Outlook hangs when trying to open message

I am running Outlook 2003 and it has started to hang when
trying to open some email messages. I have run the inbox
repair tool and it has reported that there are no
problems. I have Norton Anti-virus installed, and I have
tried accessing the email with both the AV runing and
disabled. The strange thing, is that outlook
will 'selectivly' it seems not allow me to view emails
that I have already read. I am not using any
preview/reader panes, but opening the email in a new
window. Once Outlook hangs, I have to end the process
manually, and I can see that there are two instances of
outlook running. I am guessing that the second instance
it the email I am trying to open. Any suggestions/help?
I have been unable to find anything on technet, and I am
hoping that someone here has run into the smae problem
and found a solution.

Try looking on Sue Mosher's Slipstick site for more
information:

To repair a damaged Personal Folders PST file:
http://www.slipstick.com/problems/scanpst.htm

On this page is also mentioned the use of Scandisk.exe
and the PST2GB tool (along with some others).

--
Nikki Peterson [MVP - Outlook]

"Steven" <serrith@hotmail.com> wrote in message
news:848701c3e8dd$4baf6c30$a601280a@phx.gbl...
I am running Outlook 2003 and it has started to hang when
trying to open some email messages. I have run the inbox
repair tool and it has reported that there are no
problems. I have Norton Anti-virus installed, and I have
tried accessing the email with both the AV runing and
disabled. The strange thing, is that outlook
will 'selectivly' it seems not allow me to view emails
that I have already read. I am not using any
preview/reader panes, but opening the email in a new
window. Once Outlook hangs, I have to end the process
manually, and I can see that there are two instances of
outlook running. I am guessing that the second instance
it the email I am trying to open. Any suggestions/help?
I have been unable to find anything on technet, and I am
hoping that someone here has run into the smae problem
and found a solution.

try diabling instant messaging integration: tools-
>options->others->untick the instant msging checkbox


>-----Original Message-----
>I am running Outlook 2003 and it has started to hang
when
>trying to open some email messages. I have run the
inbox
>repair tool and it has reported that there are no
>problems. I have Norton Anti-virus installed, and I
have
>tried accessing the email with both the AV runing and
>disabled. The strange thing, is that outlook
>will 'selectivly' it seems not allow me to view emails
>that I have already read. I am not using any
>preview/reader panes, but opening the email in a new
>window. Once Outlook hangs, I have to end the process
>manually, and I can see that there are two instances of
>outlook running. I am guessing that the second instance
>it the email I am trying to open. Any
suggestions/help?
>I have been unable to find anything on technet, and I am
>hoping that someone here has run into the smae problem
>and found a solution.
>
>
>.
>