Terminal Services Issue windows 2000 server

Dear Sir,
I have TS issue where every morning, i had schedule task to restart my
server at 6:00am. Then, all TS client log in at 8:00am, all the TS client can
not log in. We force to restart the server. then, Ts client only can log in.

Below are the error message i had found.

(System log)
The description for Event ID ( 21 ) in Source ( TermServLicensing ) cannot
be found. The local computer may not have the necessary registry information
or message DLL files to display messages from a remote computer. You may be
able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event: CMP_W2K,
Windows 2000 Terminal Services Client Access License.

The description for Event ID ( 1071 ) in Source ( Server Agents ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be able
to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event: 0, 1,
!= , 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0.


The description for Event ID ( 4 ) in Source ( q57w2k ) cannot be found. The
local computer may not have the necessary registry information or message DLL
files to display messages from a remote computer. You may be able to use the
/AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event: , HP NC7760 Gigabit
Server Adapter.

The description for Event ID ( 1285 ) in Source ( NIC Agents ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be able
to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event: 0, 1.

(Application log)
The description for Event ID ( 221 ) in Source ( LicenseService ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be able
to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event:
TermService 5.0.

WMI ADAP was unable to create object index 2266 for Performance Library
TermService because no value was found in the 009 subkey

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


WMI ADAP was unable to create object index 1888 for Performance Library RSVP
because no value was found in the 009 subkey

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


WMI ADAP was unable to create object index 2022 for Performance Library
MSDTC because no value was found in the 009 subkey

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
WMI ADAP was unable to create object index 2522 for Performance Library IAS
because no value was found in the 009 subkey

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

WMI ADAP was unable to create object index 2396 for Performance Library DNS
because no value was found in the 009 subkey

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I had try the below step but still not working!!!
User Action
To resolve this problem, try the following:

At the command prompt, type
winmgmt /clearadap
At the command prompt, type
winmgmt /resyncperf winmgmt service pid
To find the winmgmt service pid, in Task Manager, click the Processes tab
and note the image name displayed.
If this error persists, it might be caused by a slow startup. To prevent
this, add a DWORD key Collect Timeout with value 10000 to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\\Performance.


Please HELP!!!

rgds,
Elvis

If you check the EventLog on the console of the server in stead of
remotely from your workstation, you should be able to see the
complete description of the events.

From EventID.net:

EventID: 1071, Source: Server Agents
Description:
System Information Agent: Health: Correctable memory error
detected. The errors have been corrected, but the memory module
should be replaced. [SNMP TRAP: 6029 in CPQHLTH.MIB]

Check the comments on this event, it seems it could or could not
be a false alarm:
http://www.eventid.net/display.asp?...71&eventno=2642
&source
=Server%20Agents&phase=1


--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"=?Utf-8?B?ZWx2aXM=?=" <elvis@discussions.microsoft.com> wrote on
20 dec 2004 in microsoft.public.win2000.termserv.apps:

