Meetings not showing as tentative

Outlook 2003 Exchange 2003
I have a customer whose meeting notices no longer show up in her calendar as
tentative when she receives them. She has to accept or tentatively accept the
meeting in order for it to show up in her calendar.
I thought this was just supposed to work. I can't find any option anywhere
to turn this on/off.
As suggested in other posts I have removed the delegate she had.
I have also changed her free/busy published time to 5 mintutes.
Had her close and re-open Outlook numerous times as well as reboot.
Nothing has helped.

Anyone have any ideas what to try next?

It's supposed to work as long as (1) the user is online and (2) has the option in Tools | Options set to automatically process incoming requests.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Jennifer Watnemoe" <JenniferWatnemoe@discussions.microsoft.com> wrote in message news:3313CF4F-C16C-4491-91BD-021E2B3B85AF@microsoft.com...
> Outlook 2003 Exchange 2003
> I have a customer whose meeting notices no longer show up in her calendar as
> tentative when she receives them. She has to accept or tentatively accept the
> meeting in order for it to show up in her calendar.
> I thought this was just supposed to work. I can't find any option anywhere
> to turn this on/off.
> As suggested in other posts I have removed the delegate she had.
> I have also changed her free/busy published time to 5 mintutes.
> Had her close and re-open Outlook numerous times as well as reboot.
> Nothing has helped.
>
> Anyone have any ideas what to try next?

Thanks so much Sue!
I double checked what you suggested and all is as it should be.
In talking with the customer again it seems that the two test meetings I
sent her this morning did finally show up as tentative on her calendar. So
maybe it is just a lag in updating of free/busy information after all.

Thanks again for your help.

"Sue Mosher [MVP-Outlook]" wrote:

> It's supposed to work as long as (1) the user is online and (2) has the option in Tools | Options set to automatically process incoming requests.
>
> --
> Sue Mosher, Outlook MVP
> Author of Configuring Microsoft Outlook 2003
> http://www.turtleflock.com/olconfig/index.htm
> and Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
>
> "Jennifer Watnemoe" <JenniferWatnemoe@discussions.microsoft.com> wrote in message news:3313CF4F-C16C-4491-91BD-021E2B3B85AF@microsoft.com...
> > Outlook 2003 Exchange 2003
> > I have a customer whose meeting notices no longer show up in her calendar as
> > tentative when she receives them. She has to accept or tentatively accept the
> > meeting in order for it to show up in her calendar.
> > I thought this was just supposed to work. I can't find any option anywhere
> > to turn this on/off.
> > As suggested in other posts I have removed the delegate she had.
> > I have also changed her free/busy published time to 5 mintutes.
> > Had her close and re-open Outlook numerous times as well as reboot.
> > Nothing has helped.
> >
> > Anyone have any ideas what to try next?
>