no prompt for user profile - Outlook 2003

I have set up two user profiles, and selected the "prompt for user profile"
option. However, when I start Outlook, it does not prompt for a user profile
but always defaults to the second one created.

Both are listed under the User Account>Mail>Profile section, so they both
exist, and as stated, the "prompt" option is selected.

Any thoughts? I have uninstalled and reinstalled Office for Small Business 5
times, but no difference. (I am also having serious problems with Business
Contact Manager, but that's a different forum....)

Please help if possible -- am trying to get a new business up and running
and this is causing problems (as well as taking up significant time....)

Any help greatly appreciated!

hsc