Scanner "not connected", did not have this problem before

I have a Visioneer 9020 flatbed scanner, which worked fine before I
moved: it could scan, do optical character recognition (OCR), make
copies, etc. It is hooked up to a 2.3ghz Windows XP computer. I
recently moved to a new address, unplugged all the components and
reconnected when I reached my new destination.

All of the components, except the scanner seem to be working (printer,
etc.).

After I moved the error I am getting for my scanner is that is "not
connected"). The light is on, so I know that electricity is flowing
into it. It is connected by USB to my computer, so I know that there
is a physical connection.

I downloaded the newest driver, but it still says that there is no
scanner connected. I tried to "manually" install new hardware, but it
is not showing up on there either.

Any ideas?

Try a different USB cable ? Different USB port ? Is it the only device
on the USB bus ?

tech guy wrote:
> I have a Visioneer 9020 flatbed scanner, which worked fine before I
> moved: it could scan, do optical character recognition (OCR), make
> copies, etc. It is hooked up to a 2.3ghz Windows XP computer. I
> recently moved to a new address, unplugged all the components and
> reconnected when I reached my new destination.
>
> All of the components, except the scanner seem to be working (printer,
> etc.).
>
> After I moved the error I am getting for my scanner is that is "not
> connected"). The light is on, so I know that electricity is flowing
> into it. It is connected by USB to my computer, so I know that there
> is a physical connection.
>
> I downloaded the newest driver, but it still says that there is no
> scanner connected. I tried to "manually" install new hardware, but it
> is not showing up on there either.
>
> Any ideas?

I had the same problem with a Canon scanner and nothing I did would work. I
downloaded a program called VueScan at http://www.hamrick.com and it got the
scanner going immediately.

"tech guy" <rhodyman10@yahoo.com> wrote in message
news:8aa6c33e.0409031803.420cadf6@posting.google.com...
> I have a Visioneer 9020 flatbed scanner, which worked fine before I
> moved: it could scan, do optical character recognition (OCR), make
> copies, etc. It is hooked up to a 2.3ghz Windows XP computer. I
> recently moved to a new address, unplugged all the components and
> reconnected when I reached my new destination.
>
> All of the components, except the scanner seem to be working (printer,
> etc.).
>
> After I moved the error I am getting for my scanner is that is "not
> connected"). The light is on, so I know that electricity is flowing
> into it. It is connected by USB to my computer, so I know that there
> is a physical connection.
No, you don't know that there is a physical connection merely because the
cable looks like it is inserted into the USB port. Try reinserting the
cable or moving the cable to another port.
I have this problem quite frequently with my APC UPS. Sometimes it works,
and sometimes it doesn't.
>
Jim

On 3 Sep 2004 19:03:35 -0700, rhodyman10@yahoo.com (tech guy) wrote:

>I have a Visioneer 9020 flatbed scanner, which worked fine before I
>moved: it could scan, do optical character recognition (OCR), make
>copies, etc. It is hooked up to a 2.3ghz Windows XP computer. I
>recently moved to a new address, unplugged all the components and
>reconnected when I reached my new destination.
>
>All of the components, except the scanner seem to be working (printer,
>etc.).
>
>After I moved the error I am getting for my scanner is that is "not
>connected"). The light is on, so I know that electricity is flowing
>into it. It is connected by USB to my computer, so I know that there
>is a physical connection.
>
>I downloaded the newest driver, but it still says that there is no
>scanner connected. I tried to "manually" install new hardware, but it
>is not showing up on there either.
>
>Any ideas?

I assume you remembered to lock the scanner head when you moved it?

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Hecate - The Real One
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