Runner Error and RUNDLL

I have a Compaq Presario (model S4300NX) with Windows XP and have downloaded
SP2. I have MS AntiSpyware Update, SpyBot, AVG Free Edition, Norton AntiVirus
Auto-Protect and Norton Personal Firewall. I have automatic updates scheduled
and automatically scan as frequently as each app allows and STILL have:
"Invalid Backweb application id 1940576" as well as "RUNDLL Error loading
DOCEOC16B1 The specified module could not be found"
Can someone help this neophyte?

From
http://forums.spywareinfo.com/lofiv...php/t19144.html


Start>Run>type "msconfig" and hit enter>goto "Startup">Scroll down and find the
Backweb Agent and untick the box> Click Apply/Ok>Restart the computer and see if it
helps

*Note: Backweb is an unnecessary program provided by HP/Compaq that sends information
from your computer to the HP Centre. Some may consider this spyware and seeing as it
has no effect on your computer whatsoever, it is safe to disable from the Startup
options.


--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"'Nother Neophyte" <'Nother Neophyte@discussions.microsoft.com> wrote in message
news:AB5D4040-270B-49F4-989F-206E9AC969F3@microsoft.com...
>I have a Compaq Presario (model S4300NX) with Windows XP and have downloaded
> SP2. I have MS AntiSpyware Update, SpyBot, AVG Free Edition, Norton AntiVirus
> Auto-Protect and Norton Personal Firewall. I have automatic updates scheduled
> and automatically scan as frequently as each app allows and STILL have:
> "Invalid Backweb application id 1940576" as well as "RUNDLL Error loading
> DOCEOC16B1 The specified module could not be found"
> Can someone help this neophyte?
>

"Mary Sauer" <gsauer@mycolumbus.rr.com> wrote:
>
>From
>http://forums.spywareinfo.com/lofiv...php/t19144.html
>
>
>Start>Run>type "msconfig" and hit enter>goto "Startup">Scroll down and
>find the
>Backweb Agent and untick the box> Click Apply/Ok>Restart the computer and
>see if it
>helps
>
>*Note: Backweb is an unnecessary program provided by HP/Compaq that sends
>information
>from your computer to the HP Centre. Some may consider this spyware and
>seeing as it
>has no effect on your computer whatsoever, it is safe to disable from the
>Startup
>options.
>
>
Mary, I would like to add that one of the anti-virus programs
mentioned [AVG and Norton] should be removed from the Start Menu and
subsequently used only for system scans (after fully updating).
Gene K