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The email is blank when replying w/a form

 
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Old 27-08-2004, 10:35 PM   #1
Karlee
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Default The email is blank when replying w/a form


I have created a form in OL that needs to be sent to an
outside vendor. They inturn will fill out one of the tabs
and send back to me.

The problem I'm running into is that when they send the
form back to me I get a blank screen. It states at the
top of the email: Message [HTML]. We had this problem
with just sending it outside of the company and they are
now able to view the form (I added them to my contacts and
checked the "always use RTF when sending to this
recipient") I have also disabled the Reply and Reply All
buttons. When we used them it will not send the form. So
we are only using the Forward option. I also have this
saved on a shared drive with the outside vendor.

We were then going to just have them send a different new
form to me (instead of forwarding the one I sent) and I
cannot view their form.
So in a nut shell-
ME --> THEM - they can view
ME --> THEM -->ME - I can't view
THEM --> ME - I can't view

I have been working on this for a couple of weeks and
would appreciate any assistance anyone could offer!!

Thank you in advance,

Karlee
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Old 27-08-2004, 11:53 PM   #2
Sue Mosher [MVP-Outlook]
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Posts: n/a
Default Re: The email is blank when replying w/a form

Does the outside vendor have Outlook? Are they willing to publish a custom
form in their Personal Forms or ORganizational Forms library?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Karlee" <kriejack@hotmail.com> wrote in message
news:02ec01c48c7d$bbd8e150$a401280a@phx.gbl...
>I have created a form in OL that needs to be sent to an
> outside vendor. They inturn will fill out one of the tabs
> and send back to me.
>
> The problem I'm running into is that when they send the
> form back to me I get a blank screen. It states at the
> top of the email: Message [HTML]. We had this problem
> with just sending it outside of the company and they are
> now able to view the form (I added them to my contacts and
> checked the "always use RTF when sending to this
> recipient") I have also disabled the Reply and Reply All
> buttons. When we used them it will not send the form. So
> we are only using the Forward option. I also have this
> saved on a shared drive with the outside vendor.
>
> We were then going to just have them send a different new
> form to me (instead of forwarding the one I sent) and I
> cannot view their form.
> So in a nut shell-
> ME --> THEM - they can view
> ME --> THEM -->ME - I can't view
> THEM --> ME - I can't view
>
> I have been working on this for a couple of weeks and
> would appreciate any assistance anyone could offer!!
>
> Thank you in advance,
>
> Karlee



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Old 30-08-2004, 12:51 AM   #3
Karlee
Guest
 
Posts: n/a
Default Re: The email is blank when replying w/a form

They do have OL. I will see if they are willing to
publish the form. If they are not, is there any other
option?

Again, thank you for your help.

Karlee

>-----Original Message-----
>Does the outside vendor have Outlook? Are they willing

to publish a custom
>form in their Personal Forms or ORganizational Forms

library?
>
>--
>Sue Mosher, Outlook MVP
>Author of
> Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
>
>"Karlee" <kriejack@hotmail.com> wrote in message
>news:02ec01c48c7d$bbd8e150$a401280a@phx.gbl...
>>I have created a form in OL that needs to be sent to an
>> outside vendor. They inturn will fill out one of the

tabs
>> and send back to me.
>>
>> The problem I'm running into is that when they send the
>> form back to me I get a blank screen. It states at the
>> top of the email: Message [HTML]. We had this problem
>> with just sending it outside of the company and they

are
>> now able to view the form (I added them to my contacts

and
>> checked the "always use RTF when sending to this
>> recipient") I have also disabled the Reply and Reply

All
>> buttons. When we used them it will not send the

form. So
>> we are only using the Forward option. I also have this
>> saved on a shared drive with the outside vendor.
>>
>> We were then going to just have them send a different

new
>> form to me (instead of forwarding the one I sent) and I
>> cannot view their form.
>> So in a nut shell-
>> ME --> THEM - they can view
>> ME --> THEM -->ME - I can't view
>> THEM --> ME - I can't view
>>
>> I have been working on this for a couple of weeks and
>> would appreciate any assistance anyone could offer!!
>>
>> Thank you in advance,
>>
>> Karlee

>
>
>.
>

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Old 30-08-2004, 01:28 PM   #4
Sue Mosher [MVP-Outlook]
Guest
 
Posts: n/a
Default Re: The email is blank when replying w/a form

If they are not willing to publish a custom form, then you could send them
the form as an .oft file attachment. It wouldn't run any code, but it would
have your layout. That might be the easiest solution all the way around.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Karlee" <anonymous@discussions.microsoft.com> wrote in message
news:267b01c48e23$20252000$a301280a@phx.gbl...
> They do have OL. I will see if they are willing to
> publish the form. If they are not, is there any other
> option?
>
> Again, thank you for your help.
>
> Karlee
>
>>-----Original Message-----
>>Does the outside vendor have Outlook? Are they willing

> to publish a custom
>>form in their Personal Forms or ORganizational Forms

> library?


>>
>>"Karlee" <kriejack@hotmail.com> wrote in message
>>news:02ec01c48c7d$bbd8e150$a401280a@phx.gbl...
>>>I have created a form in OL that needs to be sent to an
>>> outside vendor. They inturn will fill out one of the

> tabs
>>> and send back to me.
>>>
>>> The problem I'm running into is that when they send the
>>> form back to me I get a blank screen. It states at the
>>> top of the email: Message [HTML]. We had this problem
>>> with just sending it outside of the company and they

> are
>>> now able to view the form (I added them to my contacts

> and
>>> checked the "always use RTF when sending to this
>>> recipient") I have also disabled the Reply and Reply

> All
>>> buttons. When we used them it will not send the

> form. So
>>> we are only using the Forward option. I also have this
>>> saved on a shared drive with the outside vendor.
>>>
>>> We were then going to just have them send a different

> new
>>> form to me (instead of forwarding the one I sent) and I
>>> cannot view their form.
>>> So in a nut shell-
>>> ME --> THEM - they can view
>>> ME --> THEM -->ME - I can't view
>>> THEM --> ME - I can't view
>>>
>>> I have been working on this for a couple of weeks and
>>> would appreciate any assistance anyone could offer!!
>>>
>>> Thank you in advance,
>>>
>>> Karlee

>>
>>
>>.
>>



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