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Mcafee Viruscan And Windows Xp
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22-04-2005, 04:06 PM
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Mcafee Viruscan And Windows Xp
David H. Lipman Wrote: > From: "Cantthinkofone" Cantthinkofone.1nqh1q@pcbanter.net > > | have been an XP user for only a few weeks and have had no problems > | except for the last few days when trying to run McAfee Virus Scan o > my > | pc. McAfee has run perfectly on my pc but now it hangs, freezes, whe > it > | reaches a certain file in the scan. The problem is so frustrating a > I > | cannot even close down the computer in the normal way and have to > | switch off the power. > | > | McAfee Technical Help inform me that this > | file,c:\windows\$ntservicepackuninstall$\usmtdef.inf, which is th > pointthat it hangs at, > | may be corrupted and, to be honest they have beengood in trying t > resolve this issue for > | me. Steps taken includedisabling system restore in safe mode an > running the virus scan > | but ithas not worked. My PC supplier has turned out to be as much us > as achocolate > | fireguard. Not only are they virtually impossible to contact,it too > me three attempts to > | get someone to even answer their phone, butI have found out that m > warranty calls for me > | to contact them on aPremium line at maximum costs per minute. A te > minute call which > | didnot resolve the problem cost me £2.50p per minute. Of course > Microsoftdont want to > | know and refer you to the PC supplier for warranty issuesor tech hel > - RANT OVER!  > | > | Does anyone know what the file mentioned above represents, is it > partof a service pack > | download from Microsoft and, if so, can I uninstall itand reinstal > the service pack from > | the Microsoft Update downloads site? > | > | Any advice would be really much appreciated. > | > | Cheers-- Cantthinkofone > > Dump the contents of the IE Temporary Internet Folder cache (TIF) > start -- settings -- control panel -- internet options -- delete files > > Open a Command Prompt. > > In the Command Prompt type the following... > > CHKDSK C: /F > > If it replies.. > "Chkdsk cannot run because the volume is in use by another process. > Would you like to schedule this volume to be checked the next time th > system restarts? > (Y/N)" > > Choose - Y > > type; EXIT > > Reboot the PC. > > A full Check Disk will want to be performed, allow it. > > When it reboots, perform a defragmentation of the hard disk. > > You can get to the Defragmenting program easily by executing; > dfrg.msc > > Start -- run -- > type; dfrg.msc > > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > http://www.ik-cs.com/got-a-virus.htm DAVE. Thanks for responding, it is much appreciated.  Cantthinkofon -- Cantthinkofone |
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