Error Message

Recently I've been getting a blue screen with the
following error message. I have no idea what it means and
don't know how to correct. Any help will be greatly
appreciated.

*** STOP: 0x000000D1 (0xE474C040, 0x000000FF,
0x00000001,0xBE6D17AC)

DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** ADDRESS BE6D17AC base at BE6CC000, DateStamp 3ecd5361 -
mrxsmb.sys

Beginning dump of physical memory

Hi Janet,

I found several references to this problem in our knowledge base...the resolutions are presented below:

#1

If this error is encountered, a scan with Ad-aware may resolve the issue.

1. Download Ad-aware from www.lavasoftusa.com
2. Update Ad-aware
3. Run a scan with Ad-aware to remove any spyware

#2

This is a virus. (Possibly Gaobot or one of its variants.)
Make sure customer has all available SP and updates installed.
Check run keys for anything suspicious expecially Gaobot variants:
http://securityresponse.symantec.co...gaobot.aay.html
Download and run the available tools for Gaobot at:
http://securityresponse.symantec.co...tools.list.html

#3

To resolve this problem, obtain the latest service

pack for Microsoft Windows 2000. For additional information, click the

following article number to view the article in the Microsoft Knowledge Base:

KBLink:260910.KB.EN-US: How to Obtain the Latest Windows 2000 Service Pack

Hope one of these helps

*****************************************************************************

David Hancock
Microsoft Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.

******************************************************************************

Hi Dave,
I am getting similar errors. Here is my error log in event viewer.
** LOG START **
The following boot-start or system-start driver(s) failed to load:
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
Tcpip
vsdatant
** LOG END **

I have installed spysweeper as well as an antivirus. However this error has
not gone away. I have an nVidia card. Is this a card issue?


"David Hancock" wrote:

> Hi Janet,
>
> I found several references to this problem in our knowledge base...the resolutions are presented below:
>
> #1
>
> If this error is encountered, a scan with Ad-aware may resolve the issue.
>
> 1. Download Ad-aware from www.lavasoftusa.com
> 2. Update Ad-aware
> 3. Run a scan with Ad-aware to remove any spyware
>
> #2
>
> This is a virus. (Possibly Gaobot or one of its variants.)
> Make sure customer has all available SP and updates installed.
> Check run keys for anything suspicious expecially Gaobot variants:
> http://securityresponse.symantec.co...gaobot.aay.html
> Download and run the available tools for Gaobot at:
> http://securityresponse.symantec.co...tools.list.html
>
> #3
>
> To resolve this problem, obtain the latest service
>
> pack for Microsoft Windows 2000. For additional information, click the
>
> following article number to view the article in the Microsoft Knowledge Base:
>
> KBLink:260910.KB.EN-US: How to Obtain the Latest Windows 2000 Service Pack
>
> Hope one of these helps
>
> *****************************************************************************
>
> David Hancock
> Microsoft Server Setup Team
>
> Search our Knowledge Base at http://support.microsoft.com/directory
> Visit the Windows 2000 Homepage at
> http://www.microsoft.com/windows2000/default.asp
> See the Windows NT Homepage at http://www.microsoft.com/ntserver/
>
> NOTE: Please reply to the newsgroup and not directly to me. This allows
> others to add to and benefit from these threads and also helps to ensure a
> more timely response. Thank you!
>
> This posting is provided "AS IS" without warranty either expressed or
> implied, including, but not limited to, the implied warranties of
> merchantability or fitness for a particular purpose.
> The views and opinions expressed in this newsgroup posting are mine and do
> not necessarily express or reflect the views and / or opinions of Microsoft.
>
> ******************************************************************************
>
>