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TS "cannot issue client licence"

 
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Old 09-02-2004, 10:08 AM   #1
DAN
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Default TS "cannot issue client licence"


I regularly login to a clients TS server from home.

However the past week i have not been able to. I get the
message on my client end saying "could not connect to
server....." then possible reasons 1) 2) 3)
and in the event log of the server their is 1004 "cannot
issue client licence" The client is XP Pro.

Every other machine i have tried (even behind the same
router as mine) works and logs in fine (including
other "remote" PC's over Internet). I look in
the "licence" list on the TS sever and their is one
corresonding to my PC's name, i even tried renaming my PC
(long shot that one) to no effect.

I also deleted the TS registry bit that MS recommends on
its knowledge base and rebooting the server, no luck.

Is it possible there is something on my local PC causing
the issue? Any ideas/fixes would be great im at a loss
here. I could probably format/reload my PC, but given its
a HTPC with days of config, that certainly ain't gonna
happen

Thanks in advance
Danny
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Old 09-02-2004, 02:48 PM   #2
Vera Noest [MVP]
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Default Re: TS "cannot issue client licence"

Don't reinstall your PC, it's almost certainly that that is not
necessary to solve the problem. If it's a license problem on the
server, it won't even help.

Exactly which "TS registry bit" have you deleted? And did you delete
it from the servers registry or from the client?

Have you deleted the license from the clients registry?
187614 - Removing Terminal Server Licenses from an RDP Client
http://support.microsoft.com/?kbid=187614

Have you verified that the server does *not* log event 1010 (cannot
locate license server)?
What is the status of your license in TS Licensing Manager? Does it
have an expiration date?

Check this as well. Although the error message is slightly different,
it has caused the same problem as you see:

323597 - Windows XP Clients Cannot Connect to a Windows 2000 Terminal
Services Server
http://support.microsoft.com/?kbid=323597

--
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
*----------- Please reply in newsgroup -------------*

"DAN" <anonymous@discussions.microsoft.com> wrote in
news:d0bf01c3eef4$b7b8ac30$a401280a@phx.gbl:

> I regularly login to a clients TS server from home.
>
> However the past week i have not been able to. I get the
> message on my client end saying "could not connect to
> server....." then possible reasons 1) 2) 3)
> and in the event log of the server their is 1004 "cannot
> issue client licence" The client is XP Pro.
>
> Every other machine i have tried (even behind the same
> router as mine) works and logs in fine (including
> other "remote" PC's over Internet). I look in
> the "licence" list on the TS sever and their is one
> corresonding to my PC's name, i even tried renaming my PC
> (long shot that one) to no effect.
>
> I also deleted the TS registry bit that MS recommends on
> its knowledge base and rebooting the server, no luck.
>
> Is it possible there is something on my local PC causing
> the issue? Any ideas/fixes would be great im at a loss
> here. I could probably format/reload my PC, but given its
> a HTPC with days of config, that certainly ain't gonna
> happen
>
> Thanks in advance
> Danny

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Old 09-02-2004, 09:35 PM   #3
Dan
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Posts: n/a
Default Re: TS "cannot issue client licence"

Thanks for the reply,

Im not getting a 1010 error and the TS licencing does not
have expirey dates listed. All other PC's login fine,
both LAN and over net including one behind the same
router as my home PC.

I think it is client releated, i will try your
suggestions and let you know.

Thanks

Danny
>-----Original Message-----
>Don't reinstall your PC, it's almost certainly that that

is not
>necessary to solve the problem. If it's a license

problem on the
>server, it won't even help.
>
>Exactly which "TS registry bit" have you deleted? And

did you delete
>it from the servers registry or from the client?
>
>Have you deleted the license from the clients registry?
>187614 - Removing Terminal Server Licenses from an RDP

Client
>http://support.microsoft.com/?kbid=187614
>
>Have you verified that the server does *not* log event

1010 (cannot
>locate license server)?
>What is the status of your license in TS Licensing

Manager? Does it
>have an expiration date?
>
>Check this as well. Although the error message is

slightly different,
>it has caused the same problem as you see:
>
>323597 - Windows XP Clients Cannot Connect to a Windows

