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Officejet G55: no yellow in color prints

 
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Old 28-06-2005, 09:34 PM   #1
Wouter
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Default Officejet G55: no yellow in color prints


My Officejet G55 suddenly stopped producing yellow ink.
I'm using a refill set, with good quality ink. I refilled the color
cartridge immediately (all 3 colors), placed back the cartridge and printed
a test page. Still, no yellow. Blue, Red and Black are printed perfectly
well.
I used a q-tip with alcohol to clean the copper contacts both on the
cartridge and inside the printer, but without result.
Printing an alignment page fails, the printer shows an error message on the
display.

Now, my concern is: is there a problem with the cartridge, or with the
printer?
If it's the cartridge, I'll have to buy a new one. But if it's the printer,
buying a new cartridge is a waste.
So, how can I determine what causes the problem?

Wouter.


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Old 29-06-2005, 05:17 AM   #2
Bob Headrick
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Default Re: Officejet G55: no yellow in color prints


"Wouter" <w.koelewijn60$geenspam$@planet.nl> wrote in message
news:42c1a63f$0$1611$ba620dc5@nova.planet.nl...
> My Officejet G55 suddenly stopped producing yellow ink.
> I'm using a refill set, with good quality ink. I refilled the color cartridge
> immediately (all 3 colors), placed back the cartridge and printed a test
> page. Still, no yellow. Blue, Red and Black are printed perfectly well.
> I used a q-tip with alcohol to clean the copper contacts both on the
> cartridge and inside the printer, but without result.
> Printing an alignment page fails, the printer shows an error message on the
> display.
>
> Now, my concern is: is there a problem with the cartridge, or with the
> printer?


Almost certainly the cartridge. You could verify this by blotting the nozzles
on a damp tissue - you will probably only see cyan and magenta, no yellow. It
is very unlikely to be an electrical issue with the printer, as this would
require eight different signals to fail but no others.

Regards,
Bob Headrick, not speaking for my employer HP


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Old 29-06-2005, 08:37 AM   #3
measekite
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Default Re: Officejet G55: no yellow in color prints

Another with an aftermarket problem.

Bob Headrick wrote:

>"Wouter" <w.koelewijn60$geenspam$@planet.nl> wrote in message
>news:42c1a63f$0$1611$ba620dc5@nova.planet.nl...
>
>
>>My Officejet G55 suddenly stopped producing yellow ink.
>>I'm using a refill set, with good quality ink. I refilled the color cartridge
>>immediately (all 3 colors), placed back the cartridge and printed a test
>>page. Still, no yellow. Blue, Red and Black are printed perfectly well.
>>I used a q-tip with alcohol to clean the copper contacts both on the
>>cartridge and inside the printer, but without result.
>>Printing an alignment page fails, the printer shows an error message on the
>>display.
>>
>>Now, my concern is: is there a problem with the cartridge, or with the
>>printer?
>>
>>

>
>Almost certainly the cartridge. You could verify this by blotting the nozzles
>on a damp tissue - you will probably only see cyan and magenta, no yellow. It
>is very unlikely to be an electrical issue with the printer, as this would
>require eight different signals to fail but no others.
>
>Regards,
>Bob Headrick, not speaking for my employer HP
>
>
>
>

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Old 29-06-2005, 08:41 PM   #4
measekite
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Default Re: Officejet G55: no yellow in color prints

Another with an aftermarket problem. Drink moreoem!

measekite
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Old 30-06-2005, 01:55 AM   #5
measekite
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Default Re: Officejet G55: no yellow in color prints



measekite wrote:

> Another with an aftermarket problem.
>
>

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