> Dear Sir,
> I have TS issue where every morning, i had schedule task to
> restart my server at 6:00am. Then, all TS client log in at
> 8:00am, all the TS client can not log in. We force to restart
> the server. then, Ts client only can log in.
>
> Below are the error message i had found.
>
> (System log)
> The description for Event ID ( 21 ) in Source (
> TermServLicensing ) cannot be found. The local computer may not
> have the necessary registry information or message DLL files to
> display messages from a remote computer. You may be able to use
> the /AUXSOURCE= flag to retrieve this description; see Help and
> Support for details. The following information is part of the
> event: CMP_W2K, Windows 2000 Terminal Services Client Access
> License.
>
> The description for Event ID ( 1071 ) in Source ( Server Agents
> ) cannot be found. The local computer may not have the necessary
> registry information or message DLL files to display messages
> from a remote computer. You may be able to use the /AUXSOURCE=
> flag to retrieve this description; see Help and Support for
> details. The following information is part of the event: 0, 1,
> != , 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0.
>
>
> The description for Event ID ( 4 ) in Source ( q57w2k ) cannot
> be found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a
> remote computer. You may be able to use the /AUXSOURCE= flag to
> retrieve this description; see Help and Support for details. The
> following information is part of the event: , HP NC7760 Gigabit
> Server Adapter.
>
> The description for Event ID ( 1285 ) in Source ( NIC Agents )
> cannot be found. The local computer may not have the necessary
> registry information or message DLL files to display messages
> from a remote computer. You may be able to use the /AUXSOURCE=
> flag to retrieve this description; see Help and Support for
> details. The following information is part of the event: 0, 1.
>
> (Application log)
> The description for Event ID ( 221 ) in Source ( LicenseService
> ) cannot be found. The local computer may not have the necessary
> registry information or message DLL files to display messages
> from a remote computer. You may be able to use the /AUXSOURCE=
> flag to retrieve this description; see Help and Support for
> details. The following information is part of the event:
> TermService 5.0.
>
> WMI ADAP was unable to create object index 2266 for Performance
> Library TermService because no value was found in the 009 subkey
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> WMI ADAP was unable to create object index 1888 for Performance
> Library RSVP because no value was found in the 009 subkey
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> WMI ADAP was unable to create object index 2022 for Performance
> Library MSDTC because no value was found in the 009 subkey
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> WMI ADAP was unable to create object index 2522 for Performance
> Library IAS because no value was found in the 009 subkey
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> WMI ADAP was unable to create object index 2396 for Performance
> Library DNS because no value was found in the 009 subkey
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> I had try the below step but still not working!!!
> User Action
> To resolve this problem, try the following:
>
> At the command prompt, type
> winmgmt /clearadap
> At the command prompt, type
> winmgmt /resyncperf winmgmt service pid
> To find the winmgmt service pid, in Task Manager, click the
> Processes tab and note the image name displayed.
> If this error persists, it might be caused by a slow startup. To
> prevent this, add a DWORD key Collect Timeout with value 10000
> to
> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
\\Performance
> .
>
>
> Please HELP!!!
>
> rgds,
> Elvis

Hi Vera Noest,
The event log i attached is locate in TS server event log.
I had go through your eventID page, it seems i need to upgrade the compaq
agent 6.30 version.
Does this upgrade can solve my TS client log in issue?
Anything done withe the license issue?
Server detail:
Currently the windows 2000 server license having 5 windows CAL & 5 TS CAL
(Device License).

Please advice!

Rgds,
Elvis

"Vera Noest [MVP]" wrote:

