Canon PIXMA paperfeed problem

We bought a PIXMA 3000. The paper feed (upper paper supplier) grabs the
paper on one side and crumples it as it goes into/through the printer.
Cassette feeder works fine. Also, a photo printed with this machine
comes out with horizontal lines across it.

We are obviously going to return it, but I would like to know if we just
got a lemon, and a replacement will work fine, or should we look for a
different printer? Have been extremely happy with the old Canon i850,
but it suddenly refuses to print black, and deep cleaning didn't solve
the problem.

TIA

Rosemary
--
To e-mail me remove the obvious before @ and change sinuswave to sinewave.

Dale Thompson wrote:

>We bought a PIXMA 3000. The paper feed (upper paper supplier) grabs the
>paper on one side and crumples it as it goes into/through the printer.
>Cassette feeder works fine. Also, a photo printed with this machine
>comes out with horizontal lines across it.
>
>
On my IP4000 that happened only once. After I moved the slide a wee bit
over to the left to relieve pressure it has not happened again.

>
>We are obviously going to return it, but I would like to know if we just
>got a lemon, and a replacement will work fine, or should we look for a
>different printer? Have been extremely happy with the old Canon i850,
>but it suddenly refuses to print black, and deep cleaning didn't solve
>the problem.
>
>TIA
>
>Rosemary
>
>

A "must read" for printer maintenance with clogged head
problems -http://www.neilslade.com/papers/inkjetstuff.html for all things
canon. Did these problems occur immediately with a new printer just out of
the box? Feed problems that you have described can sometimes happen if a
small piece of paper gets stuck on one side of the feed mechanism or if a
foreign object falls in to the area. You may also have a defective feed
mechanism, and Canon will replace the printer if you are still under
warranty. If the horizontal lines are at the trailing end (about 1/2 inch
from the edge) of a borderless print you may have a slight curve in the
paper that can cause this problem. Always store your photo paper flat, not
in the printer, between print jobs, as leaving the paper in the feed area
induces a slight curve. If it is throughout the print you either have a
clog or defective cartridge. If your printing is sporadic you can get head
clogs in any inkjet printer. The i850 is a good printer and you should be
able to return it to service with Neil Slades info if all you have is a head
clog.

"Dale Thompson" <dale_thompspamfree@sinuswave.com> wrote in message
news:1155fckemhgnp5b@corp.supernews.com...
> We bought a PIXMA 3000. The paper feed (upper paper supplier) grabs the
> paper on one side and crumples it as it goes into/through the printer.
> Cassette feeder works fine. Also, a photo printed with this machine
> comes out with horizontal lines across it.
>
> We are obviously going to return it, but I would like to know if we just
> got a lemon, and a replacement will work fine, or should we look for a
> different printer? Have been extremely happy with the old Canon i850,
> but it suddenly refuses to print black, and deep cleaning didn't solve
> the problem.
>
> TIA
>
> Rosemary
> --
> To e-mail me remove the obvious before @ and change sinuswave to sinewave.

"Dale Thompson" <dale_thompspamfree@sinuswave.com> wrote in message
news:1155fckemhgnp5b@corp.supernews.com...
> We bought a PIXMA 3000. The paper feed (upper paper supplier) grabs the
> paper on one side and crumples it as it goes into/through the printer.
> Cassette feeder works fine. Also, a photo printed with this machine
> comes out with horizontal lines across it.
>
> We are obviously going to return it, but I would like to know if we just
> got a lemon, and a replacement will work fine, or should we look for a
> different printer? Have been extremely happy with the old Canon i850,
> but it suddenly refuses to print black, and deep cleaning didn't solve
> the problem.
>

My wife's iP3000 prints fine and is used very heavily (more than it was
designed for) as she does bulletins and such for church with it. I would
suspect your particular unit is damaged in some way and requires service or
exchange.