Home Search Hijack not fixed by MS Anti-Spyware

Anti-Spyware identifies that a browser hijack is in place
and indicates that it has removed it, but the hijack
reappears almost immediately in Internet Explorer.

This hijack is also known as:

- Only The Best
- Home Search Extender
- Shopping Wizard
- res://****.dll/index.html#***** (or simply res .dll)

Hi ,

I have the same problem...exactly like this....could
someone help how I could sort this out....

FLY
>-----Original Message-----
>Anti-Spyware identifies that a browser hijack is in
place
>and indicates that it has removed it, but the hijack
>reappears almost immediately in Internet Explorer.
>
>This hijack is also known as:
>
>- Only The Best
>- Home Search Extender
>- Shopping Wizard
>- res://****.dll/index.html#***** (or simply res .dll)
>.
>

Pete Reuning wrote:

> Anti-Spyware identifies that a browser hijack is in place
> and indicates that it has removed it, but the hijack
> reappears almost immediately in Internet Explorer.
>
> This hijack is also known as:
>
> - Only The Best
> - Home Search Extender
> - Shopping Wizard
> - res://****.dll/index.html#***** (or simply res .dll)

Pete,

Click Tools, Send Spyware Report. This way the variant will be added in
future definitions.

See this thread at Lockergnome for a general guideline in removing
Only the Best, Home Search Extender, Shopping Wizard :
http://help.lockergnome.com/index.php?showtopic=29149


Steve Wechsler (akaMowGreen)
MVP Windows Server
AumHa VSOP

Steve,

How did you get your Send Spyware report to work??? Mine
gives me the following error:
"an error occurred submitting the scan results. Please
check 'you' Internet proxy settings and try again"?!?!

Please advise...Thanks,
AJW

>-----Original Message-----
>Pete Reuning wrote:
>
>> Anti-Spyware identifies that a browser hijack is in
place
>> and indicates that it has removed it, but the hijack
>> reappears almost immediately in Internet Explorer.
>>
>> This hijack is also known as:
>>
>> - Only The Best
>> - Home Search Extender
>> - Shopping Wizard
>> - res://****.dll/index.html#***** (or simply res .dll)
>
>Pete,
>
>Click Tools, Send Spyware Report. This way the variant
will be added in
>future definitions.
>
>See this thread at Lockergnome for a general guideline
in removing
>Only the Best, Home Search Extender, Shopping Wizard :
>http://help.lockergnome.com/index.php?showtopic=29149
>
>
>Steve Wechsler (akaMowGreen)
>MVP Windows Server
> AumHa VSOP
>
>.
>

There are several discussion group sites on the web with
details on how to try and remove Home Search hijack, but
all are very detailed and involve modifying the registry.

I'd rather live with the Hijack than have to rebuild my
Win XP OS. Was hoping one of the Anti-spyware programs
would step up and get rid of this #$%#$ program

>-----Original Message-----
>Hi ,
>
>I have the same problem...exactly like this....could
>someone help how I could sort this out....
>
>FLY
>>-----Original Message-----
>>Anti-Spyware identifies that a browser hijack is in
>place
>>and indicates that it has removed it, but the hijack
>>reappears almost immediately in Internet Explorer.
>>
>>This hijack is also known as:
>>
>>- Only The Best
>>- Home Search Extender
>>- Shopping Wizard
>>- res://****.dll/index.html#***** (or simply res .dll)
>>.
>>
>.
>

Hi Pete and Fly - If your hijacker is Home Search Assistant or one of these:

- Only The Best
- Home Search Extender
- Shopping Wizard
- res://****.dll/index.html#***** (or simply res .dll)

first see here:
http://www.short-media.com/forum/sh...2774#post172774, and
here: http://www.pchell.com/support/onlythebest.shtml. Then you can try AT
YOUR OWN RISK, HSRemove, free, here: http://www.hsremove.com/. "A few
days ago I got hijacked - Nothing new in that, except this time it was a
real [censored] to get rid of. - There were simply no tools available to
remove this "Home Search" thing. Finally I ended up creating my own tool for
it. USE IT AT YOUR OWN RISK. And if you find it helpful, then please do not
hesitate to make a contribution." Or, you can try AboutBuster, here, which
is also designed to remove Home Search Assistant:
http://www.malwarebytes.biz/



Note that this symptom often indicates the possibility of other malware.
You might want go to this page at Jim Eshelman's site, here:
http://aumha.org/a/noads.htm or here:
http://inetexplorer.mvps.org/parasite.htm and wait a little bit (be
patient), while an analysis of a number of possible parasites on your
machine will be made to help you identify and remove them. NOTE: You will
need to disable Ad Blocking in Zone Alarm 3.x or later, if present or any
other Ad Blocking software which interferes with Java Scripting for this
scan to work. You should get a message between the two lines of **** giving
the results of the scan.