> If you check the EventLog on the console of the server in stead of
> remotely from your workstation, you should be able to see the
> complete description of the events.
>
> From EventID.net:
>
> EventID: 1071, Source: Server Agents
> Description:
> System Information Agent: Health: Correctable memory error
> detected. The errors have been corrected, but the memory module
> should be replaced. [SNMP TRAP: 6029 in CPQHLTH.MIB]
>
> Check the comments on this event, it seems it could or could not
> be a false alarm:
> http://www.eventid.net/display.asp?...71&eventno=2642
> &source
> =Server%20Agents&phase=1
>
>
> --
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> http://hem.fyristorg.com/vera/IT
> --- please respond in newsgroup, NOT by private email ---
>
> "=?Utf-8?B?ZWx2aXM=?=" <elvis@discussions.microsoft.com> wrote on
> 20 dec 2004 in microsoft.public.win2000.termserv.apps:
>
> > Dear Sir,
> > I have TS issue where every morning, i had schedule task to
> > restart my server at 6:00am. Then, all TS client log in at
> > 8:00am, all the TS client can not log in. We force to restart
> > the server. then, Ts client only can log in.
> >
> > Below are the error message i had found.
> >
> > (System log)
> > The description for Event ID ( 21 ) in Source (
> > TermServLicensing ) cannot be found. The local computer may not
> > have the necessary registry information or message DLL files to
> > display messages from a remote computer. You may be able to use
> > the /AUXSOURCE= flag to retrieve this description; see Help and
> > Support for details. The following information is part of the
> > event: CMP_W2K, Windows 2000 Terminal Services Client Access
> > License.
> >
> > The description for Event ID ( 1071 ) in Source ( Server Agents
> > ) cannot be found. The local computer may not have the necessary
> > registry information or message DLL files to display messages
> > from a remote computer. You may be able to use the /AUXSOURCE=
> > flag to retrieve this description; see Help and Support for
> > details. The following information is part of the event: 0, 1,
> > != , 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0.
> >
> >
> > The description for Event ID ( 4 ) in Source ( q57w2k ) cannot
> > be found. The local computer may not have the necessary registry
> > information or message DLL files to display messages from a
> > remote computer. You may be able to use the /AUXSOURCE= flag to
> > retrieve this description; see Help and Support for details. The
> > following information is part of the event: , HP NC7760 Gigabit
> > Server Adapter.
> >
> > The description for Event ID ( 1285 ) in Source ( NIC Agents )
> > cannot be found. The local computer may not have the necessary
> > registry information or message DLL files to display messages
> > from a remote computer. You may be able to use the /AUXSOURCE=
> > flag to retrieve this description; see Help and Support for
> > details. The following information is part of the event: 0, 1.
> >
> > (Application log)
> > The description for Event ID ( 221 ) in Source ( LicenseService
> > ) cannot be found. The local computer may not have the necessary
> > registry information or message DLL files to display messages
> > from a remote computer. You may be able to use the /AUXSOURCE=
> > flag to retrieve this description; see Help and Support for
> > details. The following information is part of the event:
> > TermService 5.0.
> >
> > WMI ADAP was unable to create object index 2266 for Performance
> > Library TermService because no value was found in the 009 subkey
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> >
> > WMI ADAP was unable to create object index 1888 for Performance
> > Library RSVP because no value was found in the 009 subkey
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> >
> > WMI ADAP was unable to create object index 2022 for Performance
> > Library MSDTC because no value was found in the 009 subkey
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > WMI ADAP was unable to create object index 2522 for Performance
> > Library IAS because no value was found in the 009 subkey
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> > WMI ADAP was unable to create object index 2396 for Performance
> > Library DNS because no value was found in the 009 subkey
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> > I had try the below step but still not working!!!
> > User Action
> > To resolve this problem, try the following:
> >
> > At the command prompt, type
> > winmgmt /clearadap
> > At the command prompt, type
> > winmgmt /resyncperf winmgmt service pid
> > To find the winmgmt service pid, in Task Manager, click the
> > Processes tab and note the image name displayed.
> > If this error persists, it might be caused by a slow startup. To
> > prevent this, add a DWORD key Collect Timeout with value 10000
> > to
> > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
> \\Performance
> > .
> >
> >
> > Please HELP!!!
> >
> > rgds,
> > Elvis
>

I have no idea about the Compaq agent, I've never worked with
Compaq. But the info on EventID.net seems to point to this, yes.

It will most probably *not* solve your license problems. You seem
to have 2 different problems:
Event 221 from LicenseService means that you are running out of
server CALs
Event 21 from TermServLicensing means that no permanent TS CALs
are installed.
Check your server licensing (in Control Panel - Licensing applet)
and TS licensing (is the LS activated? are the TS CALs installed
properly?)

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"=?Utf-8?B?RWx2aXM=?=" <Elvis@discussions.microsoft.com> wrote on
21 dec 2004 in microsoft.public.win2000.termserv.apps:

