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More Freezing clients on TS

 
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Old 13-02-2004, 04:53 AM   #1
Mike Brandonisio
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Default More Freezing clients on TS


Hi,

I have a win2k TS, 1.8 cel, 1.5Gig RAM, 80Gig RAID-1 with just 5 users. At
times the server will freeze. During the freeze all of the TS users get an
hourglass in the application they happen to be working in. File shares
become inaccessible for those who are just using file shares so they cannot
save or open application on the shares. In the weeks that I have been
trouble shooting this I have tried uninstalling MS Office XP Pro and
reinstalling. That seemed to clear it up for about a week. Now It looks like
the freezing coincides with a system event error event code 4319.

" A duplicate name has been detected on the TCP network.
The IP address of the machine that sent the message is in the data.
Use nbtstat -n in a command window to check which name is in the conflict
state. "

All of our users are using win XP pro with the RDP client that it comes
with. I have reviewed this link.

http://support.microsoft.com/defaul...kb;en-us;242053

We are not using WINS and I cannot find anything about bindings on either
the server or client computers. Any ideas?

Mike
--
Mike Brandonisio * 3D Modeling and Animation
Tech One Illustration * Web Solutions & Interactive Media
mailto: mbrando@techone.org * Technical Illustration
http://www.techone.org/ * Web & Database Systems

Music For Your Mind
http://www.mp3.com/metzgerscar/

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Old 13-02-2004, 08:38 PM   #2
Matthew Harris [MVP]
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Default More Freezing clients on TS

Does this server happen to have dual network cards?

-M

>-----Original Message-----
>Hi,
>
>I have a win2k TS, 1.8 cel, 1.5Gig RAM, 80Gig RAID-1 with

just 5 users. At
>times the server will freeze. During the freeze all of

the TS users get an
>hourglass in the application they happen to be working

in. File shares
>become inaccessible for those who are just using file

shares so they cannot
>save or open application on the shares. In the weeks that

I have been
>trouble shooting this I have tried uninstalling MS Office

XP Pro and
>reinstalling. That seemed to clear it up for about a

week. Now It looks like
>the freezing coincides with a system event error event

code 4319.
>
>" A duplicate name has been detected on the TCP network.
>The IP address of the machine that sent the message is in

the data.
>Use nbtstat -n in a command window to check which name is

in the conflict
>state. "
>
>All of our users are using win XP pro with the RDP client

that it comes
>with. I have reviewed this link.
>
>http://support.microsoft.com/default.aspx?scid=kb;en-

us;242053
>
>We are not using WINS and I cannot find anything about

bindings on either
>the server or client computers. Any ideas?
>
>Mike
>--
>Mike Brandonisio * 3D Modeling and

Animation
>Tech One Illustration * Web Solutions &

Interactive Media
>mailto: mbrando@techone.org * Technical Illustration
>http://www.techone.org/ * Web & Database Systems
>
> Music For Your Mind
> http://www.mp3.com/metzgerscar/
>
>.
>

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Old 14-02-2004, 02:53 PM   #3
Mike Brandonisio
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Posts: n/a
Default Re: More Freezing clients on TS

Hi Mathew,

We have one embedded gigabit port. We are using a Dell power edge 600sc.
Here is a list some of the applications that are used on the server:

MS Office XP Pro
QuickBooks pro 2003 & 2004
Tapeware - For backup
Veritas - Backup laptops
CA eTrust AV v7.0
ACT v6.0


Mike
--
Mike Brandonisio * 3D Modeling and Animation
Tech One Illustration * Web Solutions & Interactive Media
mailto: mbrando@techone.org * Technical Illustration
http://www.techone.org/ * Web & Database Systems

Music For Your Mind
http://www.mp3.com/metzgerscar/


in article f88f01c3f271$4a27bb90$a301280a@phx.gbl, Matthew Harris [MVP] at
harris@crocker.ucdavis.edu wrote on 2/13/04 2:38 PM:

> Does this server happen to have dual network cards?
>
> -M
>
>> -----Original Message-----
>> Hi,
>>
>> I have a win2k TS, 1.8 cel, 1.5Gig RAM, 80Gig RAID-1 with

