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Issue with Microsoft AntiSpyware vs. Windows Firewall

 
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Old 07-01-2005, 04:34 AM   #1
JAHP765
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Default Issue with Microsoft AntiSpyware vs. Windows Firewall


Hi there; I am writing to find out if I can get some assistance; I
downloaded your Microsoft AntiSpyware and did scan; after I did so I
rebooted the computer and then the Windows Security Center warned me about
the fact that the status of the Firewall was unknown; I followed the
recommendations but I still couldn't get the issue resolved; I got EZ
Firewall Lite installed on my PC (in accordance with Microsoft
recommendation) and I was able to get up to the point where it tell me that
"Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS)
service."


Chat is currently unavailable. Please try back again soon.
You can also email us or call us at the Microsoft Canada Resource Centre
1-877-568-2495, select option #2 with your questions and we will get back to
you shortly.
http://www.microsoft.com/canada/sma...navailable.mspx

http://www.microsoft.com/canada/contactus/default.mspx


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Old 07-01-2005, 06:06 AM   #2
Bill Sanderson
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Default Re: Issue with Microsoft AntiSpyware vs. Windows Firewall

Technical support is not available for beta products--I believe this is
clearly stated in the EULA and other places in the download process.

I would recommend that you use System Restore (start, all programs,
accessories, system tools, system restore)

to restore the system to a restore point before you (as a result of the
scan) cleaned your system.



"JAHP765" <jahp765@hotmail.com> wrote in message
news:uSxudJH9EHA.1176@cpmsftngsa05.privatenews.microsoft.com...
> Hi there; I am writing to find out if I can get some assistance; I
> downloaded your Microsoft AntiSpyware and did scan; after I did so I
> rebooted the computer and then the Windows Security Center warned me about
> the fact that the status of the Firewall was unknown; I followed the
> recommendations but I still couldn't get the issue resolved; I got EZ
> Firewall Lite installed on my PC (in accordance with Microsoft
> recommendation) and I was able to get up to the point where it tell me
> that "Windows cannot start the Windows Firewall/Internet Connection
> Sharing (ICS) service."
>
>
> Chat is currently unavailable. Please try back again soon.
> You can also email us or call us at the Microsoft Canada Resource Centre
> 1-877-568-2495, select option #2 with your questions and we will get back
> to you shortly.
> http://www.microsoft.com/canada/sma...navailable.mspx
>
> http://www.microsoft.com/canada/contactus/default.mspx
>



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