> Hi Vera Noest,
> The event log i attached is locate in TS server event log.
> I had go through your eventID page, it seems i need to upgrade
> the compaq agent 6.30 version.
> Does this upgrade can solve my TS client log in issue?
> Anything done withe the license issue?
> Server detail:
> Currently the windows 2000 server license having 5 windows CAL &
> 5 TS CAL (Device License).
>
> Please advice!
>
> Rgds,
> Elvis
>
> "Vera Noest [MVP]" wrote:
>
>> If you check the EventLog on the console of the server in stead
>> of remotely from your workstation, you should be able to see
>> the complete description of the events.
>>
>> From EventID.net:
>>
>> EventID: 1071, Source: Server Agents
>> Description:
>> System Information Agent: Health: Correctable memory error
>> detected. The errors have been corrected, but the memory module
>> should be replaced. [SNMP TRAP: 6029 in CPQHLTH.MIB]
>>
>> Check the comments on this event, it seems it could or could
>> not be a false alarm:
>> http://www.eventid.net/display.asp?...71&eventno=2642
>> &source
>> =Server%20Agents&phase=1
>>
>>
>> --
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> http://hem.fyristorg.com/vera/IT
>> --- please respond in newsgroup, NOT by private email ---
>>
>> "=?Utf-8?B?ZWx2aXM=?=" <elvis@discussions.microsoft.com> wrote
>> on 20 dec 2004 in microsoft.public.win2000.termserv.apps:
>>
>> > Dear Sir,
>> > I have TS issue where every morning, i had schedule task to
>> > restart my server at 6:00am. Then, all TS client log in at
>> > 8:00am, all the TS client can not log in. We force to restart
>> > the server. then, Ts client only can log in.
>> >
>> > Below are the error message i had found.
>> >
>> > (System log)
>> > The description for Event ID ( 21 ) in Source (
>> > TermServLicensing ) cannot be found. The local computer may
>> > not have the necessary registry information or message DLL
>> > files to display messages from a remote computer. You may be
>> > able to use the /AUXSOURCE= flag to retrieve this
>> > description; see Help and Support for details. The following
>> > information is part of the event: CMP_W2K, Windows 2000
>> > Terminal Services Client Access License.
>> >
>> > The description for Event ID ( 1071 ) in Source ( Server
>> > Agents ) cannot be found. The local computer may not have the
>> > necessary registry information or message DLL files to
>> > display messages from a remote computer. You may be able to
>> > use the /AUXSOURCE= flag to retrieve this description; see
>> > Help and Support for details. The following information is
>> > part of the event: 0, 1, != , 0, 0, 0, 0, 0, 0, 0, 0, 0, 0,
>> > 0, 0.
>> >
>> >
>> > The description for Event ID ( 4 ) in Source ( q57w2k )
>> > cannot be found. The local computer may not have the
>> > necessary registry information or message DLL files to
>> > display messages from a remote computer. You may be able to
>> > use the /AUXSOURCE= flag to retrieve this description; see
>> > Help and Support for details. The following information is
>> > part of the event: , HP NC7760 Gigabit Server Adapter.
>> >
>> > The description for Event ID ( 1285 ) in Source ( NIC Agents
>> > ) cannot be found. The local computer may not have the
>> > necessary registry information or message DLL files to
>> > display messages from a remote computer. You may be able to
>> > use the /AUXSOURCE= flag to retrieve this description; see
>> > Help and Support for details. The following information is
>> > part of the event: 0, 1.
>> >
>> > (Application log)
>> > The description for Event ID ( 221 ) in Source (
>> > LicenseService ) cannot be found. The local computer may not
>> > have the necessary registry information or message DLL files
>> > to display messages from a remote computer. You may be able
>> > to use the /AUXSOURCE= flag to retrieve this description; see
>> > Help and Support for details. The following information is
>> > part of the event: TermService 5.0.
>> >
>> > WMI ADAP was unable to create object index 2266 for
>> > Performance Library TermService because no value was found in
>> > the 009 subkey
>> >
>> > For more information, see Help and Support Center at
>> > http://go.microsoft.com/fwlink/events.asp.
>> >
>> >
>> > WMI ADAP was unable to create object index 1888 for
>> > Performance Library RSVP because no value was found in the
>> > 009 subkey
>> >
>> > For more information, see Help and Support Center at
>> > http://go.microsoft.com/fwlink/events.asp.
>> >
>> >
>> > WMI ADAP was unable to create object index 2022 for
>> > Performance Library MSDTC because no value was found in the
>> > 009 subkey
>> >
>> > For more information, see Help and Support Center at
>> > http://go.microsoft.com/fwlink/events.asp.
>> > WMI ADAP was unable to create object index 2522 for
>> > Performance Library IAS because no value was found in the 009
>> > subkey
>> >
>> > For more information, see Help and Support Center at
>> > http://go.microsoft.com/fwlink/events.asp.
>> >
>> > WMI ADAP was unable to create object index 2396 for
>> > Performance Library DNS because no value was found in the 009
>> > subkey
>> >
>> > For more information, see Help and Support Center at
>> > http://go.microsoft.com/fwlink/events.asp.
>> >
>> > I had try the below step but still not working!!!
>> > User Action
>> > To resolve this problem, try the following:
>> >
>> > At the command prompt, type
>> > winmgmt /clearadap
>> > At the command prompt, type
>> > winmgmt /resyncperf winmgmt service pid
>> > To find the winmgmt service pid, in Task Manager, click the
>> > Processes tab and note the image name displayed.
>> > If this error persists, it might be caused by a slow startup.
>> > To prevent this, add a DWORD key Collect Timeout with value
>> > 10000 to
>> > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
>> \\Performance
>> > .
>> >
>> >
>> > Please HELP!!!
>> >
>> > rgds,
>> > Elvis