> just 5 users. At
>> times the server will freeze. During the freeze all of

> the TS users get an
>> hourglass in the application they happen to be working

> in. File shares
>> become inaccessible for those who are just using file

> shares so they cannot
>> save or open application on the shares. In the weeks that

> I have been
>> trouble shooting this I have tried uninstalling MS Office

> XP Pro and
>> reinstalling. That seemed to clear it up for about a

> week. Now It looks like
>> the freezing coincides with a system event error event

> code 4319.
>>
>> " A duplicate name has been detected on the TCP network.
>> The IP address of the machine that sent the message is in

> the data.
>> Use nbtstat -n in a command window to check which name is

> in the conflict
>> state. "
>>
>> All of our users are using win XP pro with the RDP client

> that it comes
>> with. I have reviewed this link.
>>
>> http://support.microsoft.com/default.aspx?scid=kb;en-

> us;242053
>>
>> We are not using WINS and I cannot find anything about

> bindings on either
>> the server or client computers. Any ideas?
>>
>> Mike
>> --
>> Mike Brandonisio * 3D Modeling and

> Animation
>> Tech One Illustration * Web Solutions &

> Interactive Media
>> mailto: mbrando@techone.org * Technical Illustration
>> http://www.techone.org/ * Web & Database Systems
>>
>> Music For Your Mind
>> http://www.mp3.com/metzgerscar/
>>
>> .
>>


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Old 17-02-2004, 10:22 PM   #4
Matthew Harris [MVP]
Guest
 
Posts: n/a
Default Re: More Freezing clients on TS

When you get this error, have you tried running the
nbtstat command to see which netbios name is in conflict?

This smells awfully like a network problem. Do you have
the latest firmware installed on your switches (if you use
switches)?

-M

>-----Original Message-----
>Hi Mathew,
>
>We have one embedded gigabit port. We are using a Dell

power edge 600sc.
>Here is a list some of the applications that are used on

the server:
>
>MS Office XP Pro
>QuickBooks pro 2003 & 2004
>Tapeware - For backup
>Veritas - Backup laptops
>CA eTrust AV v7.0
>ACT v6.0
>
>
>Mike
>--
>Mike Brandonisio * 3D Modeling and

Animation
>Tech One Illustration * Web Solutions &

Interactive Media
>mailto: mbrando@techone.org * Technical Illustration
>http://www.techone.org/ * Web & Database Systems
>
> Music For Your Mind
> http://www.mp3.com/metzgerscar/
>
>
>in article f88f01c3f271$4a27bb90$a301280a@phx.gbl,

Matthew Harris [MVP] at
>harris@crocker.ucdavis.edu wrote on 2/13/04 2:38 PM:
>
>> Does this server happen to have dual network cards?
>>
>> -M
>>
>>> -----Original Message-----
>>> Hi,
>>>
>>> I have a win2k TS, 1.8 cel, 1.5Gig RAM, 80Gig RAID-1

with
>> just 5 users. At
>>> times the server will freeze. During the freeze all of

>> the TS users get an
>>> hourglass in the application they happen to be working

>> in. File shares
>>> become inaccessible for those who are just using file

>> shares so they cannot
>>> save or open application on the shares. In the weeks

that
>> I have been
>>> trouble shooting this I have tried uninstalling MS

Office
>> XP Pro and
>>> reinstalling. That seemed to clear it up for about a

>> week. Now It looks like
>>> the freezing coincides with a system event error event

>> code 4319.
>>>
>>> " A duplicate name has been detected on the TCP

network.
>>> The IP address of the machine that sent the message is

in
>> the data.
>>> Use nbtstat -n in a command window to check which name

is
>> in the conflict
>>> state. "
>>>
>>> All of our users are using win XP pro with the RDP

client
>> that it comes
>>> with. I have reviewed this link.
>>>
>>> http://support.microsoft.com/default.aspx?scid=kb;en-

>> us;242053
>>>
>>> We are not using WINS and I cannot find anything about

>> bindings on either
>>> the server or client computers. Any ideas?
>>>
>>> Mike
>>> --
>>> Mike Brandonisio * 3D Modeling and

>> Animation
>>> Tech One Illustration * Web Solutions &

>> Interactive Media
>>> mailto: mbrando@techone.org * Technical

Illustration
>>> http://www.techone.org/ * Web & Database

Systems
>>>
>>> Music For Your Mind
>>> http://www.mp3.com/metzgerscar/
>>>
>>> .
>>>

