Terminal Server disconnect randomly

We have clients working on a Terminal Server installed in
Application mode on a Windows
2000 Server in a 2000 Domain running in native mode, the
server is
Dual 1GHZ processor with 4GB of RAM.
Installed Apps are - office 2k pro, etc...
We are having random disconnect problems with the
clients. If you can help please let me know.
Thanks

Try enabling keep alives on those connections or adjusting
the tcpmaxdataretransmissions value...

http://terminal.servebeer.com/php/flaky_connections.php

-M

>-----Original Message-----
>We have clients working on a Terminal Server installed in
>Application mode on a Windows
>2000 Server in a 2000 Domain running in native mode, the
>server is
>Dual 1GHZ processor with 4GB of RAM.
>Installed Apps are - office 2k pro, etc...
>We are having random disconnect problems with the
>clients. If you can help please let me know.
>Thanks
>
>
>.
>

Already done - did not help
>-----Original Message-----
>Try enabling keep alives on those connections or
adjusting
>the tcpmaxdataretransmissions value...
>
>http://terminal.servebeer.com/php/flaky_connections.php
>
>-M
>
>>-----Original Message-----
>>We have clients working on a Terminal Server installed
in
>>Application mode on a Windows
>>2000 Server in a 2000 Domain running in native mode,
the
>>server is
>>Dual 1GHZ processor with 4GB of RAM.
>>Installed Apps are - office 2k pro, etc...
>>We are having random disconnect problems with the
>>clients. If you can help please let me know.
>>Thanks
>>
>>
>>.
>>
>.
>

Dan, can you be a bit more specific about the circumstances?

What SP is your Terminal Server

What kind of connection are the clients connecting over, i.e. LAN, T3, T1, xDSL, 802.11x, ISDN, Dial-up

What RDP Client version are they using, i.e. 5.0, 5.1 or 5.2

If these are people connecting over a WAN connection, what kind of network connection do you have on your end and what percentage of the pipe use free

Patrick Rous
Microsoft MVP - Terminal Serve
www.workthin.co

Ok...are these clients local? Can you run a continuous
ping to the clients to see if their connection is stable?

As a side note, if the underlying connection to the users
is unstable and is dropping packets, there probably isn't
going to be anything you can do to make this not
disconnect users. The only thing to do is to upgrade
connections.

-M

>-----Original Message-----
>Already done - did not help
>>-----Original Message-----
>>Try enabling keep alives on those connections or
>adjusting
>>the tcpmaxdataretransmissions value...
>>
>>http://terminal.servebeer.com/php/flaky_connections.php
>>
>>-M
>>
>>>-----Original Message-----
>>>We have clients working on a Terminal Server installed
>in
>>>Application mode on a Windows
>>>2000 Server in a 2000 Domain running in native mode,
>the
>>>server is
>>>Dual 1GHZ processor with 4GB of RAM.
>>>Installed Apps are - office 2k pro, etc...
>>>We are having random disconnect problems with the
>>>clients. If you can help please let me know.
>>>Thanks
>>>
>>>
>>>.
>>>
>>.
>>
>.
>