"WMS idle not responding" when logging off - possible solution

hi all,

i've been trying to figure out why i have been getting this message
when i log off. first, it would take forever, i mean FOREVER, to log
off and even longer to log on.

i am running windows xp - sp2, with office 2003, and norton securites
2005. i have a vpn into my network and it only started happened after
i changed the firewall that i was using. i went back to my old
firewall and the same msg kept popping up. the windows messenger
service was already disabled, so that wasn't an answer and then it
occured to me that NAV has been the culprit of so many random problems,
that i decided to check whether or not the "enable office plugin" was
active. and sure enough - it was. i unchecked it, restarted, crossed
my fingers, and voila! no more not responding message. restart was a
breeze and my vpn was still intact!

soooooo, i hope that this message helps others out there.

Try closing Microsoft Exchange and/or Outlook before you log off.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:1126900972.321698.156490@g44g2000cwa.googlegroups.com,
techg1rl <h0ck3ych1ck@gmail.com> hunted and pecked:
> hi all,
>
> i've been trying to figure out why i have been getting this message
> when i log off. first, it would take forever, i mean FOREVER, to log
> off and even longer to log on.
>
> i am running windows xp - sp2, with office 2003, and norton securites
> 2005. i have a vpn into my network and it only started happened after
> i changed the firewall that i was using. i went back to my old
> firewall and the same msg kept popping up. the windows messenger
> service was already disabled, so that wasn't an answer and then it
> occured to me that NAV has been the culprit of so many random problems,
> that i decided to check whether or not the "enable office plugin" was
> active. and sure enough - it was. i unchecked it, restarted, crossed
> my fingers, and voila! no more not responding message. restart was a
> breeze and my vpn was still intact!
>
> soooooo, i hope that this message helps others out there.

I had this problem. WMS was hanging up with I would log off, Outlook
2k3 would start. I found that Norton email plug in was causing all of
the problem. I dug into the program and turned off all the email
options and it works fine now.


me..


Wesley Vogel wrote:
> Try closing Microsoft Exchange and/or Outlook before you log off.
>
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:1126900972.321698.156490@g44g2000cwa.googlegroups.com,
> techg1rl <h0ck3ych1ck@gmail.com> hunted and pecked:
> > hi all,
> >
> > i've been trying to figure out why i have been getting this message
> > when i log off. first, it would take forever, i mean FOREVER, to log
> > off and even longer to log on.
> >
> > i am running windows xp - sp2, with office 2003, and norton securites
> > 2005. i have a vpn into my network and it only started happened after
> > i changed the firewall that i was using. i went back to my old
> > firewall and the same msg kept popping up. the windows messenger
> > service was already disabled, so that wasn't an answer and then it
> > occured to me that NAV has been the culprit of so many random problems,
> > that i decided to check whether or not the "enable office plugin" was
> > active. and sure enough - it was. i unchecked it, restarted, crossed
> > my fingers, and voila! no more not responding message. restart was a
> > breeze and my vpn was still intact!
> >
> > soooooo, i hope that this message helps others out there.

Norton strikes again. ;-(

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:1127683037.288767.325970@g49g2000cwa.googlegroups.com,
Manimal2K <manimal2k@hotmail.com> hunted and pecked:
> I had this problem. WMS was hanging up with I would log off, Outlook
> 2k3 would start. I found that Norton email plug in was causing all of
> the problem. I dug into the program and turned off all the email
> options and it works fine now.
>
>
> me..
>
>
> Wesley Vogel wrote:
>> Try closing Microsoft Exchange and/or Outlook before you log off.
>>
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:1126900972.321698.156490@g44g2000cwa.googlegroups.com,
>> techg1rl <h0ck3ych1ck@gmail.com> hunted and pecked:
>>> hi all,
>>>
>>> i've been trying to figure out why i have been getting this message
>>> when i log off. first, it would take forever, i mean FOREVER, to log
>>> off and even longer to log on.
>>>
>>> i am running windows xp - sp2, with office 2003, and norton securites
>>> 2005. i have a vpn into my network and it only started happened after
>>> i changed the firewall that i was using. i went back to my old
>>> firewall and the same msg kept popping up. the windows messenger
>>> service was already disabled, so that wasn't an answer and then it
>>> occured to me that NAV has been the culprit of so many random problems,
>>> that i decided to check whether or not the "enable office plugin" was
>>> active. and sure enough - it was. i unchecked it, restarted, crossed
>>> my fingers, and voila! no more not responding message. restart was a
>>> breeze and my vpn was still intact!
>>>
>>> soooooo, i hope that this message helps others out there.

