Printing gives error msg

My problem first started when I tried to print from MS
Word; it would give me an error message and then the
program would close. Now, it happens in each application,
but I get different error messages.

In Excel I get the following error message: "Excel has
caused an error in MS09.DLL Excel will now close. If you
continue to experience problems, try restarting your
computer."

In MS Word I get the following error message: "Winword has
caused an error in HPFWIN15.DLL Winword will now close.
If you continue to experience problems, try restarting
your computer."

I have no choice but to click "OK" and then the program
closes on its own.

I have re-installed MS Office, but the problem still
exists. Does anyone have any idea what my computer's
problem is??? Please help!!!

Lisa
lablais@hotmail.com

Hi,

Have you tried selecting a different printer?

Regards,

Jan Karel Pieterse
Excel TA/MVP

>-----Original Message-----
>My problem first started when I tried to print from MS
>Word; it would give me an error message and then the
>program would close. Now, it happens in each
application,
>but I get different error messages.
>
>In Excel I get the following error message: "Excel has
>caused an error in MS09.DLL Excel will now close. If you
>continue to experience problems, try restarting your
>computer."
>
>In MS Word I get the following error message: "Winword
has
>caused an error in HPFWIN15.DLL Winword will now close.
>If you continue to experience problems, try restarting
>your computer."
>
>I have no choice but to click "OK" and then the program
>closes on its own.
>
>I have re-installed MS Office, but the problem still
>exists. Does anyone have any idea what my computer's
>problem is??? Please help!!!
>
>Lisa
>lablais@hotmail.com
>
>.
>