can't receive email in Outlook

Hi. I just switched from dial-up to Comcast cable. When I
had a dial-up connection, I had been using Outlook Express
to access my email, but since switching to cable, Outlook
Express has not been able to serve my needs. Part of the
problem is that I need my email address to remain
personalized (rainey@fivelakesdesign.com)to match my
website (www.fivelakesdesign.com), rather than simply
using a Comcast email address (eg: kristen@comcast.net). I
have been advised to try using OUtlook instead, as Outlook
suuposedly would allow me to use my personalized email
address. I have adjusted all the configuration settings
for OUtlook, but now I am finding that I can SEND from
Outlook, but I cannot receive emails. So now I am using
Outlook Express to receive emails, and Outlook to send.
Ridiculous. I tried calling COmcast, but they say they are
not authorized to help with Outlook. Microsoft says I need
to call Dell. Dell tells me this is not their problem. ANy
help would be greatly appreciated. Thanks!

I have the same problem with one computer that I upgraded
from OE6 to Outlook 2002 (running on W98). I did this on
three other machines in the office with no problem; just
this one computer will only receive messages in Outlook.
There has to be a setting in the Registry, but I sure
can't find it .... did you guys get any answers?

>-----Original Message-----
>I just bought Office XP and am having similar problems!
My POP3 email Sends
>and Recieves no problem, as does the Send with my MSN
Mail, But for the life
>of me, I cannot gt it to Recieve. The settings are
exactly the same as they
>are with Outlook Express (I already tried alternating
between "hotmail" and
>"msn" in my http settings.). Another issue I'm having
with Outlook is that
>it wants to go into Offline Mode whenever I'm already
connected to the
>Internet. Seems silly that I must log onto the 'Net via
Outlook. Ought there
>be a way for Outlook to share, or join my existing
connection?
>
>I'll keep checking here for any suggestions. Thanks!
>
>
>
>"Kristen" <kmrainey@hotmail.com> wrote in message
>news:0fe601c340a9$5ac3add0$a301280a@phx.gbl...
>> Hi. I just switched from dial-up to Comcast cable.
When I
>> had a dial-up connection, I had been using Outlook
Express
>> to access my email, but since switching to cable,
Outlook
>> Express has not been able to serve my needs. Part of
the
>> problem is that I need my email address to remain
>> personalized (rainey@fivelakesdesign.com)to match my
>> website (www.fivelakesdesign.com), rather than simply
>> using a Comcast email address (eg:
kristen@comcast.net). I
>> have been advised to try using OUtlook instead, as
Outlook
>> suuposedly would allow me to use my personalized email
>> address. I have adjusted all the configuration settings
>> for OUtlook, but now I am finding that I can SEND from
>> Outlook, but I cannot receive emails. So now I am using
>> Outlook Express to receive emails, and Outlook to send.
>> Ridiculous. I tried calling COmcast, but they say they
are
>> not authorized to help with Outlook. Microsoft says I
need
>> to call Dell. Dell tells me this is not their problem.
ANy
>> help would be greatly appreciated. Thanks!
>
>
>.
>