Hi,
Can you explain this in greater and easier detail for me....not that
savy on the inner workings of the computer and I am getting that same
message. In fact I got mine when I got a notification from my Norton
Protection System that something had been detected and quarentined (not
sure if I spelled that correctly). So I pulled it up and deleted it,
and when I did is when I got this "WMS Idle" jazz going on. Please
help!!!! Thanks.

Redleg

techg1rl Wrote:
> hi all,
>
> i've been trying to figure out why i have been getting this message
> when i log off. first, it would take forever, i mean FOREVER, to log
> off and even longer to log on.
>
> i am running windows xp - sp2, with office 2003, and norton securites
> 2005. i have a vpn into my network and it only started happened after
> i changed the firewall that i was using. i went back to my old
> firewall and the same msg kept popping up. the windows messenger
> service was already disabled, so that wasn't an answer and then it
> occured to me that NAV has been the culprit of so many random
> problems,
> that i decided to check whether or not the "enable office plugin" was
> active. and sure enough - it was. i unchecked it, restarted, crossed
> my fingers, and voila! no more not responding message. restart was a
> breeze and my vpn was still intact!
>
> soooooo, i hope that this message helps others out there.


--
Redleg

WMS Idle error: Outlook user was using Word as e-mail editor (Tools >
Options > Mail Format). Could not start Outlook, even after Detect &
Repair of Off2003.
Opened Word and disabled an add-in for Documents to Go (left Acrobat
PDF 6.0 active).
Outlook opened okay after that (i reckon a corrupt .dot file used by
Word).
I changed her setting for using Word as e-mail editor to plain Rich
Text Format.
All okay now.

The WMS Idle problem started after I installed Nero 7 Essentials. After a lot of surching and testing I did the following on both my Laptop and Desktop.

Start Nero
Select Advanced Tasks at the bottom
Select Nero Product Setup
Select Setup
Select Modify
Disable Nero Mobile

This solved my WMS Idle problem as well as a problem on an old 16 bit software.
Hope this will help somebody.

hey everyone on this thread

i tried everything-posted-
Thanks..

and finally just removed Nero in total...!!!

it seems to have worked

and the WMS Idle is gone gone gone!!!!!!!!!!!

thanks everyone!

"WMS Idle not responding."
Some observations:

Upon System "Shutdown", warning that WMS Idle is not responding, i.e. remains active.

Does this occur because MSOutlook, or another program that invoked WMS Idle, has left a live thread or socket descriptor unterminated ????

If so, can this dangling software be tracked down ??
It should be possible -- though I don't know the procedure to do that kind of analysis.

Actually, that was easy to do on UNIXs.

MSWindows op sys design is apparently still pretty sloppy -- like its predecessor MS/DOS.
Maybe VISTA is better, although I haven't gotten that impression.

MicroSoft, where is your pride???
Or is that as ephemeral as your claimed quality -- belied by the CAVEAT EMPTOR "Buyer Beware" poliicies (as implied by the EULA/Licenses -- whereby only the buyer accepts responsibility for effects of MSWindows operating system faults).

Some apparent solutions have been found by users (above comments),
but the implications are draconian.

One user found that de-registering NERO seemed to stop the appearance of the WMS Idle errors,
at least temporarily.

But that means the user cannot burn CDs and DVDs.
What are you going to do about backups ?? !!

Consider also:

For all, or at least most, of the reported dangling WMS Idle faults (mostly upon System Shutdown processing), they started occuring some time after a new Windows XP installation.

For my Windows XP Pro, it was several weeks after installation.

Since I was using Windows Outlook regularly in the meantime,
it appears that the fault is an artifact generated somehow (by unknown process),
that thereafter survives re-booting.

Any more ideas, anyone ??

Robby Bloom

I'm new at these Blogs.

I just noticed that the Comments -- prior my own comments this morning --
ended last September 2007, more than 6 months ago.

I am experiencing the same problem now in April 2008 -- "End - WMS Idle not responding" upon Shutdown.

Has anyone found a cure ??

HELP, PLEASE !!!

robby bloom