Hi Vera Noest,
Happy Merry Christmas!
I had log case to HP, the HP support had check the memory module by replace
it and the use tools to check the hardware. Everything is OK include the
compaq agent software.

Here is the latest warning log from system & application log.

Please take a look!

1. Warning messages show as below:
- WMI ADAP was unable to create object index 2022 for Performance Library
MSDTC because no value was found in the 009 subkey
- WMI ADAP was unable to create object index 2522 for Performance Library
IAS because no value was found in the 009 subkey
- WMI ADAP was unable to create object index 2396 for Performance Library
DNS because no value was found in the 009 subkey
- WMI ADAP was unable to create object index 2266 for Performance Library
TermService because no value was found in the 009 subkey
- WMI ADAP was unable to create object index 1888 for Performance Library
RSVP because no value was found in the 009 subkey

2. Other warning message 22/12/2004:
-The Open Procedure for service "RemoteAccess" in DLL
"C:\WINNT\System32\rasctrs.dll" failed. Performance data for this service
will not be available. The Status code returned is the first DWORD in the
attached data.
-The description for Event ID ( 2001 ) in Source ( rasctrs ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be able
to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event: .
- The system detected that network adapter HP NC7760 Gigabit Server Adapter
was disconnected from the network, and the adapter's network configuration
has been released. If the network adapter was not disconnected, this may
indicate that it has malfunctioned. Please contact your vendor for updated
drivers. 17-12-2004 (system)
- The timeout waiting for the performance data collection function
"PerfDisk" in the "C:\WINNT\system32\perfdisk.dll" Library to finish has
expired. There may be a problem with this extensible counter or the service
it is collecting data from or the system may have been very busy when this
call was attempted. (22-12-2004 12:05pm (application log)

Please advice!

Thanks!

Rgds,
Elvis

"Vera Noest [MVP]" wrote:

