Re: Can't get OL 2003 to run properly

On Tue, 28 Oct 2003 07:06:12 -0800, "Pachella Robert"
<pachella@umich.edu> wrote:

>I upgraded to Office 2003 from Office XP running over
>Windows XP. The upgrade to Outlook 2003 will start okay,
>but when I try to do anything but simple email (e.g. if I
>try to attach a file) the program "stops responding". Also
>when I exit the program, I cannot start it again. If I
>look at "processes" in Task Manager both Outlook and
>Winword are still running. If I end those processes,
>Outlook will start up again, but it "stops responding"
>almost immediately.
>
>I have had no problems with the previous versions of
>Outlook.

I had your exact problem. Found that it was due to Winfax being
installed. Uninstalled Winfax and problem disappeared.

Thank you, Dan Beckner, the problem was with WinFax. The
Symantec web site acually has a document about the problem
(Document ID 2003051616295604). Basically, all versions of
WinFax from version 10.02 back are incompatible with
Outlook 2003. Since I use WinFax for my work (as well as
Outlook) extensively, uninstalling WinFax was not an
option. However, the latest version of WinFax (version
10.03) is compatible with Outlook 2003 and I upgraded to
it and Outlook is running now without problems.


>-----Original Message-----
>On Tue, 28 Oct 2003 07:06:12 -0800, "Pachella Robert"
><pachella@umich.edu> wrote:
>
>>I upgraded to Office 2003 from Office XP running over
>>Windows XP. The upgrade to Outlook 2003 will start okay,
>>but when I try to do anything but simple email (e.g. if
I
>>try to attach a file) the program "stops responding".
Also
>>when I exit the program, I cannot start it again. If I
>>look at "processes" in Task Manager both Outlook and
>>Winword are still running. If I end those processes,
>>Outlook will start up again, but it "stops responding"
>>almost immediately.
>>
>>I have had no problems with the previous versions of
>>Outlook.
>
>I had your exact problem. Found that it was due to
Winfax being
>installed. Uninstalled Winfax and problem disappeared.
>.
>