Custom smart tag in outlook 2003 - should it work?

Hi,
I'm sold on smart tags. We have a proprietarty CRM package in house
and my custom smart tag handler handles tags for that product
perfectly... in Word. It appears that custom smart tags still do not
work in Outlook 2003. Can anyone confirm or am I missing an option
somewhere?

Help in OL for smart tags just describes what they are.

Thanks,
Mark
/\/\/

They work if you're using Word as your email editor. See the smart tag
in the To field after you add a contact to that field when using
WordMail.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginners Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Mark A. Nadig" <mnadig@wind2.nadaspam.com> wrote in message
news:0r1htvgvfpcfj6vfqh638hmp82demn8nos@4ax.com...
> Hi,
> I'm sold on smart tags. We have a proprietarty CRM package in house
> and my custom smart tag handler handles tags for that product
> perfectly... in Word. It appears that custom smart tags still do
not
> work in Outlook 2003. Can anyone confirm or am I missing an option
> somewhere?
>
> Help in OL for smart tags just describes what they are.
>
> Thanks,
> Mark
> /\/\/

Ah yes, if *composing* an email. However, if I receive an email with a
recognizable tag, it doesn't work because it's not using Word as the
viewer. Correct?

Too bad, because it's a great concept.

Thanks,
Mark

On Thu, 11 Dec 2003 10:44:53 -0500, "Ken Slovak - [MVP - Outlook]"
<kenslovak@mvps.org> wrote:

>They work if you're using Word as your email editor. See the smart tag
>in the To field after you add a contact to that field when using
>WordMail.

/\/\/

If the tag properties are included in the message, it should work in both
reading pane and open messages. Only html/rtf includes the properties.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_...utlook.*&num=30


"Mark A. Nadig" <mnadig@wind2.nadaspam.com> wrote in message
news:a9tjtvo50gs3181hdhumsim6fikbo6tlln@4ax.com...
> Ah yes, if *composing* an email. However, if I receive an email with a
> recognizable tag, it doesn't work because it's not using Word as the
> viewer. Correct?
>
> Too bad, because it's a great concept.
>
> Thanks,
> Mark
>
> On Thu, 11 Dec 2003 10:44:53 -0500, "Ken Slovak - [MVP - Outlook]"
> <kenslovak@mvps.org> wrote:
>
> >They work if you're using Word as your email editor. See the smart tag
> >in the To field after you add a contact to that field when using
> >WordMail.
>
> /\/\/

Thanks very much for the follow-up. I'll give that a shot.

Mark

On Fri, 12 Dec 2003 12:20:20 -0500, "Diane Poremsky [MVP]"
<dianenws@poremsky.com> wrote:

>If the tag properties are included in the message, it should work in both
>reading pane and open messages. Only html/rtf includes the properties.

/\/\/