If you have further issues (and even if not, do at least Stinger and
SysClean and note the preventive measures at the end):


#########IMPORTANT#########
Before you try to remove spyware using any of the programs below, download
both a copy of LSPFIX here:

http://www.cexx.org/lspfix.htm

AND a copy of Winsockfix for W95, W98, and ME
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257

or here for Win2k/XP http://files.webattack.com/localdl834/WinsockxpFix.exe
Info here: http://www.spychecker.com/program/winsockxpfix.html
Directions here: http://www.iup.edu/house/resnet/winfix.shtm

The process of removing certain malware may kill your internet connection.
If this should occur, these programs, LSPFIX and WINSOCKFIX, will enable you
to regain your connection.

NOTE: It is reported that in XP SP2, the Run command netsh winsock reset
will fix this problem without the need for these programs. (You can also
try this if you're on XP SP1. There has also been one, as yet unconfirmed,
report that this also works there.) Also, one MS technician suggested the
following sequence:

netsh int reset all
ipconfig /flushdns

See also: http://windowsxp.mvps.org/winsock.htm for additional XPSP2
info/approaches using the netsh command.
#########IMPORTANT#########



#########IMPORTANT#########
Show hidden files and run all of the following removal tools from Safe mode
or a "Clean Boot" when possible. Reboot and test if the malware is fixed
after using each tool.
HOW TO Enable Hidden Files
http://service1.symantec.com/SUPPOR...002092715262339

Clean Boot - General Win2k(if w/msconfig)/XP procedure, but see below for
links for other OS's:
1. Start|Run enter msconfig.
2. On the General tab, click Selective Startup, and then clear the Process
System.ini File, Process WIn.ini File, and Load Startup Items check boxes.
Leave the boot.ini boxes however they are currently set.
3. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button.
4. Click OK and then reboot.

For additional information about how to clean boot your operating system,
click the following article numbers to view the articles in the Microsoft
Knowledge Base:
310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/kb/310353
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
http://support.microsoft.com/kb/281770/EN-US/
267288 How to Perform a Clean Boot in Windows Millennium Edition
http://support.microsoft.com/kb/267288/EN-US/
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/kb/192926/EN-US/
243039 How to Perform a Clean Boot in Windows 95
http://support.microsoft.com/kb/243039/EN-US/
#########IMPORTANT#########



Download and run Stinger.exe, here:
http://download.nai.com/products/mc...ert/stinger.exe or from the link
on this page: http://vil.nai.com/vil/stinger/ ME/XP users be sure to read:
http://vil.nai.com/vil/SystemHelpDo...eSysRestore.htm


Download sysclean.com , from Trend Micro, here:
http://www.trendmicro.com/download/dcs.asp along with the latest pattern
file, here: http://www.trendmicro.com/download/pattern.asp Be sure to read
the "How-to" info here:
http://www.trendmicro.com/ftp/products/tsc/readme.txt (You might also want
to get Art's updater, SYS-UP.Zip, here for future updating of these:
http://home.epix.net/~artnpeg/). (If you download and use the updater from
the beginning, it will automatically handle downloading the other files.)
Place them in a dedicated folder after appropriate unzipping. Show hidden
and system files (HowTo here:
http://service1.symantec.com/SUPPOR...002092715262339)
Disable Restore if you're on XP or ME (directions here:
http://vil.nai.com/vil/SystemHelpDo...eSysRestore.htm), then boot to
Safe mode (HowTo here:
http://service1.symantec.com/SUPPOR...001052409420406)
Read tscreadme.txt carefully, then do a complete scan of your system
in Safe mode and clean or delete anything it finds. Reboot to normal mode
and re-run the scan again.

This scan may take a long time, as Sysclean is VERY extensive and thorough.
For example, one user reported that Sysclean found 69 hits that an
immediately prior Norton AV v. 11.0.2.4 run had missed.


Download and run the trial version of A2 Personal, here:
http://www.emsisoft.com/en/ Run from a Clean Boot or Safe Mode with Show
Hidden Files enabled as above.


