Win2k Terminal Services Client Printing Issue

We're running Win2k server w/TS in a building across
town. My staff can access the TS fine, the problem is
they can't print to our local printers. Long story short,
I had my clients printing before they "upgraded" the
server (it's still Win2k). Understand, I can choose my
printer from the list of printers, only after I manually
installed the print driver on the TS server. When I click
print, nothing works. It gives this error message; There
was an error found when printing the
document "Report...." to TS034. Funny thing, when I
looked in the print properties on the server all of the
(4) TSxxx ports are labeled "inactive". It stays this way
even when my staff are logged into the server using TS.
We can do everything we want to do with TS, but print to
our local printers (Lexmark Optra E310). Any help in this
matter is greatly appreciated.

When a client logs on, do their printer redirect
properly? If you open up the printers folder, can you see
the client printers there?

-M

>-----Original Message-----
>We're running Win2k server w/TS in a building across
>town. My staff can access the TS fine, the problem is
>they can't print to our local printers. Long story short,
>I had my clients printing before they "upgraded" the
>server (it's still Win2k). Understand, I can choose my
>printer from the list of printers, only after I manually
>installed the print driver on the TS server. When I click
>print, nothing works. It gives this error message; There
>was an error found when printing the
>document "Report...." to TS034. Funny thing, when I
>looked in the print properties on the server all of the
>(4) TSxxx ports are labeled "inactive". It stays this way
>even when my staff are logged into the server using TS.
>We can do everything we want to do with TS, but print to
>our local printers (Lexmark Optra E310). Any help in this
>matter is greatly appreciated.
>.
>

Yes, we can see our client printer in the printers
folder. It seems to redirect fine, just will not print.
>-----Original Message-----
>When a client logs on, do their printer redirect
>properly? If you open up the printers folder, can you
see
>the client printers there?
>
>-M
>
>>-----Original Message-----
>>We're running Win2k server w/TS in a building across
>>town. My staff can access the TS fine, the problem is
>>they can't print to our local printers. Long story
short,
>>I had my clients printing before they "upgraded" the
>>server (it's still Win2k). Understand, I can choose my
>>printer from the list of printers, only after I
manually
>>installed the print driver on the TS server. When I
click
>>print, nothing works. It gives this error message;
There
>>was an error found when printing the
>>document "Report...." to TS034. Funny thing, when I
>>looked in the print properties on the server all of the
>>(4) TSxxx ports are labeled "inactive". It stays this
way
>>even when my staff are logged into the server using TS.
>>We can do everything we want to do with TS, but print
to
>>our local printers (Lexmark Optra E310). Any help in
this
>>matter is greatly appreciated.
>>.
>>
>.
>

No, I haven't tried that. Change meaning looking for an
updated driver to try on the client side of TS? I used
the print driver W2k server provided for me on the server
side. I used a downloaded (updated) print driver for the
same printer on the client side. You mentioned editiing
ntprint.inf or printupg.inf, I've never had a need to
edit these files. How do I edit these files?
>-----Original Message-----
>Have you tried changing the drivers that the printer
uses
>when it gets redirected at the terminal server? You may
>need to edit your ntprint.inf or printupg.inf file.
>
>-M
>
>>-----Original Message-----
>>Yes, we can see our client printer in the printers
>>folder. It seems to redirect fine, just will not print.
>>>-----Original Message-----
>>>When a client logs on, do their printer redirect
>>>properly? If you open up the printers folder, can you
>>see
>>>the client printers there?
>>>
>>>-M
>>>
>>>>-----Original Message-----
>>>>We're running Win2k server w/TS in a building across
>>>>town. My staff can access the TS fine, the problem is
>>>>they can't print to our local printers. Long story
>>short,
>>>>I had my clients printing before they "upgraded" the
>>>>server (it's still Win2k). Understand, I can choose
my
>>>>printer from the list of printers, only after I
>>manually
>>>>installed the print driver on the TS server. When I
>>click
>>>>print, nothing works. It gives this error message;
>>There
>>>>was an error found when printing the
>>>>document "Report...." to TS034. Funny thing, when I
>>>>looked in the print properties on the server all of
the
>>>>(4) TSxxx ports are labeled "inactive". It stays this
>>way
>>>>even when my staff are logged into the server using
TS.
>>>>We can do everything we want to do with TS, but print
>>to
>>>>our local printers (Lexmark Optra E310). Any help in
>>this
>>>>matter is greatly appreciated.
>>>>.
>>>>
>>>.
>>>
>>.
>>
>.
>

No, I haven't tried that. I'll try that and get back to
you with my findings.
>-----Original Message-----
>Have you tried changing the drivers that the printer
uses
>when it gets redirected at the terminal server? You may
>need to edit your ntprint.inf or printupg.inf file.
>
>-M
>
>>-----Original Message-----
>>Yes, we can see our client printer in the printers
>>folder. It seems to redirect fine, just will not print.
>>>-----Original Message-----
>>>When a client logs on, do their printer redirect
>>>properly? If you open up the printers folder, can you
>>see
>>>the client printers there?
>>>
>>>-M
>>>
>>>>-----Original Message-----
>>>>We're running Win2k server w/TS in a building across
>>>>town. My staff can access the TS fine, the problem is
>>>>they can't print to our local printers. Long story
>>short,
>>>>I had my clients printing before they "upgraded" the
>>>>server (it's still Win2k). Understand, I can choose
my
>>>>printer from the list of printers, only after I
>>manually
>>>>installed the print driver on the TS server. When I
>>click
>>>>print, nothing works. It gives this error message;
>>There
>>>>was an error found when printing the
>>>>document "Report...." to TS034. Funny thing, when I
>>>>looked in the print properties on the server all of
the
>>>>(4) TSxxx ports are labeled "inactive". It stays this
>>way
>>>>even when my staff are logged into the server using
TS.
>>>>We can do everything we want to do with TS, but print
>>to
>>>>our local printers (Lexmark Optra E310). Any help in
>>this
>>>>matter is greatly appreciated.
>>>>.
>>>>
>>>.
>>>
>>.
>>
>.
>