Excel 2002 & McAfee Virus Scan 4.5.1

Hi,

I've just installed Office 2002 on 10 PCs using group policy software
deployment. Users have reported that saving files is very slow, I've looked
at the systems, and it doesn't seem to be the actual saving of files, or the
typing of the file name. When users do file save, the type the file name, it
can take up to 10 seconds for what they type to be displayed, while the
system just hangs/freezes. I've run the office and windows updates, but it
seems to be down to McAfee Virus Scan 4.5.1. If I disable the system scan,
typing the file name is displayed real time, enable it again and the system
hang comes back. I've tried disabling the heuristic scanning but this had no
effect.

Has anyone seen this beofre? Is there anyway to fox it? Patch, update or
disabling a system setting?

Many thanks

Ben

Are you using McAfee VirusScan v4.5.1 SP1 ?

What OS is this running under ?

Dave




"Ben" <bjblackmore@nospam.hotmail.com> wrote in message
news:419337c0$0$5991$cc9e4d1f@news.dial.pipex.com...
| Hi,
|
| I've just installed Office 2002 on 10 PCs using group policy software
| deployment. Users have reported that saving files is very slow, I've looked
| at the systems, and it doesn't seem to be the actual saving of files, or the
| typing of the file name. When users do file save, the type the file name, it
| can take up to 10 seconds for what they type to be displayed, while the
| system just hangs/freezes. I've run the office and windows updates, but it
| seems to be down to McAfee Virus Scan 4.5.1. If I disable the system scan,
| typing the file name is displayed real time, enable it again and the system
| hang comes back. I've tried disabling the heuristic scanning but this had no
| effect.
|
| Has anyone seen this beofre? Is there anyway to fox it? Patch, update or
| disabling a system setting?
|
| Many thanks
|
| Ben
|
|

Yes, v4.5.1 sp1, scan engine 4.3.20 dat 4.0.4406, running on Windows 2000
sp4 with all the latest updates & hotfixes. Systems are compaq evo 530s
(small form factor), P4, 256mb ram, 38gb hard disk (36gb free).

Cheers

Ben


"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
news:LRJkd.26$nc.23@trnddc03...
> Are you using McAfee VirusScan v4.5.1 SP1 ?
>
> What OS is this running under ?
>
> Dave
>
>
>
>
> "Ben" <bjblackmore@nospam.hotmail.com> wrote in message
> news:419337c0$0$5991$cc9e4d1f@news.dial.pipex.com...
> | Hi,
> |
> | I've just installed Office 2002 on 10 PCs using group policy software
> | deployment. Users have reported that saving files is very slow, I've
looked
> | at the systems, and it doesn't seem to be the actual saving of files, or
the
> | typing of the file name. When users do file save, the type the file
name, it
> | can take up to 10 seconds for what they type to be displayed, while the
> | system just hangs/freezes. I've run the office and windows updates, but
it
> | seems to be down to McAfee Virus Scan 4.5.1. If I disable the system
scan,
> | typing the file name is displayed real time, enable it again and the
system
> | hang comes back. I've tried disabling the heuristic scanning but this
had no
> | effect.
> |
> | Has anyone seen this beofre? Is there anyway to fox it? Patch, update or
> | disabling a system setting?
> |
> | Many thanks
> |
> | Ben
> |
> |
>
>

I have had no problem with Office 2000 using VirusScan v4.5.1 SP1 on Win2K SP4 workstations.
I use Office XP (2002) on WinXP SP2 and use VirusScan Enterprise v7.1. However, when I did
try v4.5.1 SP1 on this platform I had other problems but NOT Office XP problems.

