Excel "Send To" does not link to Global Address List

Hi folks,

Excel 2000 sr1 and Outlook 2000 sr1, (CW install.) When
choosing File Send To in Excel, then clicking on "To", the
GAL is not displayed. Other machines display the GAL
fine. This one displays another dialogue box that I have
not seen before, one that allows you to add contacts but
definately does not link to the GAL.

For the heck of it, I changed the install to Internet Only
then back to Corporate-Workgroup to force it to reinstall
the MAPI subsystem. That had no effect.

TIA,

Rog

Make sure that the client did not change his delivery
options to their personal folders. If so, the GAL will
not show by default unless it is changed in the Mail
control panel. Just a guess.

Good luck,
Brian


>-----Original Message-----
>Hi folks,
>
>Excel 2000 sr1 and Outlook 2000 sr1, (CW install.) When
>choosing File Send To in Excel, then clicking on "To",
the
>GAL is not displayed. Other machines display the GAL
>fine. This one displays another dialogue box that I have
>not seen before, one that allows you to add contacts but
>definately does not link to the GAL.
>
>For the heck of it, I changed the install to Internet
Only
>then back to Corporate-Workgroup to force it to reinstall
>the MAPI subsystem. That had no effect.
>
>TIA,
>
>Rog
>.
>