Recommendations

I have a Dell Server with duel 2.8 Xeon Processors, 2GB RAM and 2 80GB 360
SCSI Hard Drives.

I have around 30 Users using terminal services, with office apps word, excel
and outlook.

The problem im having is that the servers cpu seems to run at 100% most of
the time, we did have a spyware problem in the past but this has been sorted
now.

Whats the recommendations for a terminal server, how many users it should
have, how many apps should it be running etc?

Whats the recommendations for a terminal server, how many users it should
have, how many apps should it be running etc?

Gordon-

There are several possibilities;

-What virus software are you running and have you excluded specific
directories in the realtime scanning. This will tax your processors.

-What is your throughput? If bandwidth is taxed then you may see higher
processor utilization. Have you tried adding a second NIC?

-Did you install Office using the recommended process from MS? e.g.,
TERMSRVR.MST

Respond,

Andy



"Gordon" wrote:

> I have a Dell Server with duel 2.8 Xeon Processors, 2GB RAM and 2 80GB 360
> SCSI Hard Drives.
>
> I have around 30 Users using terminal services, with office apps word, excel
> and outlook.
>
> The problem im having is that the servers cpu seems to run at 100% most of
> the time, we did have a spyware problem in the past but this has been sorted
> now.
>
> Whats the recommendations for a terminal server, how many users it should
> have, how many apps should it be running etc?
>
> Whats the recommendations for a terminal server, how many users it should
> have, how many apps should it be running etc?

It is running Norton Anti-Virus Corporate Edition and I’m not sure how I can
limit it to certain directories as the realtime scan is only set to scan
local drives?

As far as bandwidth goes the server is only running 1 NIC at the moment, we
have users connecting through VPN's at 2 remotes sites and some connecting in
the office at which the servers are based. We have a 2mbs SDSL link from the
office containing the Server and both remote sites run a 1mbps SDSL link
however I am currently unsure of how to accurately gauge the bandwidth usage?

Do you have a link to a KB article or other which details the MS recommended
office install you speak of as I am unsure of how my predecessor installed
the applications?.

Thanks in advance.


"Stat1818" wrote:

> Gordon-
>
> There are several possibilities;
>
> -What virus software are you running and have you excluded specific
> directories in the realtime scanning. This will tax your processors.
>
> -What is your throughput? If bandwidth is taxed then you may see higher
> processor utilization. Have you tried adding a second NIC?
>
> -Did you install Office using the recommended process from MS? e.g.,
> TERMSRVR.MST
>
> Respond,
>
> Andy
>
>
>
> "Gordon" wrote:
>
> > I have a Dell Server with duel 2.8 Xeon Processors, 2GB RAM and 2 80GB 360
> > SCSI Hard Drives.
> >
> > I have around 30 Users using terminal services, with office apps word, excel
> > and outlook.
> >
> > The problem im having is that the servers cpu seems to run at 100% most of
> > the time, we did have a spyware problem in the past but this has been sorted
> > now.
> >
> > Whats the recommendations for a terminal server, how many users it should
> > have, how many apps should it be running etc?
> >
> > Whats the recommendations for a terminal server, how many users it should
> > have, how many apps should it be running etc?

Which version of Norton? If it's current, you should be able to go into
CONFIGURE \ FILE SYSTEM AUTO_PROTECT and select under OPTIONS 'Exclude" then
check the folders where the applications are running.

*** To test if this is the issue, simply stop the NAV service from running
and see if the system resourses return to normal. Make sure you stop
Real-time scanning and the scan engine.



"Gordon" wrote:

> It is running Norton Anti-Virus Corporate Edition and I’m not sure how I can
> limit it to certain directories as the realtime scan is only set to scan
> local drives?
>
> As far as bandwidth goes the server is only running 1 NIC at the moment, we
> have users connecting through VPN's at 2 remotes sites and some connecting in
> the office at which the servers are based. We have a 2mbs SDSL link from the
> office containing the Server and both remote sites run a 1mbps SDSL link
> however I am currently unsure of how to accurately gauge the bandwidth usage?
>
> Do you have a link to a KB article or other which details the MS recommended
> office install you speak of as I am unsure of how my predecessor installed
> the applications?.
>
> Thanks in advance.
>
>
> "Stat1818" wrote:
>
> > Gordon-
> >
> > There are several possibilities;
> >
> > -What virus software are you running and have you excluded specific
> > directories in the realtime scanning. This will tax your processors.
> >
> > -What is your throughput? If bandwidth is taxed then you may see higher
> > processor utilization. Have you tried adding a second NIC?
> >
> > -Did you install Office using the recommended process from MS? e.g.,
> > TERMSRVR.MST
> >
> > Respond,
> >
> > Andy
> >
> >
> >
> > "Gordon" wrote:
> >
> > > I have a Dell Server with duel 2.8 Xeon Processors, 2GB RAM and 2 80GB 360
> > > SCSI Hard Drives.
> > >
> > > I have around 30 Users using terminal services, with office apps word, excel
> > > and outlook.
> > >
> > > The problem im having is that the servers cpu seems to run at 100% most of
> > > the time, we did have a spyware problem in the past but this has been sorted
> > > now.
> > >
> > > Whats the recommendations for a terminal server, how many users it should
> > > have, how many apps should it be running etc?
> > >
> > > Whats the recommendations for a terminal server, how many users it should
> > > have, how many apps should it be running etc?