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Outlook configuration hang

 
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Old 30-10-2003, 06:12 PM   #1
John Berry
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Default Outlook configuration hang


Up until recently I had been using Office XP while
retaining Outlook 2000 with no problems. This is all in a
Win 98SE environment. Earlier in the week I began having
problems with Outlook hanging upon loading or taking an
incredibly long time to load (1 Hour). I did a reinstall
of Outlook 2000, an uninstall of Outlook 2000 and
reinstall of Outlook XP, an uninstall and reinstall of
Office XP all to no avail.

At this point Outlook hangs on startup and stops
responding at the splash screen with the configuration
window open. After an End Task it will reopen in
Outlook "Safe" mode. When I try to compose a message with
Word as my EMail message I get an error stating that Word
is either busy or cannot be found. I have done complete
virus scans, and disk scans with no errors or viruses
detected. All other components of Office seem to be
working properly.

Any ideas?

John
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Old 01-11-2003, 09:00 PM   #2
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Default Outlook configuration hang

I am experiencing the same problem. I would love to know
the solution.

Thanks,


>-----Original Message-----
>Up until recently I had been using Office XP while
>retaining Outlook 2000 with no problems. This is all in

a
>Win 98SE environment. Earlier in the week I began having
>problems with Outlook hanging upon loading or taking an
>incredibly long time to load (1 Hour). I did a reinstall
>of Outlook 2000, an uninstall of Outlook 2000 and
>reinstall of Outlook XP, an uninstall and reinstall of
>Office XP all to no avail.
>
>At this point Outlook hangs on startup and stops
>responding at the splash screen with the configuration
>window open. After an End Task it will reopen in
>Outlook "Safe" mode. When I try to compose a message

with
>Word as my EMail message I get an error stating that Word
>is either busy or cannot be found. I have done complete
>virus scans, and disk scans with no errors or viruses
>detected. All other components of Office seem to be
>working properly.
>
>Any ideas?
>
>John
>.
>

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Old 20-11-2003, 06:57 PM   #3
John Berry
Guest
 
Posts: n/a
Default Outlook configuration hang

After much searching I found a solution to this problem.
Refer to Microsoft Knowledge Base Article - 318657



>-----Original Message-----
>Up until recently I had been using Office XP while
>retaining Outlook 2000 with no problems. This is all in

a
>Win 98SE environment. Earlier in the week I began having
>problems with Outlook hanging upon loading or taking an
>incredibly long time to load (1 Hour). I did a reinstall
>of Outlook 2000, an uninstall of Outlook 2000 and
>reinstall of Outlook XP, an uninstall and reinstall of
>Office XP all to no avail.
>
>At this point Outlook hangs on startup and stops
>responding at the splash screen with the configuration
>window open. After an End Task it will reopen in
>Outlook "Safe" mode. When I try to compose a message

with
>Word as my EMail message I get an error stating that Word
>is either busy or cannot be found. I have done complete
>virus scans, and disk scans with no errors or viruses
>detected. All other components of Office seem to be
>working properly.
>
>Any ideas?
>
>John
>.
>

  Reply With Quote
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