Sometimes the tools below will find files which they are unable to delete
because they are in use. A program called Copylock, here,
http://noeld.com/programs.asp?cat=misc#CopyLock can aid in the process of
"replacing, moving, renaming or deleting one or many files which are
currently in use (e.g. system files like comctl32.dll, or virus/trojan
files.)" Another is Killbox, here:
http://www.downloads.subratam.org/KillBox.zip
A third which is a bit different but often useful is Delete Invalid File,
here: http://www.purgeie.com/delinv.htm which handles invalid/UNC
file/folder name deleting, rather than the in use problem


For the general hijack case, the best way to start is to get Ad-Aware SE
Personal Edition, here: http://www.lavasoftusa.com/support/download/.
UPDATE, set it up in accordance with this:
http://forum.aumha.org/viewtopic.php?t=5877 and run this regularly to get
rid of most "spyware/hijackware" on your machine. If it has to fix things,
be sure to re-boot and rerun AdAware again and repeat this cycle until you
get a clean scan. The reason is that it may have to remove things which
are currently "in use" before it can then clean up others.

Then, courtesy of NonSuch at Lockergnome, open Ad-aware then click the gear
wheel at the top and check these options to configure Ad-aware for a
customized scan:

General> activate these: "Automatically save log-file" and "Automatically
quarantine objects prior to removal"

Scanning > activate these: "Scan within archives", "Scan active processes",
"Scan registry", "Deep scan registry," "Scan my IE Favorites for banned
sites," and "Scan my Hosts file"

Tweaks > Scanning Engine> activate this: "Unload recognized processes during
scanning."

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister
objects prior to deletion" and "Let Windows remove files in use after
reboot."

Click "Proceed" to save your settings, then click "Start." Make sure
"Activate in-depth scan" is ticked green, then scan your system. When the
scan is finished, the screen will tell you if anything has been found, click
"Next." The bad files will be listed. Right click the pane and click "Select
all objects" - This will put a check mark in the box at the side, click
"Next" again and click "OK" at the prompt "# objects will be removed.
Continue?"

Courtesy of http://www.nondisputandum.com/html/anti_spyware.html: HINT: If
Ad Aware is automatically shut-down by a malicious software, first run
AWCloak.exe, http://www.lavasoftnews.com/downloads/AAWCloak.exe, before
opening Ad Aware. When AAWCloak is open, click "Activate Cloak". Then open
Ad Aware and scan your system.



Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-...s/ikonboard.cgi. Tutorial
here: http://www.safer-networking.org/en/index.html I recommend using both
normally. Be sure and use the Default (NOT Advanced or Beta) Mode in
Settings.

After UPDATING and fixing ONLY RED things with SpyBot S&D, be sure to
re-boot and rerun SpyBot again and repeat this cycle until you get a clean
"no red" scan. The reason is that SpyBot sometimes has to remove things
which are currently "in use" before it can then clean up others. Note that
sometimes you need to make a judgement call about what these programs report
as spyware. See here, for example: http://www.imilly.com/alexa.htm

Note that sometimes you need to make a judgement call about what these
programs report as spyware. See here, for example:
http://www.imilly.com/alexa.htm


A currently common parasite is some malware called CoolWebSearch. Do the
following:

Download, UPDATE before running, and run:
http://cwshredder.net/bin/CWSInstall.exe from this page:
http://www.intermute.com/spysubtrac...r_download.html (The new v.2+
which will automatically install in C:\Program
Files\InterMute\SpySubtract\CWShredder.exe and put a shortcut on the
Desktop. Run the program from this install location or the shortcut after
installation. This recommendation for CWShredder is NOT automatically a
recommendation for the other programs adverstised by Intermute in
conjunction with this install.) or from here:
http://www.aumha.org/downloads/cwshredder.exe (v.2+ standalone) or here:
http://www.softpedia.com/public/scr...hero/10-17-150/ (v.2+) to
remove the parasite. Try to run from Safe mode or a Clean Boot and be sure
to close ALL other programs to the extent possible, expecially ALL
instances of IE and OE.


There's a good tutorial about CWS and using CWShredder here:
http://www.bleepingcomputer.com/for...orial=47#domain See
also: http://cwshredder.net/cwshredder/cwschronicles.html

BE SURE that you get v.1.59.0.1 or later or the new v.2! Note that
CWShredder may make deletions/changes to your HOSTS file (sometimes as false
positives), and that after cleanup you may need to restore it with a fresh
copy of any local DNS and/or blocking entries or disable it before running
CWShredder.



You will need to show Hidden files first and then at the end clear the
malware garbage from your System Restore backups after you've cleaned up.
It's best to perform CWShredder (and most other malware fixers too) from
Safe mode and then reboot. AFTER cleaning things up, then you can disable
and then re-enable System Restore. See ******** below.

