Validation before downloading Defender Beta2

i am having a problem downloading windows Defender Beta 2 because it is
saying that it can not validate my version of windows.

What steps does it give you to take further? Can you describe your version
of Windows and how you got it?

--

"Matt S" <Matt S@discussions.microsoft.com> wrote in message
news:547579A2-6E95-4D3F-9D1E-D83C2E5AFFA1@microsoft.com...
>i am having a problem downloading windows Defender Beta 2 because it is
> saying that it can not validate my version of windows.

i have Windows XP Pro that i got through school using the microsoft accademic
alliance where i could get it for $10.00, i called microsoft and it is a
valid copy.

Originally it was saying that it cannot validate my version of
windows.Please contact your local product support team for further assistance
with this issue.

Now it is saying :Why did it not validate?
You have encountered an unknown error. Please contact your local product
support team for further assistance with this issue.

"Bill Sanderson" wrote:

> What steps does it give you to take further? Can you describe your version
> of Windows and how you got it?
>
> --
>
> "Matt S" <Matt S@discussions.microsoft.com> wrote in message
> news:547579A2-6E95-4D3F-9D1E-D83C2E5AFFA1@microsoft.com...
> >i am having a problem downloading windows Defender Beta 2 because it is
> > saying that it can not validate my version of windows.
>
>
>

That all sounds like it should be working. I've got a troubleshooting doc
around here somewhere, let me see if I can get you some leads.

This is not brand new information, and WGA changes, but here's the thing I
see to try:
---
http://www.microsoft.com/downloads/...&displaylang=en

According to what I am reading, you aren't getting blocked because of a
pirated volume license key or anything like that--you'd get different
messages.

"Matt S" <MattS@discussions.microsoft.com> wrote in message
news:F5DCDEF5-2E04-4FB0-ACA9-7A00E09E2000@microsoft.com...
>i have Windows XP Pro that i got through school using the microsoft
>accademic
> alliance where i could get it for $10.00, i called microsoft and it is a
> valid copy.
>
> Originally it was saying that it cannot validate my version of
> windows.Please contact your local product support team for further
> assistance
> with this issue.
>
> Now it is saying :Why did it not validate?
> You have encountered an unknown error. Please contact your local product
> support team for further assistance with this issue.
>
> "Bill Sanderson" wrote:
>
>> What steps does it give you to take further? Can you describe your
>> version
>> of Windows and how you got it?
>>
>> --
>>
>> "Matt S" <Matt S@discussions.microsoft.com> wrote in message
>> news:547579A2-6E95-4D3F-9D1E-D83C2E5AFFA1@microsoft.com...
>> >i am having a problem downloading windows Defender Beta 2 because it is
>> > saying that it can not validate my version of windows.
>>
>>
>>

I got the same response when i tried the link you sent me.


"Bill Sanderson" wrote:

> That all sounds like it should be working. I've got a troubleshooting doc
> around here somewhere, let me see if I can get you some leads.
>
> This is not brand new information, and WGA changes, but here's the thing I
> see to try:
> ---
> http://www.microsoft.com/downloads/...&displaylang=en
>
> According to what I am reading, you aren't getting blocked because of a
> pirated volume license key or anything like that--you'd get different
> messages.
>
> "Matt S" <MattS@discussions.microsoft.com> wrote in message
> news:F5DCDEF5-2E04-4FB0-ACA9-7A00E09E2000@microsoft.com...
> >i have Windows XP Pro that i got through school using the microsoft
> >accademic
> > alliance where i could get it for $10.00, i called microsoft and it is a
> > valid copy.
> >
> > Originally it was saying that it cannot validate my version of
> > windows.Please contact your local product support team for further
> > assistance
> > with this issue.
> >
> > Now it is saying :Why did it not validate?
> > You have encountered an unknown error. Please contact your local product
> > support team for further assistance with this issue.
> >
> > "Bill Sanderson" wrote:
> >
> >> What steps does it give you to take further? Can you describe your
> >> version
> >> of Windows and how you got it?
> >>
> >> --
> >>
> >> "Matt S" <Matt S@discussions.microsoft.com> wrote in message
> >> news:547579A2-6E95-4D3F-9D1E-D83C2E5AFFA1@microsoft.com...
> >> >i am having a problem downloading windows Defender Beta 2 because it is
> >> > saying that it can not validate my version of windows.
> >>
> >>
> >>
>
>
>

If you aren't already, use Internet Explorer. The active x controls wont work
in Opera and other browsers.

