RE: Wrong Diskette??

Hello UCF

Steve Dodson recommended to another user with this same symptom:

1) Uninstall WD thru Add and Remove Programs

2) Launch cmd prompt

3) MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

4) Delete all contents of Directory of C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall WD

Eиçel
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"UCFcom_dis" wrote:

> When I click the update button I encounter a problem after it says it is
> connecting to the internet to update. I have downloaded the program for the
> first time and obviously need the updates. It says in a little pop-up window
> from the icon: "Windows defender was unable to complete the update:
> 0x80240022. The wrong diskette is in the drive. Insert %2 (Volume Serial
> Number %3) into drive %1". What in the world does this mean and how do I fix
> it??? I'm usually able to figure out problems, because I'm not too shabby
> with computers, but I really have no idea what this means. Please help!!
>
> Jenn