>
>.
>

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Old 18-02-2004, 02:23 AM   #5
Mike Brandonisio
Guest
 
Posts: n/a
Default Re: More Freezing clients on TS

Hi Matt,

Your sniffer is right on. We just added a SuSE Linux Open Exchange server on
the day this all started up. It runs Samba for Windows file sharing. So it
turns out the Samba server thought it was the PDC when our win2k box is
actually the PDC on our network. They must have been fighting for PDC. I
adjusted some setting on the Samba server and it seems fine now. Most of the
office out at a conference this week time will tell if this is the fix.

Thanks,
Mike
--
Mike Brandonisio
Chief Technology Officer
Mercor Media Inc.
mbrando@mercormedia.com


in article 1205b01c3f5a4$78741120$a401280a@phx.gbl, Matthew Harris [MVP] at
harris@crocker.ucdavis.edu wrote on 2/17/04 4:22 PM:

> When you get this error, have you tried running the
> nbtstat command to see which netbios name is in conflict?
>
> This smells awfully like a network problem. Do you have
> the latest firmware installed on your switches (if you use
> switches)?
>
> -M
>
>> -----Original Message-----
>> Hi Mathew,
>>
>> We have one embedded gigabit port. We are using a Dell

> power edge 600sc.
>> Here is a list some of the applications that are used on

> the server:
>>
>> MS Office XP Pro
>> QuickBooks pro 2003 & 2004
>> Tapeware - For backup
>> Veritas - Backup laptops
>> CA eTrust AV v7.0
>> ACT v6.0
>>
>>
>> Mike
>> --
>> Mike Brandonisio * 3D Modeling and

> Animation
>> Tech One Illustration * Web Solutions &

> Interactive Media
>> mailto: mbrando@techone.org * Technical Illustration
>> http://www.techone.org/ * Web & Database Systems
>>
>> Music For Your Mind
>> http://www.mp3.com/metzgerscar/
>>
>>
>> in article f88f01c3f271$4a27bb90$a301280a@phx.gbl,

> Matthew Harris [MVP] at
>> harris@crocker.ucdavis.edu wrote on 2/13/04 2:38 PM:
>>
>>> Does this server happen to have dual network cards?
>>>
>>> -M
>>>
>>>> -----Original Message-----
>>>> Hi,
>>>>
>>>> I have a win2k TS, 1.8 cel, 1.5Gig RAM, 80Gig RAID-1

> with
>>> just 5 users. At
>>>> times the server will freeze. During the freeze all of
>>> the TS users get an
>>>> hourglass in the application they happen to be working
>>> in. File shares
>>>> become inaccessible for those who are just using file
>>> shares so they cannot
>>>> save or open application on the shares. In the weeks

> that
>>> I have been
>>>> trouble shooting this I have tried uninstalling MS

> Office
>>> XP Pro and
>>>> reinstalling. That seemed to clear it up for about a
>>> week. Now It looks like
>>>> the freezing coincides with a system event error event
>>> code 4319.
>>>>
>>>> " A duplicate name has been detected on the TCP

> network.
>>>> The IP address of the machine that sent the message is

> in
>>> the data.
>>>> Use nbtstat -n in a command window to check which name

> is
>>> in the conflict
>>>> state. "
>>>>
>>>> All of our users are using win XP pro with the RDP

> client
>>> that it comes
>>>> with. I have reviewed this link.
>>>>
>>>> http://support.microsoft.com/default.aspx?scid=kb;en-
>>> us;242053
>>>>
>>>> We are not using WINS and I cannot find anything about
>>> bindings on either
>>>> the server or client computers. Any ideas?
>>>>
>>>> Mike
>>>> --
>>>> Mike Brandonisio * 3D Modeling and
>>> Animation
>>>> Tech One Illustration * Web Solutions &
>>> Interactive Media
>>>> mailto: mbrando@techone.org * Technical

> Illustration
>>>> http://www.techone.org/ * Web & Database

> Systems
>>>>
>>>> Music For Your Mind
>>>> http://www.mp3.com/metzgerscar/
>>>>
>>>> .
>>>>

>>
>> .
>>


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