I cant connect to the internet to update definitions

I use to be able to update definitions, but I think since I
downloaded Sunbelt Counter Spy, which was highly
recommended by PC World, I have had this problem. What can
I do ?

Open Internet Explorer, click File and ensure that Work Offline is not
checked.

--

Andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Birddawg" <birddawg@gmail.com> wrote in message
news:049901c533b3$14413ef0$a501280a@phx.gbl...
>I use to be able to update definitions, but I think since I
> downloaded Sunbelt Counter Spy, which was highly
> recommended by PC World, I have had this problem. What can
> I do ?

I had the same problem and had to uninstall counterspy to get MSAS to
download definitions again.
Ed

"Birddawg" <birddawg@gmail.com> wrote in message
news:049901c533b3$14413ef0$a501280a@phx.gbl...
>I use to be able to update definitions, but I think since I
> downloaded Sunbelt Counter Spy, which was highly
> recommended by PC World, I have had this problem. What can
> I do ?

I see Ed Barba confirms your suspicion about what's happening.

What does happen when you try to download definitions? Do you get an error
message?

--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Birddawg" <birddawg@gmail.com> wrote in message
news:049901c533b3$14413ef0$a501280a@phx.gbl...
>I use to be able to update definitions, but I think since I
> downloaded Sunbelt Counter Spy, which was highly
> recommended by PC World, I have had this problem. What can
> I do ?

With firewall & AV, you must have only one real time
protection. With MSAS I don't noticed any side effect
with SB-S&D but think this rule should be carefully
tested by anyone wanting to run 2 (or more) concurrent AS
real time protections.

>-----Original Message-----
>I had the same problem and had to uninstall counterspy
to get MSAS to
>download definitions again.
> Ed
>
>"Birddawg" <birddawg@gmail.com> wrote in message
>news:049901c533b3$14413ef0$a501280a@phx.gbl...
>>I use to be able to update definitions, but I think
since I
>> downloaded Sunbelt Counter Spy, which was highly
>> recommended by PC World, I have had this problem. What
can
>> I do ?
>
>
>.
>

I read another post on the announcements section about
your problem which is the same as mine. I can't do
manual or automatic updates as I get a message "does not
detect an internet connection". So now there's 3 of us
with this problem. Any suggestions out there?
>-----Original Message-----
>I use to be able to update definitions, but I think
since I
>downloaded Sunbelt Counter Spy, which was highly
>recommended by PC World, I have had this problem. What
can
>I do ?
>.
>

Network issues:
http://support.microsoft.com/kb/892350

--

Andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Diane" <anonymous@discussions.microsoft.com> wrote in message
news:0bf001c5346a$02db6e80$a501280a@phx.gbl...
>I read another post on the announcements section about
> your problem which is the same as mine. I can't do
> manual or automatic updates as I get a message "does not
> detect an internet connection". So now there's 3 of us
> with this problem. Any suggestions out there?
>>-----Original Message-----
>>I use to be able to update definitions, but I think
> since I
>>downloaded Sunbelt Counter Spy, which was highly
>>recommended by PC World, I have had this problem. What
> can
>>I do ?
>>.
>>

There are way more than just three of you. There's a
whole bunch of us that have installed CounterSpy and now
can't get our updates to work.
There needs to be a hotfix done to correct this problem,
as I've read in other blogs that if you uninstall
CounterSpy, your comp. will freeze up completely because
the uninstall takes out a major .dll file.
What do we do now????

>-----Original Message-----
>I read another post on the announcements section about
>your problem which is the same as mine. I can't do
>manual or automatic updates as I get a message "does not
>detect an internet connection". So now there's 3 of us
>with this problem. Any suggestions out there?
>>-----Original Message-----
>>I use to be able to update definitions, but I think
>since I
>>downloaded Sunbelt Counter Spy, which was highly
>>recommended by PC World, I have had this problem. What
>can
>>I do ?
>>.
>>
>.
>

I have uninstalled Counter Spy in add/remove programs without any adverse
effects on my system and got MSAS to get the new defs without any problems.
Ed

"Allison" <allifm@hotmail.com> wrote in message
news:01c201c53602$b8596cf0$a501280a@phx.gbl...
> There are way more than just three of you. There's a
> whole bunch of us that have installed CounterSpy and now
> can't get our updates to work.
> There needs to be a hotfix done to correct this problem,
> as I've read in other blogs that if you uninstall
> CounterSpy, your comp. will freeze up completely because
> the uninstall takes out a major .dll file.
> What do we do now????
>
>>-----Original Message-----
>>I read another post on the announcements section about
>>your problem which is the same as mine. I can't do
>>manual or automatic updates as I get a message "does not
>>detect an internet connection". So now there's 3 of us
>>with this problem. Any suggestions out there?
>>>-----Original Message-----
>>>I use to be able to update definitions, but I think
>>since I
>>>downloaded Sunbelt Counter Spy, which was highly
>>>recommended by PC World, I have had this problem. What
>>can
>>>I do ?
>>>.
>>>
>>.
>>