"Matt S" wrote:

> I got the same response when i tried the link you sent me.
>
>
> "Bill Sanderson" wrote:
>
> > That all sounds like it should be working. I've got a troubleshooting doc
> > around here somewhere, let me see if I can get you some leads.
> >
> > This is not brand new information, and WGA changes, but here's the thing I
> > see to try:
> > ---
> > http://www.microsoft.com/downloads/...&displaylang=en
> >
> > According to what I am reading, you aren't getting blocked because of a
> > pirated volume license key or anything like that--you'd get different
> > messages.
> >
> > "Matt S" <MattS@discussions.microsoft.com> wrote in message
> > news:F5DCDEF5-2E04-4FB0-ACA9-7A00E09E2000@microsoft.com...
> > >i have Windows XP Pro that i got through school using the microsoft
> > >accademic
> > > alliance where i could get it for $10.00, i called microsoft and it is a
> > > valid copy.
> > >
> > > Originally it was saying that it cannot validate my version of
> > > windows.Please contact your local product support team for further
> > > assistance
> > > with this issue.
> > >
> > > Now it is saying :Why did it not validate?
> > > You have encountered an unknown error. Please contact your local product
> > > support team for further assistance with this issue.
> > >
> > > "Bill Sanderson" wrote:
> > >
> > >> What steps does it give you to take further? Can you describe your
> > >> version
> > >> of Windows and how you got it?
> > >>
> > >> --
> > >>
> > >> "Matt S" <Matt S@discussions.microsoft.com> wrote in message
> > >> news:547579A2-6E95-4D3F-9D1E-D83C2E5AFFA1@microsoft.com...
> > >> >i am having a problem downloading windows Defender Beta 2 because it is
> > >> > saying that it can not validate my version of windows.
> > >>
> > >>
> > >>
> >
> >
> >

i am using Internet Explorer

"kmillard92" wrote:

> If you aren't already, use Internet Explorer. The active x controls wont work
> in Opera and other browsers.
>
> "Matt S" wrote:
>
> > I got the same response when i tried the link you sent me.
> >
> >
> > "Bill Sanderson" wrote:
> >
> > > That all sounds like it should be working. I've got a troubleshooting doc
> > > around here somewhere, let me see if I can get you some leads.
> > >
> > > This is not brand new information, and WGA changes, but here's the thing I
> > > see to try:
> > > ---
> > > http://www.microsoft.com/downloads/...&displaylang=en
> > >
> > > According to what I am reading, you aren't getting blocked because of a
> > > pirated volume license key or anything like that--you'd get different
> > > messages.
> > >
> > > "Matt S" <MattS@discussions.microsoft.com> wrote in message
> > > news:F5DCDEF5-2E04-4FB0-ACA9-7A00E09E2000@microsoft.com...
> > > >i have Windows XP Pro that i got through school using the microsoft
> > > >accademic
> > > > alliance where i could get it for $10.00, i called microsoft and it is a
> > > > valid copy.
> > > >
> > > > Originally it was saying that it cannot validate my version of
> > > > windows.Please contact your local product support team for further
> > > > assistance
> > > > with this issue.
> > > >
> > > > Now it is saying :Why did it not validate?
> > > > You have encountered an unknown error. Please contact your local product
> > > > support team for further assistance with this issue.
> > > >
> > > > "Bill Sanderson" wrote:
> > > >
> > > >> What steps does it give you to take further? Can you describe your
> > > >> version
> > > >> of Windows and how you got it?
> > > >>
> > > >> --
> > > >>
> > > >> "Matt S" <Matt S@discussions.microsoft.com> wrote in message
> > > >> news:547579A2-6E95-4D3F-9D1E-D83C2E5AFFA1@microsoft.com...
> > > >> >i am having a problem downloading windows Defender Beta 2 because it is
> > > >> > saying that it can not validate my version of windows.
> > > >>
> > > >>
> > > >>
> > >
> > >
> > >

actually--if you try in an alternative browser, you may get a different
method which might work differently for you, fwiw. I haven't heard or
tested with Windows Defender, but Microsoft Antispyware was definitely
downloadable via Firefox, with WGA validation.

