101 Error on Startup

I receive a critical error, code 101, upon startup of the
AntiSpyware tool. Rebooting doesn't seem to help, nor does
a previous suggestion of running update through the setup
program.

I'm having the same experience.
>-----Original Message-----
>I receive a critical error, code 101, upon startup of the
>AntiSpyware tool. Rebooting doesn't seem to help, nor
does
>a previous suggestion of running update through the setup
>program.
>.
>

Same here ... Win2003 Server

"Jarrod" <anonymous@discussions.microsoft.com> wrote in message
news:00be01c4f42a$f6031f20$a501280a@phx.gbl...
> I'm having the same experience.
>>-----Original Message-----
>>I receive a critical error, code 101, upon startup of the
>>AntiSpyware tool. Rebooting doesn't seem to help, nor
> does
>>a previous suggestion of running update through the setup
>>program.
>>.
>>

Same here Windows XP.
"Jim" <nospam_jleary@pwrpros.com> wrote in message
news:eh3WLQD9EHA.2368@cpmsftngsa05.privatenews.microsoft.com...
> Same here ... Win2003 Server
>
> "Jarrod" <anonymous@discussions.microsoft.com> wrote in message
> news:00be01c4f42a$f6031f20$a501280a@phx.gbl...
> > I'm having the same experience.
> >>-----Original Message-----
> >>I receive a critical error, code 101, upon startup of the
> >>AntiSpyware tool. Rebooting doesn't seem to help, nor
> > does
> >>a previous suggestion of running update through the setup
> >>program.
> >>.
> >>
>
>

Fully automated fix for XP or Windows 2000 users to correct the critical 101 error.

Here is a batch which uses the pskill utility to automate the killing of the process gcasServ.exe for XP home or Windows 2000 users. XP Pro users do not need to download pskill and may use the taskkill utility which comes with the XP Pro Operating system. See **note below.

XP Pro users - use the line in the batch with taskkill and omit the pskill line in the batch

XP home or Windows 2000 users - use pskill and omit the taskkill line in the batch
You may download pskill.zip from Sysinternals, which operates the same way as taskkill and unzip it to C:\Windows.

Directions:
1.) Copy the text in the quote box to a notepad text file.
2.) If you have XP Pro, omit the line in bold below from the text file which reads: "pskill gcasServ.exe", and proceed to step 4.
3.) If you have XP Home or Windows 2000, delete the line in bold which reads: "taskkill /F /IM gcasServ.exe" from the text file, and then save the file as in step 4.
4.) Save the file to your desktop as 101fix.bat, NOT 101fix.txt. To do that, be sure to set the "save as type' to all files)
5. ) To run, Just double-click the 101fix.bat icon on your desktop whenever you get the 101critical error. If you stiill experience problems, see the **Note below about using MSConfig (second paragraph), and that should fix it.


**Note: If you have Panda AV 2005, its real-time protection will erroneously detect pskill as a hacker tool (false positive) and immediately disinfect it. Therefore you should use the manual method of terminating gcasServ.exe in Task Manager in this case, prior to running 101fix.bat.

In the process of trying to break Microsoft Antispyware/Giant to reproduce and test this error, I once ran into an instance where I still got the critical error 101 despite running 101fix.bat. If that happens, simply do this: Disable gcasServ.exe in MSConfig - selective startup, and then reboot. Then run the fix and you will be back to normal. To disable gcasServ.exe in MSConfig do this: Click Start-->run-->type in msconfig -->OK. Click startup and uncheck the process gcasServ.exe. Then reboot. Run the fix. Once the MS-AS/Giant Bullseye appears in the system tray icon, you make then go back and you can re-enable gcasServ.exe in MSConfig. I know MSConfig is not in Win 2000, so if anyone has that problem you may may download WinPatrol to manage your startups.

