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Outlook configuration hang
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Microsoft Outlook Installation
Outlook configuration hang
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Outlook configuration hang |
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#1 |
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Up until recently I had been using Office XP while
retaining Outlook 2000 with no problems. This is all in a Win 98SE environment. Earlier in the week I began having problems with Outlook hanging upon loading or taking an incredibly long time to load (1 Hour). I did a reinstall of Outlook 2000, an uninstall of Outlook 2000 and reinstall of Outlook XP, an uninstall and reinstall of Office XP all to no avail. At this point Outlook hangs on startup and stops responding at the splash screen with the configuration window open. After an End Task it will reopen in Outlook "Safe" mode. When I try to compose a message with Word as my EMail message I get an error stating that Word is either busy or cannot be found. I have done complete virus scans, and disk scans with no errors or viruses detected. All other components of Office seem to be working properly. Any ideas? John |
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#2 |
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I am experiencing the same problem. I would love to know
the solution. Thanks, >-----Original Message----- >Up until recently I had been using Office XP while >retaining Outlook 2000 with no problems. This is all in a >Win 98SE environment. Earlier in the week I began having >problems with Outlook hanging upon loading or taking an >incredibly long time to load (1 Hour). I did a reinstall >of Outlook 2000, an uninstall of Outlook 2000 and >reinstall of Outlook XP, an uninstall and reinstall of >Office XP all to no avail. > >At this point Outlook hangs on startup and stops >responding at the splash screen with the configuration >window open. After an End Task it will reopen in >Outlook "Safe" mode. When I try to compose a message with >Word as my EMail message I get an error stating that Word >is either busy or cannot be found. I have done complete >virus scans, and disk scans with no errors or viruses >detected. All other components of Office seem to be >working properly. > >Any ideas? > >John >. > |
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#3 |
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After much searching I found a solution to this problem.
Refer to Microsoft Knowledge Base Article - 318657 >-----Original Message----- >Up until recently I had been using Office XP while >retaining Outlook 2000 with no problems. This is all in a >Win 98SE environment. Earlier in the week I began having >problems with Outlook hanging upon loading or taking an >incredibly long time to load (1 Hour). I did a reinstall >of Outlook 2000, an uninstall of Outlook 2000 and >reinstall of Outlook XP, an uninstall and reinstall of >Office XP all to no avail. > >At this point Outlook hangs on startup and stops >responding at the splash screen with the configuration >window open. After an End Task it will reopen in >Outlook "Safe" mode. When I try to compose a message with >Word as my EMail message I get an error stating that Word >is either busy or cannot be found. I have done complete >virus scans, and disk scans with no errors or viruses >detected. All other components of Office seem to be >working properly. > >Any ideas? > >John >. > |
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