You might want to place a query in the McAfee Forums...
http://forums.mcafeehelp.com/index.php

Dave



"Ben" <bjblackmore@nospam.hotmail.com> wrote in message
news:41936ce3$0$6343$cc9e4d1f@news.dial.pipex.com...
| Yes, v4.5.1 sp1, scan engine 4.3.20 dat 4.0.4406, running on Windows 2000
| sp4 with all the latest updates & hotfixes. Systems are compaq evo 530s
| (small form factor), P4, 256mb ram, 38gb hard disk (36gb free).
|
| Cheers
|
| Ben
|
|
| "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
| news:LRJkd.26$nc.23@trnddc03...
| > Are you using McAfee VirusScan v4.5.1 SP1 ?
| >
| > What OS is this running under ?
| >
| > Dave
| >
| >
| >
| >
| > "Ben" <bjblackmore@nospam.hotmail.com> wrote in message
| > news:419337c0$0$5991$cc9e4d1f@news.dial.pipex.com...
| > | Hi,
| > |
| > | I've just installed Office 2002 on 10 PCs using group policy software
| > | deployment. Users have reported that saving files is very slow, I've
| looked
| > | at the systems, and it doesn't seem to be the actual saving of files, or
| the
| > | typing of the file name. When users do file save, the type the file
| name, it
| > | can take up to 10 seconds for what they type to be displayed, while the
| > | system just hangs/freezes. I've run the office and windows updates, but
| it
| > | seems to be down to McAfee Virus Scan 4.5.1. If I disable the system
| scan,
| > | typing the file name is displayed real time, enable it again and the
| system
| > | hang comes back. I've tried disabling the heuristic scanning but this
| had no
| > | effect.
| > |
| > | Has anyone seen this beofre? Is there anyway to fox it? Patch, update or
| > | disabling a system setting?
| > |
| > | Many thanks
| > |
| > | Ben
| > |
| > |
| >
| >
|
|

We were using Office 2000, which never had a problem, however we were told
by head office to start rolling Office XP out, which is when the problems
have occured.

I have VirusScan Enterprise v7.1 & v8.0 which were sent to us by head office
last week, however I have not tried installing these yet, and I need to test
them before I do begin rolling them out. At the moment 4.5.1 is fairly
stable and has been working fine. I don't want to start installing 7.1 or
even 8 before its fully tested, especially not while doing a roll out of
Office XP. I might have to bite the bullet though, and install it on the PCs
of the users who are shouting the loudest, to keep them happy.

Trouble is this Office roll out is meant to be complete by tomorrow, and I
still have 150+ workstations to install it on :-(

Ben

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
news:0CKkd.5$nc.4@trnddc05...
> I have had no problem with Office 2000 using VirusScan v4.5.1 SP1 on Win2K
SP4 workstations.
> I use Office XP (2002) on WinXP SP2 and use VirusScan Enterprise v7.1.
However, when I did
> try v4.5.1 SP1 on this platform I had other problems but NOT Office XP
problems.
>
> You might want to place a query in the McAfee Forums...
> http://forums.mcafeehelp.com/index.php
>
> Dave
>
>
>
> "Ben" <bjblackmore@nospam.hotmail.com> wrote in message
> news:41936ce3$0$6343$cc9e4d1f@news.dial.pipex.com...
> | Yes, v4.5.1 sp1, scan engine 4.3.20 dat 4.0.4406, running on Windows
2000
> | sp4 with all the latest updates & hotfixes. Systems are compaq evo 530s
> | (small form factor), P4, 256mb ram, 38gb hard disk (36gb free).
> |
> | Cheers
> |
> | Ben
> |
> |
> | "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
> | news:LRJkd.26$nc.23@trnddc03...
> | > Are you using McAfee VirusScan v4.5.1 SP1 ?
> | >
> | > What OS is this running under ?
> | >
> | > Dave
> | >
> | >
> | >
> | >
> | > "Ben" <bjblackmore@nospam.hotmail.com> wrote in message
> | > news:419337c0$0$5991$cc9e4d1f@news.dial.pipex.com...
> | > | Hi,
> | > |
> | > | I've just installed Office 2002 on 10 PCs using group policy
software
> | > | deployment. Users have reported that saving files is very slow, I've
> | looked
> | > | at the systems, and it doesn't seem to be the actual saving of
files, or
> | the
> | > | typing of the file name. When users do file save, the type the file
> | name, it
> | > | can take up to 10 seconds for what they type to be displayed, while
the
> | > | system just hangs/freezes. I've run the office and windows updates,
but
> | it
> | > | seems to be down to McAfee Virus Scan 4.5.1. If I disable the system
> | scan,
> | > | typing the file name is displayed real time, enable it again and the
> | system
> | > | hang comes back. I've tried disabling the heuristic scanning but
this
> | had no
> | > | effect.
> | > |
> | > | Has anyone seen this beofre? Is there anyway to fox it? Patch,
update or
> | > | disabling a system setting?
> | > |
> | > | Many thanks
> | > |
> | > | Ben
> | > |
> | > |
> | >
> | >
> |
> |
>
>

