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antispyware beta 1 causes my network driver stop working

 
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Old 12-01-2005, 06:30 PM   #1
JH
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Default antispyware beta 1 causes my network driver stop working


I'm using build-in Marvell gigabit Network controller.
After installing this beta, totally lose network driver.
XP detects a new hardware but can not properly install it.

any suggestion?

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Old 13-01-2005, 08:32 PM   #2
Kent W. England
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Default Re: antispyware beta 1 causes my network driver stop working

JH wrote on 12-Jan-2005 11:30 AM:
> I'm using build-in Marvell gigabit Network controller.
> After installing this beta, totally lose network driver.
> XP detects a new hardware but can not properly install it.
>
> any suggestion?
>

I suggest you uninstall MS Anti-Spyware and see if the driver becomes
re-enabled. If it does, then MSAS is to blame and you can post a bug
here by replying to this thread with the details.

If you did quarantine any spyware with MSAS, take it out of quarantine
and see if your adapter comes back. Or roll back one system restore
point (the one that MSAS made when it removed spyware).

If uninstalling MSAS doesn't fix the problem and unquarantining or
restoring doesn't work, then try resetting the network protocol stack by
running "netsh winsock reset" from a command prompt, if you used MSAS to
remove any spyware. If that doesn't work, then drag out or download
(oops, forget that :-) the drivers and reinstall the adapter.

--
Kent W. England, Microsoft MVP for Windows Security
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