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How do I change the COA?

 
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Old 04-02-2006, 04:30 PM   #1
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Default How do I change the COA?


I have a valid XP pro COA on the bottom of my Dell laptop, but when I have to
validate to install the beta IE 7.0, I am rejected and told that I have a VLK
that has been blocked.

Does anyone know how I can find out what number was typed in at setup? I
suspect it might be different from the number on my COA sticker.

Thanks
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Old 04-02-2006, 05:10 PM   #2
Carey Frisch [MVP]
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Default Re: How do I change the COA?

You'll need to contact Dell support and order
their Dell Reinstallation CD for Windows XP,
then perform a "Clean Install". You cannot
simply change the Product Key in your situation.

Clean Install Windows XP
http://www.michaelstevenstech.com/cleanxpinstall.html

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------------------------------------

"Anthony" wrote:

| I have a valid XP pro COA on the bottom of my Dell laptop, but when I have to
| validate to install the beta IE 7.0, I am rejected and told that I have a VLK
| that has been blocked.
|
| Does anyone know how I can find out what number was typed in at setup? I
| suspect it might be different from the number on my COA sticker.
|
| Thanks
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Old 04-02-2006, 05:53 PM   #3
Jupiter Jones [MVP]
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Default Re: How do I change the COA?

Anthony;
Does the laptop have the original Windows XP installation?
Or has another been installed instead?
This is more common with 2nd hand computers.

See if this applies:
http://www3.telus.net/dandemar/invalpk.htm
If so, contact the laptop manufacturer or former owner for the correct
media.
The manufacturer may not be able to help in which case you may be forced to
buy Windows XP if that is what you need.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Anthony" <Anthony@discussions.microsoft.com> wrote in message
news:F5DB1254-BBC4-4B7E-9675-D8FE23F4107B@microsoft.com...
>I have a valid XP pro COA on the bottom of my Dell laptop, but when I have
>to
> validate to install the beta IE 7.0, I am rejected and told that I have a
> VLK
> that has been blocked.
>
> Does anyone know how I can find out what number was typed in at setup? I
> suspect it might be different from the number on my COA sticker.
>
> Thanks



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Old 04-02-2006, 08:15 PM   #4
Shenan Stanley
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Default Re: How do I change the COA?

Anthony wrote:
> I have a valid XP pro COA on the bottom of my Dell laptop, but when
> I have to validate to install the beta IE 7.0, I am rejected and
> told that I have a VLK that has been blocked.
>
> Does anyone know how I can find out what number was typed in at
> setup? I suspect it might be different from the number on my COA
> sticker.


*Suspect*?
Nah - it is. It tells you. That number on the bottom is not a Volume
License number - it's an OEM.

You will need to perform a repair installation (at the very least) in order
to fix your situation - using an OEM CD - likely the Dell OEM CD that came
with the machine.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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