kaspersky full scan freezing

i've been using kav 5.0.156 for about a month. it keeps warning me that a
full scan is overdue but doesn't seem capable of finishing a scan. i come
back after several hours, turn the monitor on and find the computer frozen
i've tried twice. both times it quit at 63% completion. . the last time i
noted that it was in the windows folder, so i ran a separate scan on
windows\ . successful. i tried closing all programs except kerio, goback
,tclockex. and strokeit.

before i start looking for another av prog, i thought i would ask around and
see if anyone knows a possible solution. it seems to work ok except for this
issue.

tia.

If you haven't already done so, run chkdsk on all partitions you will scan.

Dale

jeffrey wrote:
> i've been using kav 5.0.156 for about a month. it keeps warning me that a
> full scan is overdue but doesn't seem capable of finishing a scan. i come
> back after several hours, turn the monitor on and find the computer frozen
> i've tried twice. both times it quit at 63% completion. . the last time i
> noted that it was in the windows folder, so i ran a separate scan on
> windows\ . successful. i tried closing all programs except kerio, goback
> ,tclockex. and strokeit.
>
> before i start looking for another av prog, i thought i would ask around and
> see if anyone knows a possible solution. it seems to work ok except for this
> issue.
>
> tia.
>
>

today i uninstalled kav, ran 3 reg cleaners and reinstalled kav. got to 43%
before failing. no error messages.

i just ran chkdsk on both c: (no problems) and d: (found 1st allocation unit
problem, fixed.)

i haven't tried running it for a 4th time, it has to wait for a time when i
don't need the computer. i have to wonder if it will make any difference as
it failed twice at 63% and once at 43%.


"Dale" <dale@nowhere.not> wrote in message
news:PZ6dnWJswcr6xA_cRVn-jA@bresnan.com...
> If you haven't already done so, run chkdsk on all partitions you will
> scan.
>
> Dale
>
> jeffrey wrote:
>> i've been using kav 5.0.156 for about a month. it keeps warning me that a
>> full scan is overdue but doesn't seem capable of finishing a scan. i come
>> back after several hours, turn the monitor on and find the computer
>> frozen
>> i've tried twice. both times it quit at 63% completion. . the last time i
>> noted that it was in the windows folder, so i ran a separate scan on
>> windows\ . successful. i tried closing all programs except kerio, goback
>> ,tclockex. and strokeit.
>>
>> before i start looking for another av prog, i thought i would ask around
>> and
>> see if anyone knows a possible solution. it seems to work ok except for
>> this
>> issue.
>>
>> tia.

chkdsk c: no problems. d: 1st allocation unit truncated.

as kav stopped at 63% twice and 43% last time, is a 1st allocation unit the
likely problem?

"Dale" <dale@nowhere.not> wrote in message
news:PZ6dnWJswcr6xA_cRVn-jA@bresnan.com...
> If you haven't already done so, run chkdsk on all partitions you will
> scan.
>
> Dale
>
> jeffrey wrote:
>> i've been using kav 5.0.156 for about a month. it keeps warning me that a
>> full scan is overdue but doesn't seem capable of finishing a scan. i come
>> back after several hours, turn the monitor on and find the computer
>> frozen
>> i've tried twice. both times it quit at 63% completion. . the last time i
>> noted that it was in the windows folder, so i ran a separate scan on
>> windows\ . successful. i tried closing all programs except kerio, goback
>> ,tclockex. and strokeit.
>>
>> before i start looking for another av prog, i thought i would ask around
>> and
>> see if anyone knows a possible solution. it seems to work ok except for
>> this
>> issue.
>>
>> tia.

kav scanned system successfully. i am guessing that the chkdsk made the
difference. i also effectively delayed screensaver from taking effect and
left the monitor on, but i doubt that this would have affected the outcome.

"jeffrey" <astro46@excite.com> wrote in message
newsqfkd.18010$Rf1.9372@newssvr19.news.prodigy.com...
> i've been using kav 5.0.156 for about a month. it keeps warning me that a
> full scan is overdue but doesn't seem capable of finishing a scan. i come
> back after several hours, turn the monitor on and find the computer frozen
> i've tried twice. both times it quit at 63% completion. . the last time i
> noted that it was in the windows folder, so i ran a separate scan on
> windows\ . successful. i tried closing all programs except kerio, goback
> ,tclockex. and strokeit.
>
> before i start looking for another av prog, i thought i would ask around
> and
> see if anyone knows a possible solution. it seems to work ok except for
> this
> issue.
>
> tia.
>

Glad it's working for you. Having the monitor on or off should not
matter. Personally, I prefer to set it to power off after 30 minutes of
idle. I don't use screen saver at all.

Dale


jeffrey wrote:
> kav scanned system successfully. i am guessing that the chkdsk made the
> difference. i also effectively delayed screensaver from taking effect and
> left the monitor on, but i doubt that this would have affected the outcome.
>
> "jeffrey" <astro46@excite.com> wrote in message
> newsqfkd.18010$Rf1.9372@newssvr19.news.prodigy.com...
>
>>i've been using kav 5.0.156 for about a month. it keeps warning me that a
>>full scan is overdue but doesn't seem capable of finishing a scan. i come
>>back after several hours, turn the monitor on and find the computer frozen
>>i've tried twice. both times it quit at 63% completion. . the last time i
>>noted that it was in the windows folder, so i ran a separate scan on
>>windows\ . successful. i tried closing all programs except kerio, goback
>>,tclockex. and strokeit.
>>
>>before i start looking for another av prog, i thought i would ask around
>>and
>>see if anyone knows a possible solution. it seems to work ok except for
>>this
>>issue.
>>
>>tia.
>>
>
>
>