PC Review Forums Software Security, Spyware and Viruses msn.msgr hogs CPU

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Old 16-12-2005, 12:55 AM   #1
Larue
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Default msn.msgr hogs CPU
sometimes when I boot up and access MSN Premium, everything freezes or slows down to a stop. The culprit seems to be the process "msn.msgr" using about 98% CPU. The solution seems to be to stop the process, and after a dire warning that it could have consequences, the CPU usage drops to almost nothing and all is OK. I have Norton and antispyware running and nothing shows there. Any Ideas? (Verizon support first said I needed a bigger CPU?? and then said I had spyware, and then maybe a corrupted file)
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Old 16-12-2005, 05:11 AM   #2
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MSN Messenger should be updated

Old versions of MSN Messenger is hacked by hackers that might be the problem.

Download the new version 7 to see if it fixes it.


http://www.softpedia.com/get/Intern...ssenger-7.shtml
Last edited by TECHGUNS : 16-12-2005 at 05:14 AM.
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Old 19-12-2005, 07:54 PM   #3
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I reinstalled MSN Messenger and ended up with 7.5.0311.0, should be the latest. It was allright one day and then it was the same as before. msnmsgr showing 97-99% CPU until process is ended. After a few minutes it reinstalls itself and everything is OK. If I try to open email before then the system freezes and then reboot is needed. As I said before, Verizon support does'nt have a clue. Anyone else with an idea?Larue
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Old 19-12-2005, 09:36 PM   #4
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Yep.

Lose Nortons.

Download stuff in my sig.

Update it.

Run it.

Hope for the best.
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Old 28-12-2005, 02:11 AM   #5
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Symantec Process viewer might help ya.

Shows how much memory each running process is taking.

Freeware.

http://www.teamcti.com/pview/
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Old 16-03-2006, 08:47 PM   #6
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Default msn.msgr hogs CPU
Since installing Norton AV2006 about a month ago, the problem has gone away.
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