The set folders could not be opened. How to fix

I cannot get the program to open now, although it did at first. I keep
getting this error message: Cannot start Microsoft Outlook (2003). Unable
to open the Outlook window. The set folders could not be opened.

I printed out the solution from Mircosoft - Article ID: 822503 - but I
don't seem to be able to understand what is needed here. Do I have to
uninstall Outlook 2003 and re-install? How do I prevent the same thing
happening again.

shermusic <shermusic@discussions.microsoft.com> wrote:

> I cannot get the program to open now, although it did at first. I
> keep getting this error message: Cannot start Microsoft Outlook
> (2003). Unable to open the Outlook window. The set folders could not
> be opened.

It sounds like you have not configured your mail profile correctly. See if
this helps:
http://www.howto-outlook.com/Faq/newprofile.htm
--
Brian Tillman

Thanks for your help Brian. I finally spent an hour on the phone to Bombay
India to learn what you just said - it was the mail profile, but it was more
complicated that it sounds. Thanks. Sherrel

"Brian Tillman" wrote:

> shermusic <shermusic@discussions.microsoft.com> wrote:
>
> > I cannot get the program to open now, although it did at first. I
> > keep getting this error message: Cannot start Microsoft Outlook
> > (2003). Unable to open the Outlook window. The set folders could not
> > be opened.
>
> It sounds like you have not configured your mail profile correctly. See if
> this helps:
> http://www.howto-outlook.com/Faq/newprofile.htm
> --
> Brian Tillman
>
>