Error installing & configuring outlook

I bought Microsoft Office xp standard for students and teachers but Outlook will not load properly. Everytime I try to open it this message appears

'Unable to open your default e-mail folders. The .DLL file for the information service could not be found. MAPI was unable to load the information service PSTPRX.DLL. Be sure the service is correctly installed and configured.

I have tried re-installing the software but the same message appears.

What do I do?

See if this link helps.
http://support.microsoft.com/defaul...b;EN-US;q293058


--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***
"Colin D" <anonymous@discussions.microsoft.com> wrote in message
news:15D16137-AE4D-485D-A99E-6543F82F32DD@microsoft.com...
> I bought Microsoft Office xp standard for students and teachers but
Outlook will not load properly. Everytime I try to open it this message
appears:
>
> 'Unable to open your default e-mail folders. The .DLL file for the
information service could not be found. MAPI was unable to load the
information service PSTPRX.DLL. Be sure the service is correctly installed
and configured.'
>
> I have tried re-installing the software but the same message appears.
>
> What do I do?