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Lost TCP/IP, RUN DLL and Help Files
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Microsoft AntiSpyware
Security and Anti-Spyware Community
Lost TCP/IP, RUN DLL and Help Files
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Lost TCP/IP, RUN DLL and Help Files |
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#1 |
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Guest
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Hi guys,
I downloaded, installed and ran the Microsoft AntiSpyware beta. When it compelted the scan and the recomended actions, the Antispyware said I needed to re-boot. So, I did. Unfortunately, the system shut down and did not restart. So, I started manually, and when my desktop came up I had three error messages: 1) Mobile Device Properties- TCP/IP network transport not installed. 2) No Help File- unable to locate help file. Perhaps you should re-install. 3) Run DLL- Error loading C:\windows\system32\st\bdist.dll the specified module could not be found. After I clicked through these errors, I found that I couldn't connect to the Internet and the Antispyware beta wouldn't launch. Does anyone know how I can fix these issues?? Thanks, keith |
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#2 |
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Guest
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> Does anyone know how I can fix these issues??
I'd suggest reverting to the most recent restore point and see if that helps. |
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#3 |
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Guest
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I have the same problem, please help, I can't use
Microsoft explorer >-----Original Message----- >> Does anyone know how I can fix these issues?? > >I'd suggest reverting to the most recent restore point and see if that >helps. > > >. > |
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#4 |
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Guest
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Sorry, I meant to say my Internet Explorer is not working,
what do I need to do to get it to work again...... >-----Original Message----- >I have the same problem, please help, I can't use >Microsoft explorer >>-----Original Message----- >>> Does anyone know how I can fix these issues?? >> >>I'd suggest reverting to the most recent restore point >and see if that >>helps. >> >> >>. >> >. > |
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#5 |
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Guest
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I'm with codemastr.
If you are on XP, use the System Restore feature to restore to a restore point prior to taking the removal actions. Start, All programs, Accessories, System Tools, System Restore. |
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#6 |
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Guest
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Keith wrote:
> I downloaded, installed and ran the Microsoft AntiSpyware > beta. When it compelted the scan and the recomended > actions This is Beta software, for testing and evaluation only. Just because it "recommends" that you remove certain files, that does not mean that you should do so, or that it is wise to do so. Deleting arbitrary files from your operating system will cause problems of the sort that you have noted. -- Robin Walker [MVP Networking] rdhw@cam.ac.uk |
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#7 |
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Guest
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Hi, I tried to do system restore to a day prior to the
removal fo the files by the spyware program and it did not work, after the system reboots it says that no changes were made to the system so it does not do a restore.... Any other suggestions, I have no connection to the Internet, even through VPN..... Thanks, Mesh >-----Original Message----- >I'm with codemastr. > >If you are on XP, use the System Restore feature to restore to a restore >point prior to taking the removal actions. > >Start, All programs, Accessories, System Tools, System Restore. > > > >. > |
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#8 |
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Guest
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I had the same problem when using this program. Instead
of deleting the file you mentioned though, it deleted an sporder.dll file, which must have a role in opening any program for windows, because I could not open anything or access the internet (even for technical support). The way I went about fixing the problem was going through system restore and setting it back one day, this fixed my problem after rebooting. |
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#9 |
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Guest
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Can you try this program, which fixes disruptions to the Winsock LSP's:
http://www.spychecker.com/program/winsockxpfix.html "meshnice" <anonymous@discussions.microsoft.com> wrote in message news:115701c4f44b$27d60b00$a601280a@phx.gbl... > Hi, I tried to do system restore to a day prior to the > removal fo the files by the spyware program and it did > not work, after the system reboots it says that no > changes were made to the system so it does not do a > restore.... > > Any other suggestions, I have no connection to the > Internet, even through VPN..... > > Thanks, Mesh > >>-----Original Message----- >>I'm with codemastr. >> >>If you are on XP, use the System Restore feature to > restore to a restore >>point prior to taking the removal actions. >> >>Start, All programs, Accessories, System Tools, System > Restore. >> >> >> >>. >> |
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#10 |
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Guest
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on my system, it automatically created a restore point: "installed microsoft
anti-spywear." "meshnice" <anonymous@discussions.microsoft.com> wrote in message news:115701c4f44b$27d60b00$a601280a@phx.gbl... > Hi, I tried to do system restore to a day prior to the > removal fo the files by the spyware program and it did > not work, after the system reboots it says that no > changes were made to the system so it does not do a > restore.... > > Any other suggestions, I have no connection to the > Internet, even through VPN..... > > Thanks, Mesh > >>-----Original Message----- >>I'm with codemastr. >> >>If you are on XP, use the System Restore feature to > restore to a restore >>point prior to taking the removal actions. >> >>Start, All programs, Accessories, System Tools, System > Restore. >> >> >> >>. >> |
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