The following links give instructions on how to do these various functions:


HOW TO Restart in Safe Mode
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406>

HOW TO Enable Hidden Files
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339>

HOW TO Disable/Flush System Restore (do this at the end AFTER cleaning or
use the suggested procedure for XP at the ******'s)
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039>
(WinXP)
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239>
(WinME)



Then download and run:
http://www.kellys-korner-xp.com/reg...s/iegentabs.reg to restore your
tabs and remove any restrictions that the parasite has put in place.

Now download and run:
http://www.kellys-korner-xp.com/reg...toreSearch2.REG to restore
your search functions if they've been affected (as they probably will have
been).


Be sure that you also download and install hotfix Q816093, here:

http://support.microsoft.com/?kbid=816093

which blocks the exploit upon which this parasite family depends.


There are extensive, detailed instructions for manual removal of CWS
variants here: http://www.pestpatrol.com/PestInfo/c/cws.asp You may want
to check these to be sure everythings been cleaned up.



When done, go to Start|Run and enter one line at a time (or even easier,
open a DOS box and copy the following in its entirety and then paste it into
the box):

regsvr32 hlink.dll
regsvr32 /i browseui.dll
regsvr32 /i shdocvw.dll
regsvr32 /i mshtml.dll
regsvr32 mshtmled.dll
regsvr32 actxprxy.dll
regsvr32 /i urlmon.dll
regsvr32 scrrun.dll
regsvr32 comcat.dll
regsvr32 Oleaut32.dll
regsvr32 /i Shell32.dll
regsvr32 Msoeacct.dll
regsvr32 "C:\Program Files\Outlook Express\Msoe.dll"
regsvr32 msjava.dll
regsvr32 jscript.dll
regsvr32 Olepro32.dll
regsvr32 Hlink.dll
regsvr32 Asctrls.ocx
regsvr32 Inetcpl.cpl /i
regsvr32 Dxtrans.dll
regsvr32 Dxtmsft.dll
regsvr32 Imgutil.dll
regsvr32 Msxml.dll
regsvr32 Msjava.dll
regsvr32 Jscript.dll
regsvr32 Softpub.dll
regsvr32 Wintrust.dll
regsvr32 Initpki.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
regsvr32 Gpkcsp.dll
regsvr32 Slbcsp.dll
regsvr32 Cryptdlg.dll
regsvr32 Msjet40.dll
regsvr32 pdm32.dll
regsvr32 Msjtor40.dll
regsvr32 Dao360.dll
regsvr32 Sccbase.dll


with a Return after each .dll. You'll get a message about successful
completion of the re-registration process after each one, then enter the
next (with the DOS box they'll be continuous except for the last one).

If you use Win98x and get an error on Shell32.dll, ignore it. Only the ME,
Win2k and XP versions of windows have shell32 as an object that needs
registering. (For these earlier operating systems, run "regsvr32
shdoc401.dll " instead of "regsvr32 Shell32.dll".) Depending on your
system, you may also get "not found" error messages on some or all of the
last five - if so, ignore them.

Re-start your computer when you've finished.


If they don't fix it then start here:

Download HijackThis, free, here:
http://209.133.47.200/~merijn/files/HijackThis.exe (Always download a new
fresh copy of HijackThis [and CWShredder also] - It's UPDATED frequently.)
You may also get it here if that link is blocked:
http://www.majorgeeks.com/downloadg...a8baee6434cfc13
or here: http://www.bleepingcomputer.com/fil.../hijackthis.zip

There's a good "How-to-Use" tutorial here:
http://computercops.biz/HijackThis.html

In Windows Explorer, click on Tools|Folder Options|View and check "Show
hidden files and folders" and uncheck "Hide protected operating system
files". (You may want to restore these when you're all finished with
HijackThis.)

Place HijackThis.exe or unzip HijackThis.zip into its own dedicated folder
at the root level such as C:\HijackThis (NOT in a Temp folder or on your
Desktop), reboot to Safe mode, start HT (have ONLY HT running - IE MUST be
closed) then press Scan. Click on SaveLog when it's finished which will
create hijackthis.log. Now click the Config button, then Misc Tools and
click on Generate StartupList.log which will create Startuplist.txt.