> I have no idea about the Compaq agent, I've never worked with
> Compaq. But the info on EventID.net seems to point to this, yes.
>
> It will most probably *not* solve your license problems. You seem
> to have 2 different problems:
> Event 221 from LicenseService means that you are running out of
> server CALs
> Event 21 from TermServLicensing means that no permanent TS CALs
> are installed.
> Check your server licensing (in Control Panel - Licensing applet)
> and TS licensing (is the LS activated? are the TS CALs installed
> properly?)
>
> --
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> http://hem.fyristorg.com/vera/IT
> --- please respond in newsgroup, NOT by private email ---
>
> "=?Utf-8?B?RWx2aXM=?=" <Elvis@discussions.microsoft.com> wrote on
> 21 dec 2004 in microsoft.public.win2000.termserv.apps:
>
> > Hi Vera Noest,
> > The event log i attached is locate in TS server event log.
> > I had go through your eventID page, it seems i need to upgrade
> > the compaq agent 6.30 version.
> > Does this upgrade can solve my TS client log in issue?
> > Anything done withe the license issue?
> > Server detail:
> > Currently the windows 2000 server license having 5 windows CAL &
> > 5 TS CAL (Device License).
> >
> > Please advice!
> >
> > Rgds,
> > Elvis
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> If you check the EventLog on the console of the server in stead
> >> of remotely from your workstation, you should be able to see
> >> the complete description of the events.
> >>
> >> From EventID.net:
> >>
> >> EventID: 1071, Source: Server Agents
> >> Description:
> >> System Information Agent: Health: Correctable memory error
> >> detected. The errors have been corrected, but the memory module
> >> should be replaced. [SNMP TRAP: 6029 in CPQHLTH.MIB]
> >>
> >> Check the comments on this event, it seems it could or could
> >> not be a false alarm:
> >> http://www.eventid.net/display.asp?...71&eventno=2642
> >> &source
> >> =Server%20Agents&phase=1
> >>
> >>
> >> --
> >> Vera Noest
> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> http://hem.fyristorg.com/vera/IT
> >> --- please respond in newsgroup, NOT by private email ---
> >>
> >> "=?Utf-8?B?ZWx2aXM=?=" <elvis@discussions.microsoft.com> wrote
> >> on 20 dec 2004 in microsoft.public.win2000.termserv.apps:
> >>
> >> > Dear Sir,
> >> > I have TS issue where every morning, i had schedule task to
> >> > restart my server at 6:00am. Then, all TS client log in at
> >> > 8:00am, all the TS client can not log in. We force to restart
> >> > the server. then, Ts client only can log in.
> >> >
> >> > Below are the error message i had found.
> >> >
> >> > (System log)
> >> > The description for Event ID ( 21 ) in Source (
> >> > TermServLicensing ) cannot be found. The local computer may
> >> > not have the necessary registry information or message DLL
> >> > files to display messages from a remote computer. You may be
> >> > able to use the /AUXSOURCE= flag to retrieve this
> >> > description; see Help and Support for details. The following
> >> > information is part of the event: CMP_W2K, Windows 2000
> >> > Terminal Services Client Access License.
> >> >
> >> > The description for Event ID ( 1071 ) in Source ( Server
> >> > Agents ) cannot be found. The local computer may not have the
> >> > necessary registry information or message DLL files to
> >> > display messages from a remote computer. You may be able to
> >> > use the /AUXSOURCE= flag to retrieve this description; see
> >> > Help and Support for details. The following information is
