Problems after Outlook 2003 installation

Hi everyone:
I had installed Outlook 2003 on this new XP Procomputer but after importing
her old archive and outlook.pst files all that I see is her archive folder
from 2 months ago. How can I get to see her current Inbox/Sent
items/Contacts and Calendar. I don't see her personal folders. I'm sure I
had imported both files.. I do complete the file open, import proccess fine.
But I still don't see her Inbox, Contacts, etc from her personal folder. If
I go to C:\program files\Office\outlook there are 2 files in there the
Outlok.pst file and the archive file. And if I go to Outlook 2003 and look
for the properties of those 2 files they are are pointing to that location.
But I still don't see her Outlook.pst emails/contacts and calendar stuff.
How can I solve this. All I see is her Archive emails.

Thanks in advance for your response.

How did you get her .pst files over to the machine? Did you export on the
old machine? Perhaps you didn't select these folders when you exported. I
suggest copying the .pst file in question if you tried to export it first.

Hope this helps,


Bob Cooley, MCSE
Supportability Program Manager
for Outlook & BCM
--------------------
| From: "Denise" <nichi_98@yahoo.com>
| Subject: Problems after Outlook 2003 installation
| Date: Tue, 29 Jun 2004 15:20:15 -0700
| Lines: 18
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1409
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
| Message-ID: <u1RQ2biXEHA.1356@TK2MSFTNGP09.phx.gbl>
| Newsgroups: microsoft.public.outlook.bcm
| NNTP-Posting-Host: adsl-63-207-20-218.dsl.snfc21.pacbell.net 63.207.20.218
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.bcm:349
| X-Tomcat-NG: microsoft.public.outlook.bcm
|
|
| Hi everyone:
| I had installed Outlook 2003 on this new XP Procomputer but after
importing
| her old archive and outlook.pst files all that I see is her archive folder
| from 2 months ago. How can I get to see her current Inbox/Sent
| items/Contacts and Calendar. I don't see her personal folders. I'm sure I
| had imported both files.. I do complete the file open, import proccess
fine.
| But I still don't see her Inbox, Contacts, etc from her personal folder.
If
| I go to C:\program files\Office\outlook there are 2 files in there the
| Outlok.pst file and the archive file. And if I go to Outlook 2003 and look
| for the properties of those 2 files they are are pointing to that
location.
| But I still don't see her Outlook.pst emails/contacts and calendar stuff.
| How can I solve this. All I see is her Archive emails.
|
| Thanks in advance for your response.
|
|
|
|

Both files are in her new computer C drive and I do complete the
export/import process but when I open up Outlook all I see is her Archive
emails from 2 moths ago. I don't see her current emails. Even is I do
file\open\personal folders, etc. I still don't see her current
emails\contacts\calendar stuff.

"Bob Cooley (MSFT)" <bobcool@online.microsoft.com> wrote in message
news:0$yatI4XEHA.3208@cpmsftngxa06.phx.gbl...
> How did you get her .pst files over to the machine? Did you export on the
> old machine? Perhaps you didn't select these folders when you exported.
I
> suggest copying the .pst file in question if you tried to export it first.
>
> Hope this helps,
>
>
> Bob Cooley, MCSE
> Supportability Program Manager
> for Outlook & BCM
> --------------------
> | From: "Denise" <nichi_98@yahoo.com>
> | Subject: Problems after Outlook 2003 installation
> | Date: Tue, 29 Jun 2004 15:20:15 -0700
> | Lines: 18
> | X-Priority: 3
> | X-MSMail-Priority: Normal
> | X-Newsreader: Microsoft Outlook Express 6.00.2800.1409
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
> | Message-ID: <u1RQ2biXEHA.1356@TK2MSFTNGP09.phx.gbl>
> | Newsgroups: microsoft.public.outlook.bcm
> | NNTP-Posting-Host: adsl-63-207-20-218.dsl.snfc21.pacbell.net
63.207.20.218
> | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
> | Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.bcm:349
> | X-Tomcat-NG: microsoft.public.outlook.bcm
> |
> |
> | Hi everyone:
> | I had installed Outlook 2003 on this new XP Procomputer but after
> importing
> | her old archive and outlook.pst files all that I see is her archive
folder
> | from 2 months ago. How can I get to see her current Inbox/Sent
> | items/Contacts and Calendar. I don't see her personal folders. I'm sure
I
> | had imported both files.. I do complete the file open, import proccess
> fine.
> | But I still don't see her Inbox, Contacts, etc from her personal folder.
> If
> | I go to C:\program files\Office\outlook there are 2 files in there the
> | Outlok.pst file and the archive file. And if I go to Outlook 2003 and
look
> | for the properties of those 2 files they are are pointing to that
> location.
> | But I still don't see her Outlook.pst emails/contacts and calendar
stuff.
> | How can I solve this. All I see is her Archive emails.
> |
> | Thanks in advance for your response.
> |
> |
> |
> |
>