2000 Terminal
>Services Server
>http://support.microsoft.com/?kbid=323597
>
> --
>Vera Noest
>MCSE,CCEA, Microsoft MVP - Terminal Server
>http://hem.fyristorg.com/vera/IT
>*----------- Please reply in newsgroup -------------*
>
>"DAN" <anonymous@discussions.microsoft.com> wrote in
>news:d0bf01c3eef4$b7b8ac30$a401280a@phx.gbl:
>
>> I regularly login to a clients TS server from home.
>>
>> However the past week i have not been able to. I get

the
>> message on my client end saying "could not connect to
>> server....." then possible reasons 1) 2) 3)
>> and in the event log of the server their is

1004 "cannot
>> issue client licence" The client is XP Pro.
>>
>> Every other machine i have tried (even behind the same
>> router as mine) works and logs in fine (including
>> other "remote" PC's over Internet). I look in
>> the "licence" list on the TS sever and their is one
>> corresonding to my PC's name, i even tried renaming my

PC
>> (long shot that one) to no effect.
>>
>> I also deleted the TS registry bit that MS recommends

on
>> its knowledge base and rebooting the server, no luck.
>>
>> Is it possible there is something on my local PC

causing
>> the issue? Any ideas/fixes would be great im at a

loss
>> here. I could probably format/reload my PC, but given

its
>> a HTPC with days of config, that certainly ain't gonna
>> happen
>>
>> Thanks in advance
>> Danny

>.
>

  Reply With Quote
Old 10-02-2004, 08:07 AM   #4
Dan
Guest
 
Posts: n/a
Default Re: TS "cannot issue client licence"

UPDATE:

I deleted the registry sections in your provided links
both on the server and my local PC.

Now it logs in, whoo hoooo

Thanks for the help

Dan
>-----Original Message-----
>Don't reinstall your PC, it's almost certainly that that

is not
>necessary to solve the problem. If it's a license

problem on the
>server, it won't even help.
>
>Exactly which "TS registry bit" have you deleted? And

did you delete
>it from the servers registry or from the client?
>
>Have you deleted the license from the clients registry?
>187614 - Removing Terminal Server Licenses from an RDP

Client
>http://support.microsoft.com/?kbid=187614
>
>Have you verified that the server does *not* log event

1010 (cannot
>locate license server)?
>What is the status of your license in TS Licensing

Manager? Does it
>have an expiration date?
>
>Check this as well. Although the error message is

slightly different,
>it has caused the same problem as you see:
>
>323597 - Windows XP Clients Cannot Connect to a Windows

2000 Terminal
>Services Server
>http://support.microsoft.com/?kbid=323597
>
> --
>Vera Noest
>MCSE,CCEA, Microsoft MVP - Terminal Server
>http://hem.fyristorg.com/vera/IT
>*----------- Please reply in newsgroup -------------*
>
>"DAN" <anonymous@discussions.microsoft.com> wrote in
>news:d0bf01c3eef4$b7b8ac30$a401280a@phx.gbl:
>
>> I regularly login to a clients TS server from home.
>>
>> However the past week i have not been able to. I get

the
>> message on my client end saying "could not connect to
>> server....." then possible reasons 1) 2) 3)
>> and in the event log of the server their is

1004 "cannot
>> issue client licence" The client is XP Pro.
>>
>> Every other machine i have tried (even behind the same
>> router as mine) works and logs in fine (including
>> other "remote" PC's over Internet). I look in
>> the "licence" list on the TS sever and their is one
>> corresonding to my PC's name, i even tried renaming my

PC
>> (long shot that one) to no effect.
>>
>> I also deleted the TS registry bit that MS recommends

on
>> its knowledge base and rebooting the server, no luck.
>>
>> Is it possible there is something on my local PC

causing
>> the issue? Any ideas/fixes would be great im at a

loss
>> here. I could probably format/reload my PC, but given

its
>> a HTPC with days of config, that certainly ain't gonna
>> happen
>>
>> Thanks in advance
>> Danny

>.
>

  Reply With Quote
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