New XP patch deactivated Norton AV?

my computer runs XP-Pro. this evening i noticed there was a new security
update on their web and installed it. Now NAV 2004 claims it has to be
reactivated... I am supposed to enter the products serial number. I am not
sure i have it. Other than hassling with Symantec is there some way to deal
with this? Whether the update is strictly related to the problem I am having
with NAV is a matter of speculation. What I do know is that it happened
right away after reboot.



--
Michael Hobbs
Minneapolis, Minnesota
mdhobbs@qwest.net

On that special day, Michael Hobbs, (nigel1616@hotmail.com) said...

> my computer runs XP-Pro. this evening i noticed there was a new security
> update on their web and installed it.

Which update?
> http://www.microsoft.com/germany/ms...tinms04-001.htm
> http://www.microsoft.com/germany/ms...tinms04-002.htm
> http://www.microsoft.com/germany/ms...tinms04-003.htm

or this one?

http://zdnet.com.com/2100-1105_2-5139317.html


> Now NAV 2004 claims it has to be
> reactivated... I am supposed to enter the products serial number. I am not
> sure i have it.

Are you sure the problem is a serial number, or isn't it rather a
missing certificate?

> http://news.zdnet.co.uk/0,39020330,39118994,00.htm
> http://zdnet.com.com/2100-1105_2-5138447.html

> Other than hassling with Symantec is there some way to deal
> with this? Whether the update is strictly related to the problem I am having
> with NAV is a matter of speculation. What I do know is that it happened
> right away after reboot.

Use the link given on the last site. This is an ugly workaround, and the
real solution will probably be a visit to Verisign to download a new
certificate. As I don't use the Internet Explorer nor Symantec products,
I can't exactly tell how to resolve the issue.


Gabriele Neukam

Gabriele.Spamfighter.Neukam@t-online.de


--
Ah, Information. A good, too valuable these days, to give it away, just
so, at no cost.

Hi. Gabriele, thanks for the reply. I also found something about this on
Symantec's web just now. Their solution is ugly, too, I will check the links
you suggested.
See my post just now: NAV deactivated. do i need an av program??

Xmdhobbs@Xqwest.net
remove X's to reply
Michael Hobbs
Minneapolis, Minnesota, USA

"Gabriele Neukam" <Gabriele.Spamfighter.Neukam@t-online.de> wrote in message
news:bu3na2$r78$04$1@news.t-online.com...
> On that special day, Michael Hobbs, (nigel1616@hotmail.com) said...
>
> > my computer runs XP-Pro. this evening i noticed there was a new security
> > update on their web and installed it.
>
> Which update?
> >
http://www.microsoft.com/germany/ms...tinms04-001.htm
> >
http://www.microsoft.com/germany/ms...tinms04-002.htm
> >
http://www.microsoft.com/germany/ms...tinms04-003.htm
>
> or this one?
>
> http://zdnet.com.com/2100-1105_2-5139317.html
>
>
> > Now NAV 2004 claims it has to be
> > reactivated... I am supposed to enter the products serial number. I am
not
> > sure i have it.
>
> Are you sure the problem is a serial number, or isn't it rather a
> missing certificate?
>
> > http://news.zdnet.co.uk/0,39020330,39118994,00.htm
> > http://zdnet.com.com/2100-1105_2-5138447.html
>
> > Other than hassling with Symantec is there some way to deal
> > with this? Whether the update is strictly related to the problem I am
having
> > with NAV is a matter of speculation. What I do know is that it happened
> > right away after reboot.
>
> Use the link given on the last site. This is an ugly workaround, and the
> real solution will probably be a visit to Verisign to download a new
> certificate. As I don't use the Internet Explorer nor Symantec products,
> I can't exactly tell how to resolve the issue.
>
>
> Gabriele Neukam
>
> Gabriele.Spamfighter.Neukam@t-online.de
>
>
> --
> Ah, Information. A good, too valuable these days, to give it away, just
> so, at no cost.