Then go to one of the following forums:

Spyware and Hijackware Removal Support, here:
http://216.180.233.162/~swicom/forums/

or Net-Integration here:
http://www.net-integration.net/cgi-...=ST;f=27;t=6949

or Tom Coyote here: http://forums.tomcoyote.org/index.php?act=idx

or Jim Eshelman's site here: http://forum.aumha.org/

or Bleepingcomputer here: http://www.bleepingcomputer.com/

Register if necessary, then sign in and READ THE DIRECTIONS at the beginning
of the particular sites HiJackThis forum, then copy and paste both files
into a message asking for assistance, Someone will answer with detailed
instructions for the removal of your parasite(s). Be sure you include at
the beginning of your post "What problem(s) you're trying to solve" and
"What steps you've already taken."



*******
ONLY IF you've successfully eliminated the malware, you can now make a new,
clean Restore Point and delete any previously saved (possibly infected)
ones. The following suggested approach is courtesy of Gary Woodruff: For XP
you can run a Disk Cleanup cycle and then look in the More Options tab. The
System Restore option removes all but the latest Restore Point. If there
hasn't been one made since the system was cleaned you should manually create
one before dumping the old possibly infected ones.
*******


Once you get this cleaned up, you might want to consider installing Eric
Howes' IESpyAds, SpywareBlaster and SpywareGuard here to help prevent this
kind of thing from happening in the future:

IESpyads - https://netfiles.uiuc.edu/ehowes/www/resource.htm "IE-SPYAD adds
a long list of sites and domains associated with known advertisers,
marketers, and crapware pushers to the Restricted sites zone of Internet
Explorer. Once you merge this list of sites and domains into the Registry,
the web sites for these companies will not be able to use cookies, ActiveX
controls, Java applets, or scripting to compromise your privacy or your PC
while you surf the Net. Nor will they be able to use your browser to push
unwanted pop-ups, cookies, or auto-installing programs on your PC." Read
carefully.

http://www.javacoolsoftware.com/spywareblaster.html (Prevents malware Active
X installs) (BTW, SpyWareBlaster is not memory resident ... no CPU or memory
load - but keep it UPDATED) The latest version as of this writing will
prevent installation or prevent the malware from running if it is already
installed, and it provides information and fixit-links for a variety of
parasites.

http://www.javacoolsoftware.com/spywareguard.html (Monitors for attempts to
install malware) Keep it UPDATED. All three Very Highly Recommended

Next, install and keep updated a good HOSTS file. It can help you avoid
most adware/malware. See here: http://www.mvps.org/winhelp2002/hosts.htm
(Be sure it's named/renamed HOSTS - all caps, no extension) Additional
tutorials here:
http://www.bleepingcomputer.com/for...showtutorial=51
(detailed) and here: http://www.spywarewarrior.com/viewtopic.php?t=410
(overview)

Finally, be sure that you have a good hardware or software firewall and an
AntiVirus installed, and bring your OS up-to-date with ALL Critical updates
from Windows Update.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In news:0c3401c4f45c$b159fdd0$a401280a@phx.gbl,
Pete Reuning <anonymous@discussions.microsoft.com> typed:
> Anti-Spyware identifies that a browser hijack is in place
> and indicates that it has removed it, but the hijack
> reappears almost immediately in Internet Explorer.
>
> This hijack is also known as:
>
> - Only The Best
> - Home Search Extender
> - Shopping Wizard
> - res://****.dll/index.html#***** (or simply res .dll)

AJW,

It *may* just be that the servers are busy. ARE you running a proxy ?

Steve Wechsler (akaMowGreen)
MVP Windows Server
AumHa VSOP


AJW wrote:

> Steve,
>
> How did you get your Send Spyware report to work??? Mine
> gives me the following error:
> "an error occurred submitting the scan results. Please
> check 'you' Internet proxy settings and try again"?!?!
>
> Please advise...Thanks,
> AJW
>
>
>>-----Original Message-----
>>Pete Reuning wrote:
>>
>>
>>>Anti-Spyware identifies that a browser hijack is in
>
> place
>
>>>and indicates that it has removed it, but the hijack
>>>reappears almost immediately in Internet Explorer.
>>>
>>>This hijack is also known as:
>>>
>>>- Only The Best
>>>- Home Search Extender
>>>- Shopping Wizard
>>>- res://****.dll/index.html#***** (or simply res .dll)
>>
>>Pete,
>>
>>Click Tools, Send Spyware Report. This way the variant
>
> will be added in
>
>>future definitions.
>>
>>See this thread at Lockergnome for a general guideline
>
> in removing
>
>>Only the Best, Home Search Extender, Shopping Wizard :
>>http://help.lockergnome.com/index.php?showtopic=29149
>>
>>
>>Steve Wechsler (akaMowGreen)
>>MVP Windows Server
>> AumHa VSOP
>>
>>.
>>