I hear what you are saying and I know what it is to roll-out new products. That is why I
"lean" on Symantec Enterprise Ghost to clone platforms.

v8.0i is very complicated and I did not like it.
However, I can state v7.1E is *very* stable and is a very good product. I am using it on
this PC that I am now posting from.

Dave



"Ben" <bjblackmore@nospam.hotmail.com> wrote in message
news:41937bd1$0$6604$cc9e4d1f@news.dial.pipex.com...
| We were using Office 2000, which never had a problem, however we were told
| by head office to start rolling Office XP out, which is when the problems
| have occured.
|
| I have VirusScan Enterprise v7.1 & v8.0 which were sent to us by head office
| last week, however I have not tried installing these yet, and I need to test
| them before I do begin rolling them out. At the moment 4.5.1 is fairly
| stable and has been working fine. I don't want to start installing 7.1 or
| even 8 before its fully tested, especially not while doing a roll out of
| Office XP. I might have to bite the bullet though, and install it on the PCs
| of the users who are shouting the loudest, to keep them happy.
|
| Trouble is this Office roll out is meant to be complete by tomorrow, and I
| still have 150+ workstations to install it on :-(
|
| Ben
|
| "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
| news:0CKkd.5$nc.4@trnddc05...
| > I have had no problem with Office 2000 using VirusScan v4.5.1 SP1 on Win2K
| SP4 workstations.
| > I use Office XP (2002) on WinXP SP2 and use VirusScan Enterprise v7.1.
| However, when I did
| > try v4.5.1 SP1 on this platform I had other problems but NOT Office XP
| problems.
| >
| > You might want to place a query in the McAfee Forums...
| > http://forums.mcafeehelp.com/index.php
| >
| > Dave
| >
| >
| >
| > "Ben" <bjblackmore@nospam.hotmail.com> wrote in message
| > news:41936ce3$0$6343$cc9e4d1f@news.dial.pipex.com...
| > | Yes, v4.5.1 sp1, scan engine 4.3.20 dat 4.0.4406, running on Windows
| 2000
| > | sp4 with all the latest updates & hotfixes. Systems are compaq evo 530s
| > | (small form factor), P4, 256mb ram, 38gb hard disk (36gb free).
| > |
| > | Cheers
| > |
| > | Ben
| > |
| > |
| > | "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
| > | news:LRJkd.26$nc.23@trnddc03...
| > | > Are you using McAfee VirusScan v4.5.1 SP1 ?
| > | >
| > | > What OS is this running under ?
| > | >
| > | > Dave
| > | >
| > | >
| > | >
| > | >
| > | > "Ben" <bjblackmore@nospam.hotmail.com> wrote in message
| > | > news:419337c0$0$5991$cc9e4d1f@news.dial.pipex.com...
| > | > | Hi,
| > | > |
| > | > | I've just installed Office 2002 on 10 PCs using group policy
| software
| > | > | deployment. Users have reported that saving files is very slow, I've
| > | looked
| > | > | at the systems, and it doesn't seem to be the actual saving of
| files, or
| > | the
| > | > | typing of the file name. When users do file save, the type the file
| > | name, it
| > | > | can take up to 10 seconds for what they type to be displayed, while
| the
| > | > | system just hangs/freezes. I've run the office and windows updates,
| but
| > | it
| > | > | seems to be down to McAfee Virus Scan 4.5.1. If I disable the system
| > | scan,
| > | > | typing the file name is displayed real time, enable it again and the
| > | system
| > | > | hang comes back. I've tried disabling the heuristic scanning but
| this
| > | had no
| > | > | effect.
| > | > |
| > | > | Has anyone seen this beofre? Is there anyway to fox it? Patch,
| update or
| > | > | disabling a system setting?
| > | > |
| > | > | Many thanks
| > | > |
| > | > | Ben
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|