--

"Matt S" <MattS@discussions.microsoft.com> wrote in message
news:9476CABD-430E-4873-923B-79CD9815650B@microsoft.com...
>i am using Internet Explorer
>
> "kmillard92" wrote:
>
>> If you aren't already, use Internet Explorer. The active x controls wont
>> work
>> in Opera and other browsers.
>>
>> "Matt S" wrote:
>>
>> > I got the same response when i tried the link you sent me.
>> >
>> >
>> > "Bill Sanderson" wrote:
>> >
>> > > That all sounds like it should be working. I've got a
>> > > troubleshooting doc
>> > > around here somewhere, let me see if I can get you some leads.
>> > >
>> > > This is not brand new information, and WGA changes, but here's the
>> > > thing I
>> > > see to try:
>> > > ---
>> > > http://www.microsoft.com/downloads/...&displaylang=en
>> > >
>> > > According to what I am reading, you aren't getting blocked because of
>> > > a
>> > > pirated volume license key or anything like that--you'd get different
>> > > messages.
>> > >
>> > > "Matt S" <MattS@discussions.microsoft.com> wrote in message
>> > > news:F5DCDEF5-2E04-4FB0-ACA9-7A00E09E2000@microsoft.com...
>> > > >i have Windows XP Pro that i got through school using the microsoft
>> > > >accademic
>> > > > alliance where i could get it for $10.00, i called microsoft and it
>> > > > is a
>> > > > valid copy.
>> > > >
>> > > > Originally it was saying that it cannot validate my version of
>> > > > windows.Please contact your local product support team for further
>> > > > assistance
>> > > > with this issue.
>> > > >
>> > > > Now it is saying :Why did it not validate?
>> > > > You have encountered an unknown error. Please contact your local
>> > > > product
>> > > > support team for further assistance with this issue.
>> > > >
>> > > > "Bill Sanderson" wrote:
>> > > >
>> > > >> What steps does it give you to take further? Can you describe
>> > > >> your
>> > > >> version
>> > > >> of Windows and how you got it?
>> > > >>
>> > > >> --
>> > > >>
>> > > >> "Matt S" <Matt S@discussions.microsoft.com> wrote in message
>> > > >> news:547579A2-6E95-4D3F-9D1E-D83C2E5AFFA1@microsoft.com...
>> > > >> >i am having a problem downloading windows Defender Beta 2 because
>> > > >> >it is
>> > > >> > saying that it can not validate my version of windows.
>> > > >>
>> > > >>
>> > > >>
>> > >
>> > >
>> > >

aol explorer, realplayer, mozilla, opera, and Netscape browser all did not
work, gave me an error code of 0x80080299 with the unknown error message.

"Bill Sanderson" wrote:

