advanced Find

Just an update from my problem which sounds similiar.
Thanks so Ken and Dmitry's guidance I have solved the deleted items problem
It definately was items being held in memory.
The point where I found where my items were being held in memory was
when I use the InspectorWrapper. On close of the inspector I was not
releasing the items from memory.
Thanks guys.

Ken Slovak - [MVP - Outlook] wrote:
> Are you maintaining references to any of the items that might be
> moved/copied? If so that's the conflict right there. You'd have to
> release all those references to avoid the conflict.
>

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