Can't send email from Outlook?

For some reason, we can't reach our smtp server from Outlook (2002) on one
computer. The user was using Outlook Express and all settings worked fine. We
then imported the internet mail settings to Outlook without changing
anything. But everytime we test the settings or try doing a send/receive,
Outlook fails. We went back into Outlook Express to test the smtp settings,
password, etc. and it is all setup identically. What could be causing Outlook
to fail? I have checked for Internet content filters (i.e. Norton Personal
Firewall, etc.) that could be blocking applications trying to access the
internet, but there aren't any.

Fails? Error messages? What exactly happens?

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"drl" <drl@discussions.microsoft.com> wrote in message
news:8A68A074-A8AC-4833-9FDA-304B176E12E0@microsoft.com...
> For some reason, we can't reach our smtp server from Outlook (2002) on one
> computer. The user was using Outlook Express and all settings worked fine.
We
> then imported the internet mail settings to Outlook without changing
> anything. But everytime we test the settings or try doing a send/receive,
> Outlook fails. We went back into Outlook Express to test the smtp
settings,
> password, etc. and it is all setup identically. What could be causing
Outlook
> to fail? I have checked for Internet content filters (i.e. Norton Personal
> Firewall, etc.) that could be blocking applications trying to access the
> internet, but there aren't any.