> actually--if you try in an alternative browser, you may get a different
> method which might work differently for you, fwiw. I haven't heard or
> tested with Windows Defender, but Microsoft Antispyware was definitely
> downloadable via Firefox, with WGA validation.
>
> --
>
> "Matt S" <MattS@discussions.microsoft.com> wrote in message
> news:9476CABD-430E-4873-923B-79CD9815650B@microsoft.com...
> >i am using Internet Explorer
> >
> > "kmillard92" wrote:
> >
> >> If you aren't already, use Internet Explorer. The active x controls wont
> >> work
> >> in Opera and other browsers.
> >>
> >> "Matt S" wrote:
> >>
> >> > I got the same response when i tried the link you sent me.
> >> >
> >> >
> >> > "Bill Sanderson" wrote:
> >> >
> >> > > That all sounds like it should be working. I've got a
> >> > > troubleshooting doc
> >> > > around here somewhere, let me see if I can get you some leads.
> >> > >
> >> > > This is not brand new information, and WGA changes, but here's the
> >> > > thing I
> >> > > see to try:
> >> > > ---
> >> > > http://www.microsoft.com/downloads/...&displaylang=en
> >> > >
> >> > > According to what I am reading, you aren't getting blocked because of
> >> > > a
> >> > > pirated volume license key or anything like that--you'd get different
> >> > > messages.
> >> > >
> >> > > "Matt S" <MattS@discussions.microsoft.com> wrote in message
> >> > > news:F5DCDEF5-2E04-4FB0-ACA9-7A00E09E2000@microsoft.com...
> >> > > >i have Windows XP Pro that i got through school using the microsoft
> >> > > >accademic
> >> > > > alliance where i could get it for $10.00, i called microsoft and it
> >> > > > is a
> >> > > > valid copy.
> >> > > >
> >> > > > Originally it was saying that it cannot validate my version of
> >> > > > windows.Please contact your local product support team for further
> >> > > > assistance
> >> > > > with this issue.
> >> > > >
> >> > > > Now it is saying :Why did it not validate?
> >> > > > You have encountered an unknown error. Please contact your local
> >> > > > product
> >> > > > support team for further assistance with this issue.
> >> > > >
> >> > > > "Bill Sanderson" wrote:
> >> > > >
> >> > > >> What steps does it give you to take further? Can you describe
> >> > > >> your
> >> > > >> version
> >> > > >> of Windows and how you got it?
> >> > > >>
> >> > > >> --
> >> > > >>
> >> > > >> "Matt S" <Matt S@discussions.microsoft.com> wrote in message
> >> > > >> news:547579A2-6E95-4D3F-9D1E-D83C2E5AFFA1@microsoft.com...
> >> > > >> >i am having a problem downloading windows Defender Beta 2 because
> >> > > >> >it is
> >> > > >> > saying that it can not validate my version of windows.
> >> > > >>
> >> > > >>
> >> > > >>
> >> > >
> >> > >
> >> > >
>
>
>

I was afraid that might happen. I don't have any good contacts about WGA
issues.--if I get time later tonight I'll see if there I can find any
information.

It'd be nice to be able to refer you to Microsoft Product Support Services,
but you'd need to have a virus or spyware in place for that to be a valid
call......If you could point to spyware in place, you could call
1-866-pcsafety in the U S or Canada. They'd use Microsoft Antispyware or
Windows Defender as the tool of choice, and of necessity would have to get
you through the wga check to do that.

Security patches don't require wga. WD requires wga, and isn't supported.
Catch 22?

(Of course, I did just hear of an instance where they recommended Ewido
right off the bat--so you never know!)

--

"Matt S" <MattS@discussions.microsoft.com> wrote in message
news443A894-6A0D-478E-8A8A-CBF695008D9E@microsoft.com...
>I got the same response when i tried the link you sent me.
>
>
> "Bill Sanderson" wrote:
>
>> That all sounds like it should be working. I've got a troubleshooting
>> doc
>> around here somewhere, let me see if I can get you some leads.
>>
>> This is not brand new information, and WGA changes, but here's the thing
>> I
>> see to try:
>> ---
>> http://www.microsoft.com/downloads/...&displaylang=en
>>
>> According to what I am reading, you aren't getting blocked because of a
>> pirated volume license key or anything like that--you'd get different
>> messages.
>>
>> "Matt S" <MattS@discussions.microsoft.com> wrote in message
>> news:F5DCDEF5-2E04-4FB0-ACA9-7A00E09E2000@microsoft.com...
>> >i have Windows XP Pro that i got through school using the microsoft
>> >accademic
>> > alliance where i could get it for $10.00, i called microsoft and it is
>> > a
>> > valid copy.
>> >
>> > Originally it was saying that it cannot validate my version of
>> > windows.Please contact your local product support team for further
>> > assistance
>> > with this issue.
>> >
>> > Now it is saying :Why did it not validate?
>> > You have encountered an unknown error. Please contact your local
>> > product
>> > support team for further assistance with this issue.
>> >
>> > "Bill Sanderson" wrote:
>> >
>> >> What steps does it give you to take further? Can you describe your
>> >> version
>> >> of Windows and how you got it?
>> >>
>> >> --
>> >>
>> >> "Matt S" <Matt S@discussions.microsoft.com> wrote in message
>> >> news:547579A2-6E95-4D3F-9D1E-D83C2E5AFFA1@microsoft.com...
>> >> >i am having a problem downloading windows Defender Beta 2 because it
>> >> >is
>> >> > saying that it can not validate my version of windows.
>> >>
>> >>
>> >>
>>
>>
>>