Negster, I tired your procedure but it could not help me. I do get the 101 error on continued attempts to start MS AntiSpyware but I always get the error in a popup windows of "Unexpected error; quitting" on each startup of gcasDTserv.exe, gcasServ.exe and GiantAntiSpywareMain.exe processes. The gcasDTserv goes away once I click the OK button on the error dialog window and then gcasServ.exe process is running but no "bulleye" icon in the system tray. The MS AntiSpyware errors.log shows these errors:

429::ln 15:ActiveX component can't create object::GIANTAntiSpywareMain:modMain:Main::7/7/2005 12:03:09 AM:XP:1.0.614
91::ln 15:Object variable or With block variable not set::GIANTAntiSpywareMain:modMain:Main::7/7/2005 12:03:09 AM:XP:1.0.614
91::ln 15:Object variable or With block variable not set::GIANTAntiSpywareMain:modMain:Main::7/7/2005 12:03:09 AM:XP:1.0.614
0::ln 0::gcasDtServ not Authorized, 2nd try.::GIANTAntiSpywareMain:modMain:Main::7/7/2005 12:03:09 AM:XP:1.0.614


I've been hunting for a solution to this problem for days. No help from Microsoft and their support newsgroup. It use to install and work fine before this last new BETA release. Can you help?

-Dave

Windows XP Pro SP2

This Update fix sometimes works:
Open up control panel and double-click on add/remove programs.
Select Microsoft AntiSpyware
Select "Change"
On the Microsoft AntiSpyware Maintenance Wizard, click next.
On the next screen (Microsoft AntiSpyware Maintenance Wizard) select Update
Microsoft AntiSpyware and click next.
Select Install
Let the product update.
Click Finish.

The quitting error usually prevents the standard automatic fix I gave from working. You may very possibly have a program conflict, especially if you use NAV as your antivirus, which many people do.

I can only direct you to this thread, but alas alack the only solution arrived at there, was to dump either NAV or MS-AS:
http://castlecops.com/t120274-quot_...his_happen.html

I will try your suggestion when I get home tonight. I'm afraid that it will not help because anytime any of the EXE files that make up AntiSpyware are run, I get the "Unexpected error; quitting" pop-up window and it terminates. And that includes the part of the installation near the end when it starts up the software.

After some investigating I found that all these problems started when the latest Beta came out. The previous Beta was running fine before that. When the notification of the new Beta appeared on the desktop and asked to upgrade the software, my daughter happened to be using the PC. She happens to also be in the Administrators group (because she plays SIMS2 and it won't run without being administrator. My nasty words to EA Games fell on deaf ears.) but her account is locked down by various Group Policies. But, she did select and okay the upgrade. It installed fine and ran. After that when I sign-on as unrestricted Administrator, it pops-up the "Unexpected error; quitting" when it starts up.

I read somewhere that the Microsoft Installer had a problem with uninstalling with other accounts other than the one that actually did the install originally. So I did go back and unrestricted her account so I could use her account to uninstall AntiSpyware and I did. This time I reinstalled AntiSpyware with my account and I still get the error. Argh!

I tried again to install AntiSpyware using her account again (still unrestricted) and it installed perfectly. Now why would my account refuse to run this. Nothing changed as far as configuration and policies (have none) with my account. The errors.log file hint at either an ActiveX component or DCOM problem???

I do not use any of the Norton AntiVirus. I'm using McAfee VirusScan.

The DCOM error may be caused by DcomLaunch not being set to automatic. To check:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, right-click the DcomLaunch service, and then click Properties.
4. In the Startup type list, select Automatic.
5. Verify that the service status is started.

The active-X component. I don't know what is causing that. I have Giant not MS-AS and it does not as far as I know have an Active-X component, judging by the 016 entries in my HJT log. The rest of the processes are identical, though. I'll try to find a MS-AS log and check.

Ok- I just checked the Active-X component. If you bypass the windows validation, you do NOT need to install an active-X componen. It is the Windows Genuine Advantage Validation Tool which requires an Active-X dl:
http://www.microsoft.com/downloads/...ayLang=en&Hash=
Just go directly to the MS-AS dl here:
http://www.microsoft.com/downloads/...en&Hash=BKB63W6