Sp2 and explorer

Going bananas over here.

I just upgraded with the Sp2 package and now I cannot right click on
anything in explorer (if I want to delete a file for example) without having
it hang and an error message pops up: Drwtsn32.exe has encountered a problem
and must shut down. I get it to shut down but I have to go to task manager to
shut down explorer and get back to a working desktop.
My computer is in French, could this cause a problem? Has anybody else had
this problem and how do I get back to the comfort of deleting files the easy
way?

Thanks a Million
--
Up, Up and Away!!

Welcome to the Microsoft Windows XP Service Pack 2 (SP2) Chat.
You can get no charge Windows XP SP2 support here:
http://support.microsoft.com/default.aspx?pr=Wxpsp2chat

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/sec...ct/default.aspx

-----------------------------------------------------------------------------------

"Tes Ge" wrote:

| Going bananas over here.
|
| I just upgraded with the Sp2 package and now I cannot right click on
| anything in explorer (if I want to delete a file for example) without having
| it hang and an error message pops up: Drwtsn32.exe has encountered a problem
| and must shut down. I get it to shut down but I have to go to task manager to
| shut down explorer and get back to a working desktop.
| My computer is in French, could this cause a problem? Has anybody else had
| this problem and how do I get back to the comfort of deleting files the easy
| way?
|
| Thanks a Million
| --
| Up, Up and Away!!

Tes Ge

I solved this same problem recently. Immediately after installing Service
Pack 2, my Windows Explorer could no longer display context menus and would
crash whenever I attempted to do so. This would often take out the primary
instance of explorer.exe that provides the taskbar. Only by calling up Task
Manager, killing all instances of explorer.exe and then running explorer.exe
again could partial recovery be achieved. Even then, the task bar came up
without some of my add-ons, the Quick Launch toolbar and the full array of
icons.

After much puzzlement, I concluded that some of the programs that use the
context menu are apparently incompatible with SP2. I had installed Context
ThumbView and Instant ThumbView from Context Magic. Both programs attach
themselves to the context menu. Uninstalling these programs solved the
problem. Context Magic acknowledges the problem and says the latest versions
fix it but I have not yet installed them so I can’t say for sure.

I hope this helps.

John


"Tes Ge" wrote:

> Going bananas over here.
>
> I just upgraded with the Sp2 package and now I cannot right click on
> anything in explorer (if I want to delete a file for example) without having
> it hang and an error message pops up: Drwtsn32.exe has encountered a problem
> and must shut down. I get it to shut down but I have to go to task manager to
> shut down explorer and get back to a working desktop.
> My computer is in French, could this cause a problem? Has anybody else had
> this problem and how do I get back to the comfort of deleting files the easy
> way?
>
> Thanks a Million
> --
> Up, Up and Away!!