problem importing contacts

I'm having a problem importing a .pst file into contacts
on outlook 2000

When I do a direct import, it gets almost to the end of
the file and gives me the following error: "some items
could not be copied. they were either moved or deleted,
or access was denied." It looks like it imports some but
not all of the contacts. It also does not tell you how
many records there are (shows up as 0)

Now, If I bring it in as a personal folder, it gives all
1057 contacts, however, if I try to move them to the main
contact folder, once again the same error.

This .pst file comes from a vp that was recently hired and
wants to import all his old contacts into his new account
(why does this always happen to vp's, making it a
priority...oh well, such is life)

I have the suspicion there is something wrong with the pst
file itself... any ideas?

Thanks for the help

Bryan Steagall

Try running the Inbox Repair Tool against the VP's .PST to see if it
finds any errors. Search your drive for a file called scanpst.exe and
run it.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


"bryan steagall" <bryan.steagall@nospamynaep.com> wrote in message
news:256801c33f25$9f13f150$a601280a@phx.gbl...
> I'm having a problem importing a .pst file into contacts
> on outlook 2000
>
> When I do a direct import, it gets almost to the end of
> the file and gives me the following error: "some items
> could not be copied. they were either moved or deleted,
> or access was denied." It looks like it imports some but
> not all of the contacts. It also does not tell you how
> many records there are (shows up as 0)
>
> Now, If I bring it in as a personal folder, it gives all
> 1057 contacts, however, if I try to move them to the main
> contact folder, once again the same error.
>
> This .pst file comes from a vp that was recently hired and
> wants to import all his old contacts into his new account
> (why does this always happen to vp's, making it a
> priority...oh well, such is life)
>
> I have the suspicion there is something wrong with the pst
> file itself... any ideas?
>
> Thanks for the help
>
> Bryan Steagall

Jocelyn:

I tried that, no errors came up, now, if the version of
Outlook he had was newer than the one here, could it give
that error?


>-----Original Message-----
>Try running the Inbox Repair Tool against the VP's .PST
to see if it
>finds any errors. Search your drive for a file called
scanpst.exe and
>run it.
>
>--
>Jocelyn Fiorello
>MVP - Outlook
>
>*** Replies sent to my e-mail address will probably not
be answered --
>please reply only to the newsgroup to preserve the
message thread. ***
>
>
>"bryan steagall" <bryan.steagall@nospamynaep.com> wrote
in message
>news:256801c33f25$9f13f150$a601280a@phx.gbl...
>> I'm having a problem importing a .pst file into contacts
>> on outlook 2000
>>
>> When I do a direct import, it gets almost to the end of
>> the file and gives me the following error: "some items
>> could not be copied. they were either moved or deleted,
>> or access was denied." It looks like it imports some
but
>> not all of the contacts. It also does not tell you how
>> many records there are (shows up as 0)
>>
>> Now, If I bring it in as a personal folder, it gives all
>> 1057 contacts, however, if I try to move them to the
main
>> contact folder, once again the same error.
>>
>> This .pst file comes from a vp that was recently hired
and
>> wants to import all his old contacts into his new
account
>> (why does this always happen to vp's, making it a
>> priority...oh well, such is life)
>>
>> I have the suspicion there is something wrong with the
pst
>> file itself... any ideas?
>>
>> Thanks for the help
>>
>> Bryan Steagall
>
>
>.
>

It's doubtful, judging from the information you have provided -- unless
perhaps the VP was using the beta of Outlook 2003 (which I don't know
much about, yet). Is the contacts folder you're trying to move the
items into also in a .PST file? If so, have you tried running
scanpst.exe on that file also?

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


"bryan steagall" <bryan.steagall@nospamynaep.com> wrote in message
news:091b01c34093$fd2c3990$a501280a@phx.gbl...
> Jocelyn:
>
> I tried that, no errors came up, now, if the version of
> Outlook he had was newer than the one here, could it give
> that error?
>
>
> >-----Original Message-----
> >Try running the Inbox Repair Tool against the VP's .PST
> to see if it
> >finds any errors. Search your drive for a file called
> scanpst.exe and
> >run it.
> >
> >--
> >Jocelyn Fiorello
> >MVP - Outlook
> >
> >*** Replies sent to my e-mail address will probably not
> be answered --
> >please reply only to the newsgroup to preserve the
> message thread. ***
> >
> >
> >"bryan steagall" <bryan.steagall@nospamynaep.com> wrote
> in message
> >news:256801c33f25$9f13f150$a601280a@phx.gbl...
> >> I'm having a problem importing a .pst file into contacts
> >> on outlook 2000
> >>
> >> When I do a direct import, it gets almost to the end of
> >> the file and gives me the following error: "some items
> >> could not be copied. they were either moved or deleted,
> >> or access was denied." It looks like it imports some
> but
> >> not all of the contacts. It also does not tell you how
> >> many records there are (shows up as 0)
> >>
> >> Now, If I bring it in as a personal folder, it gives all
> >> 1057 contacts, however, if I try to move them to the
> main
> >> contact folder, once again the same error.
> >>
> >> This .pst file comes from a vp that was recently hired
> and
> >> wants to import all his old contacts into his new
> account
> >> (why does this always happen to vp's, making it a
> >> priority...oh well, such is life)
> >>
> >> I have the suspicion there is something wrong with the
> pst
> >> file itself... any ideas?
> >>
> >> Thanks for the help
> >>
> >> Bryan Steagall
> >
> >
> >.
> >