Duplicate folders

Hi people,

I recently messed up the installation of Outlook 2003 (I think). I
copied old .pst files from Office XP to the new installation and had
duplicate folders.

I created a new folder 'My Folders', but cannot delete the old one
'Personal Folders'. When I try, I get the message "The operation
failed. An object could not be found". Only the new folders are listed
in the Data File Management dialog.

Is there a way I can start from scratch without reinstalling
Outlook/Office? Or is there a better way to do this?

Thanks in advance


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Hi,

I also copied my old Outlook.pst file from Office XP, and pasted i
over the Outlook.pst file in Office 2003. Now I have duplicat
personal folders files, but if I delete anything out of one, it delete
it out of the other as well! How do I get rid of the duplicate withou
losing my saved Outlook info?

:confused

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Hiya,

I did find a solution to this:

If you just did this and still have the backup of your old PST file
skip #1 & #2. If you have been using Outlook with duplicate folder
and want to keep any messages sine you upgraded, follow al
instructions.

Note: This will recover your e-mail only. For Contacts also, jus
export them and re-import them.

1) Export your current PST file to another PST file (File - Export)
2) Select your Personal Folders, and all subfolders. Don't worry abou
the duplicates.
3) Use Detect & Repair (Help menu) and select BOTH checkboxes. Yo
will need the Office 2003 CD.
4) Follow the instructions.

Where it's done, Outlook will be reset as if you had just installe
it.

When you start the first time, you will initalize a new user lik
before. Once this is done, the FIRST thing you have to do, is IMPOR
your old PST file. There will be an option to merge duplicate folders
etc. DO NOT copy your old PST file into the Outlook directory.

Import your contacts, if any.

Do this for all users on the system (each WinXP user id).

Hope that helps... worked perfectly for me

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