> >> > part of the event: 0, 1, != , 0, 0, 0, 0, 0, 0, 0, 0, 0, 0,
> >> > 0, 0.
> >> >
> >> >
> >> > The description for Event ID ( 4 ) in Source ( q57w2k )
> >> > cannot be found. The local computer may not have the
> >> > necessary registry information or message DLL files to
> >> > display messages from a remote computer. You may be able to
> >> > use the /AUXSOURCE= flag to retrieve this description; see
> >> > Help and Support for details. The following information is
> >> > part of the event: , HP NC7760 Gigabit Server Adapter.
> >> >
> >> > The description for Event ID ( 1285 ) in Source ( NIC Agents
> >> > ) cannot be found. The local computer may not have the
> >> > necessary registry information or message DLL files to
> >> > display messages from a remote computer. You may be able to
> >> > use the /AUXSOURCE= flag to retrieve this description; see
> >> > Help and Support for details. The following information is
> >> > part of the event: 0, 1.
> >> >
> >> > (Application log)
> >> > The description for Event ID ( 221 ) in Source (
> >> > LicenseService ) cannot be found. The local computer may not
> >> > have the necessary registry information or message DLL files
> >> > to display messages from a remote computer. You may be able
> >> > to use the /AUXSOURCE= flag to retrieve this description; see
> >> > Help and Support for details. The following information is
> >> > part of the event: TermService 5.0.
> >> >
> >> > WMI ADAP was unable to create object index 2266 for
> >> > Performance Library TermService because no value was found in
> >> > the 009 subkey
> >> >
> >> > For more information, see Help and Support Center at
> >> > http://go.microsoft.com/fwlink/events.asp.
> >> >
> >> >
> >> > WMI ADAP was unable to create object index 1888 for
> >> > Performance Library RSVP because no value was found in the
> >> > 009 subkey
> >> >
> >> > For more information, see Help and Support Center at
> >> > http://go.microsoft.com/fwlink/events.asp.
> >> >
> >> >
> >> > WMI ADAP was unable to create object index 2022 for
> >> > Performance Library MSDTC because no value was found in the
> >> > 009 subkey
> >> >
> >> > For more information, see Help and Support Center at
> >> > http://go.microsoft.com/fwlink/events.asp.
> >> > WMI ADAP was unable to create object index 2522 for
> >> > Performance Library IAS because no value was found in the 009
> >> > subkey
> >> >
> >> > For more information, see Help and Support Center at
> >> > http://go.microsoft.com/fwlink/events.asp.
> >> >
> >> > WMI ADAP was unable to create object index 2396 for
> >> > Performance Library DNS because no value was found in the 009
> >> > subkey
> >> >
> >> > For more information, see Help and Support Center at
> >> > http://go.microsoft.com/fwlink/events.asp.
> >> >
> >> > I had try the below step but still not working!!!
> >> > User Action
> >> > To resolve this problem, try the following:
> >> >
> >> > At the command prompt, type
> >> > winmgmt /clearadap
> >> > At the command prompt, type
> >> > winmgmt /resyncperf winmgmt service pid
> >> > To find the winmgmt service pid, in Task Manager, click the
> >> > Processes tab and note the image name displayed.
> >> > If this error persists, it might be caused by a slow startup.
> >> > To prevent this, add a DWORD key Collect Timeout with value
> >> > 10000 to
> >> > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
> >> \\Performance
> >> > .
> >> >
> >> >
> >> > Please HELP!!!
> >> >
> >> > rgds,
> >> > Elvis
>

