Delivery delay

Not sure if this is in the right forum. Server, Exch. 5.5 SP4, clients are
Outlook 2000 on XP or W98

Have a few clients that do not receive mail until there is some kind of
activity in outlook 2000. Opening a message or clicking on a folder will
result in messages being delivered/sent.

Any thoughts are welcomed.

JB

Under Exchange Server 5.5, this issue is commonly due to UDP connectivity
problems. New email notifications are pushed fro the Exchange Server via
UDP; should a problem arise with UDP connectivity, Outlook will behave is
exactly the fashion you describe, new email won't appear you change folders.
If the problem is specific to the Windows XP machines, check the firewall
settings to make sure UDP traffic is being passed.

http://support.microsoft.com/?kbid=159302
XCLN: Exchange Server Push Notifications Generate ICMP Messages
http://support.microsoft.com/?kbid=270065
XADM: How to Troubleshoot New Mail Notification Issues
http://support.microsoft.com/?kbid=264035
XADM: No Way to Configure Port for UDP New Mail Notification Packets

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Jbias" <Jbias@discussions.microsoft.com> wrote in message
news:A383C030-0655-4BBD-8ECD-8719D53586D7@microsoft.com...
> Not sure if this is in the right forum. Server, Exch. 5.5 SP4, clients
> are
> Outlook 2000 on XP or W98
>
> Have a few clients that do not receive mail until there is some kind of
> activity in outlook 2000. Opening a message or clicking on a folder will
> result in messages being delivered/sent.
>
> Any thoughts are welcomed.
>
> JB

Thanks Hal, I'll try that.

JB

"Hal Hostetler [MVP-S/U]" wrote:

> Under Exchange Server 5.5, this issue is commonly due to UDP connectivity
> problems. New email notifications are pushed fro the Exchange Server via
> UDP; should a problem arise with UDP connectivity, Outlook will behave is
> exactly the fashion you describe, new email won't appear you change folders.
> If the problem is specific to the Windows XP machines, check the firewall
> settings to make sure UDP traffic is being passed.
>
> http://support.microsoft.com/?kbid=159302
> XCLN: Exchange Server Push Notifications Generate ICMP Messages
> http://support.microsoft.com/?kbid=270065
> XADM: How to Troubleshoot New Mail Notification Issues
> http://support.microsoft.com/?kbid=264035
> XADM: No Way to Configure Port for UDP New Mail Notification Packets
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "Jbias" <Jbias@discussions.microsoft.com> wrote in message
> news:A383C030-0655-4BBD-8ECD-8719D53586D7@microsoft.com...
> > Not sure if this is in the right forum. Server, Exch. 5.5 SP4, clients
> > are
> > Outlook 2000 on XP or W98
> >
> > Have a few clients that do not receive mail until there is some kind of
> > activity in outlook 2000. Opening a message or clicking on a folder will
> > result in messages being delivered/sent.
> >
> > Any thoughts are welcomed.
> >
> > JB
>
>
>