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Excel won't open, virus-free, re-installed

 
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Old 04-10-2003, 06:24 PM   #1
Jim A
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Default Excel won't open, virus-free, re-installed


When I try to open Excel, all I get is the splash screen,
then the computer hangs. Sometimes after several minutes
comes the message "Computer is dangerously low on
resources", but it won't close Excel. I have to power
down to reboot. Started happening one day without any
known changes to system.

MS Word loads without any problem

Windows 98SE (All updates installed)
Norton 2002 Virus up to date. full scan complete, no virus
Thorough disk surface check: OK
Dell Pentium II 650 MHZ desktop

Things I've tried (with no change in problem):
1. Complete uninstall and re-install of MS Office SBE
2. Used a utility to verify that all processes running
are essential Windows processes
3. Start, Run, "C:\Program Files\Microsoft
Office\Office\Excel.exe" /regserver

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Old 05-10-2003, 01:56 PM   #2
Nick Hodge
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Default Re: Excel won't open, virus-free, re-installed

Jim

Check your excel.xlb file is not corrupted. It is called various file names
with various versions, but always ends in .xlb. Rename it first, if it
works, excel creates a new one and the old can be deleted. You will lose
any toolbar customisations though.

--
HTH
Nick Hodge
Southampton, England
nick_hodge@btinternet.com


"Jim A" <jarraslg@yahoo.com> wrote in message
news:0a0f01c38a93$fe03e6c0$a001280a@phx.gbl...
> When I try to open Excel, all I get is the splash screen,
> then the computer hangs. Sometimes after several minutes
> comes the message "Computer is dangerously low on
> resources", but it won't close Excel. I have to power
> down to reboot. Started happening one day without any
> known changes to system.
>
> MS Word loads without any problem
>
> Windows 98SE (All updates installed)
> Norton 2002 Virus up to date. full scan complete, no virus
> Thorough disk surface check: OK
> Dell Pentium II 650 MHZ desktop
>
> Things I've tried (with no change in problem):
> 1. Complete uninstall and re-install of MS Office SBE
> 2. Used a utility to verify that all processes running
> are essential Windows processes
> 3. Start, Run, "C:\Program Files\Microsoft
> Office\Office\Excel.exe" /regserver
>



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Old 30-12-2003, 04:40 PM   #3
Sharon Love
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Posts: n/a
Default Re: Excel won't open, virus-free, re-installed

This has happened twice at work and Jim, you are the
BEST! This works. Thank you! Why isn't this solution
offered in the Knowledge Based Articles, Microsoft?
>-----Original Message-----
>Jim
>
>Check your excel.xlb file is not corrupted. It is called

various file names
>with various versions, but always ends in .xlb. Rename

it first, if it
>works, excel creates a new one and the old can be

deleted. You will lose
>any toolbar customisations though.
>
>--
>HTH
>Nick Hodge
>Southampton, England
>nick_hodge@btinternet.com
>
>
>"Jim A" <jarraslg@yahoo.com> wrote in message
>news:0a0f01c38a93$fe03e6c0$a001280a@phx.gbl...
>> When I try to open Excel, all I get is the splash

screen,
>> then the computer hangs. Sometimes after several

minutes
>> comes the message "Computer is dangerously low on
>> resources", but it won't close Excel. I have to power
>> down to reboot. Started happening one day without any
>> known changes to system.
>>
>> MS Word loads without any problem
>>
>> Windows 98SE (All updates installed)
>> Norton 2002 Virus up to date. full scan complete, no

virus
>> Thorough disk surface check: OK
>> Dell Pentium II 650 MHZ desktop
>>
>> Things I've tried (with no change in problem):
>> 1. Complete uninstall and re-install of MS Office SBE
>> 2. Used a utility to verify that all processes running
>> are essential Windows processes
>> 3. Start, Run, "C:\Program Files\Microsoft
>> Office\Office\Excel.exe" /regserver
>>

>
>
>.
>

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Old 31-12-2003, 08:36 AM   #4
Nick Hodge
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Posts: n/a
Default Re: Excel won't open, virus-free, re-installed

Sharon

Glad it worked and for renaming me Jim!

Happy new year!

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
nick_hodgeTAKETHISOUT@zen.co.uk.ANDTHIS



Sharon Love wrote:
> This has happened twice at work and Jim, you are the
> BEST! This works. Thank you! Why isn't this solution
> offered in the Knowledge Based Articles, Microsoft?
>> -----Original Message-----
>> Jim
>>
>> Check your excel.xlb file is not corrupted. It is called various
>> file names with various versions, but always ends in .xlb. Rename
>> it first, if it works, excel creates a new one and the old can be
>> deleted. You will lose any toolbar customisations though.
>>
>> --
>> HTH
>> Nick Hodge
>> Southampton, England
>> nick_hodge@btinternet.com
>>
>>
>> "Jim A" <jarraslg@yahoo.com> wrote in message
>> news:0a0f01c38a93$fe03e6c0$a001280a@phx.gbl...
>>> When I try to open Excel, all I get is the splash screen,
>>> then the computer hangs. Sometimes after several minutes
>>> comes the message "Computer is dangerously low on
>>> resources", but it won't close Excel. I have to power
>>> down to reboot. Started happening one day without any
>>> known changes to system.
>>>
>>> MS Word loads without any problem
>>>
>>> Windows 98SE (All updates installed)
>>> Norton 2002 Virus up to date. full scan complete, no virus
>>> Thorough disk surface check: OK
>>> Dell Pentium II 650 MHZ desktop
>>>
>>> Things I've tried (with no change in problem):
>>> 1. Complete uninstall and re-install of MS Office SBE
>>> 2. Used a utility to verify that all processes running
>>> are essential Windows processes
>>> 3. Start, Run, "C:\Program Files\Microsoft
>>> Office\Office\Excel.exe" /regserver
>>>

>>
>>
>> .



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