Hi Vera,
I had found some article on Manually Rebuild Performance Counter Library
Values, does this help to solve TS issue.
http://support.microsoft.com/kb/300956/EN-US/

FYI, TS licensing & TS services is runnning OK!

TS Server is runnig standalone workgroup server.

For shutdown server,
can I use shutdown command instead of tsshutdn? Wish one is recommended?
E.g. tsshutdn 300 /reboot /delay:60 /v

Please advice!

Tq!

rgds,
Elvis

"Elvis" wrote:

> Hi Vera Noest,
> The event log i attached is locate in TS server event log.
> I had go through your eventID page, it seems i need to upgrade the compaq
> agent 6.30 version.
> Does this upgrade can solve my TS client log in issue?
> Anything done withe the license issue?
> Server detail:
> Currently the windows 2000 server license having 5 windows CAL & 5 TS CAL
> (Device License).
>
> Please advice!
>
> Rgds,
> Elvis
>
> "Vera Noest [MVP]" wrote:
>
> > If you check the EventLog on the console of the server in stead of
> > remotely from your workstation, you should be able to see the
> > complete description of the events.
> >
> > From EventID.net:
> >
> > EventID: 1071, Source: Server Agents
> > Description:
> > System Information Agent: Health: Correctable memory error
> > detected. The errors have been corrected, but the memory module
> > should be replaced. [SNMP TRAP: 6029 in CPQHLTH.MIB]
> >
> > Check the comments on this event, it seems it could or could not
> > be a false alarm:
> > http://www.eventid.net/display.asp?...71&eventno=2642
> > &source
> > =Server%20Agents&phase=1
> >
> >
> > --
> > Vera Noest
> > MCSE, CCEA, Microsoft MVP - Terminal Server
> > http://hem.fyristorg.com/vera/IT
> > --- please respond in newsgroup, NOT by private email ---
> >
> > "=?Utf-8?B?ZWx2aXM=?=" <elvis@discussions.microsoft.com> wrote on
> > 20 dec 2004 in microsoft.public.win2000.termserv.apps:
> >
> > > Dear Sir,
> > > I have TS issue where every morning, i had schedule task to
> > > restart my server at 6:00am. Then, all TS client log in at
> > > 8:00am, all the TS client can not log in. We force to restart
> > > the server. then, Ts client only can log in.
> > >
> > > Below are the error message i had found.
> > >
> > > (System log)
> > > The description for Event ID ( 21 ) in Source (
> > > TermServLicensing ) cannot be found. The local computer may not
> > > have the necessary registry information or message DLL files to
> > > display messages from a remote computer. You may be able to use
> > > the /AUXSOURCE= flag to retrieve this description; see Help and
> > > Support for details. The following information is part of the
> > > event: CMP_W2K, Windows 2000 Terminal Services Client Access
> > > License.
> > >
> > > The description for Event ID ( 1071 ) in Source ( Server Agents
> > > ) cannot be found. The local computer may not have the necessary
> > > registry information or message DLL files to display messages
> > > from a remote computer. You may be able to use the /AUXSOURCE=
> > > flag to retrieve this description; see Help and Support for
> > > details. The following information is part of the event: 0, 1,
> > > != , 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0.
> > >
> > >
> > > The description for Event ID ( 4 ) in Source ( q57w2k ) cannot
> > > be found. The local computer may not have the necessary registry
> > > information or message DLL files to display messages from a
> > > remote computer. You may be able to use the /AUXSOURCE= flag to
> > > retrieve this description; see Help and Support for details. The
> > > following information is part of the event: , HP NC7760 Gigabit
> > > Server Adapter.
> > >
> > > The description for Event ID ( 1285 ) in Source ( NIC Agents )
> > > cannot be found. The local computer may not have the necessary
> > > registry information or message DLL files to display messages
> > > from a remote computer. You may be able to use the /AUXSOURCE=
> > > flag to retrieve this description; see Help and Support for
> > > details. The following information is part of the event: 0, 1.
> > >
> > > (Application log)
> > > The description for Event ID ( 221 ) in Source ( LicenseService
> > > ) cannot be found. The local computer may not have the necessary
> > > registry information or message DLL files to display messages
> > > from a remote computer. You may be able to use the /AUXSOURCE=
> > > flag to retrieve this description; see Help and Support for
> > > details. The following information is part of the event:
> > > TermService 5.0.
> > >
> > > WMI ADAP was unable to create object index 2266 for Performance
> > > Library TermService because no value was found in the 009 subkey
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > >
> > >
> > > WMI ADAP was unable to create object index 1888 for Performance
> > > Library RSVP because no value was found in the 009 subkey
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > >
> > >
> > > WMI ADAP was unable to create object index 2022 for Performance
> > > Library MSDTC because no value was found in the 009 subkey
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > > WMI ADAP was unable to create object index 2522 for Performance
> > > Library IAS because no value was found in the 009 subkey
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > >
> > > WMI ADAP was unable to create object index 2396 for Performance
> > > Library DNS because no value was found in the 009 subkey
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > >
> > > I had try the below step but still not working!!!
> > > User Action
> > > To resolve this problem, try the following:
> > >
> > > At the command prompt, type
> > > winmgmt /clearadap
> > > At the command prompt, type
> > > winmgmt /resyncperf winmgmt service pid
> > > To find the winmgmt service pid, in Task Manager, click the
> > > Processes tab and note the image name displayed.
> > > If this error persists, it might be caused by a slow startup. To
> > > prevent this, add a DWORD key Collect Timeout with value 10000
> > > to
> > > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
> > \\Performance
> > > .
> > >
> > >
> > > Please HELP!!!
> > >
> > > rgds,
> > > Elvis
> >