I suggest creating a new Outlook profile, then adding just the main .pst
file you backed up for her - do not open the archive.pst yet. If you still
don't see the current e-mails, then I'm afraid either the .pst file is
corrupt or the .pst file was not backed up off of her previous machine
correctly...

Regards,


Bob Cooley, MCSE
Supportability Program Manager
for Outlook & BCM
--------------------
| From: "Denise" <nichi_98@yahoo.com>
| References: <u1RQ2biXEHA.1356@TK2MSFTNGP09.phx.gbl>
<0$yatI4XEHA.3208@cpmsftngxa06.phx.gbl>
| Subject: Re: Problems after Outlook 2003 installation
| Date: Thu, 1 Jul 2004 11:15:52 -0700
| Lines: 66
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1409
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
| Message-ID: <OrGQoc5XEHA.3476@tk2msftngp13.phx.gbl>
| Newsgroups: microsoft.public.outlook.bcm
| NNTP-Posting-Host: adsl-63-207-20-218.dsl.snfc21.pacbell.net 63.207.20.218
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.bcm:356
| X-Tomcat-NG: microsoft.public.outlook.bcm
|
| Both files are in her new computer C drive and I do complete the
| export/import process but when I open up Outlook all I see is her Archive
| emails from 2 moths ago. I don't see her current emails. Even is I do
| file\open\personal folders, etc. I still don't see her current
| emails\contacts\calendar stuff.
|
| "Bob Cooley (MSFT)" <bobcool@online.microsoft.com> wrote in message
| news:0$yatI4XEHA.3208@cpmsftngxa06.phx.gbl...
| > How did you get her .pst files over to the machine? Did you export on
the
| > old machine? Perhaps you didn't select these folders when you exported.
| I
| > suggest copying the .pst file in question if you tried to export it
first.
| >
| > Hope this helps,
| >
| >
| > Bob Cooley, MCSE
| > Supportability Program Manager
| > for Outlook & BCM
| > --------------------
| > | From: "Denise" <nichi_98@yahoo.com>
| > | Subject: Problems after Outlook 2003 installation
| > | Date: Tue, 29 Jun 2004 15:20:15 -0700
| > | Lines: 18
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1409
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
| > | Message-ID: <u1RQ2biXEHA.1356@TK2MSFTNGP09.phx.gbl>
| > | Newsgroups: microsoft.public.outlook.bcm
| > | NNTP-Posting-Host: adsl-63-207-20-218.dsl.snfc21.pacbell.net
| 63.207.20.218
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.bcm:349
| > | X-Tomcat-NG: microsoft.public.outlook.bcm
| > |
| > |
| > | Hi everyone:
| > | I had installed Outlook 2003 on this new XP Procomputer but after
| > importing
| > | her old archive and outlook.pst files all that I see is her archive
| folder
| > | from 2 months ago. How can I get to see her current Inbox/Sent
| > | items/Contacts and Calendar. I don't see her personal folders. I'm
sure
| I
| > | had imported both files.. I do complete the file open, import proccess
| > fine.
| > | But I still don't see her Inbox, Contacts, etc from her personal
folder.
| > If
| > | I go to C:\program files\Office\outlook there are 2 files in there the
| > | Outlok.pst file and the archive file. And if I go to Outlook 2003 and
| look
| > | for the properties of those 2 files they are are pointing to that
| > location.
| > | But I still don't see her Outlook.pst emails/contacts and calendar
| stuff.
| > | How can I solve this. All I see is her Archive emails.
| > |
| > | Thanks in advance for your response.
| > |
| > |
| > |
| > |
| >
|
|
|